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Job briefWe are looking for a highly motivated and talented working student to join our start-up team in the exciting areas of Customer Success and Account Management. As a working student, you will play a vital role in ensuring the success and satisfaction of our valued customers. You will work closely with internal teams to coordinate and manage client projects to ensure timely and successful delivery. Your primary responsibilities will revolve around helping customers effectively use our brainsuite platform within their organizations, while delivering an exceptional customer experience.In this role you will:Coordinate and manage client projects, working closely with all internal teams (e.g. product management, UX, technology, sales)Develop and maintain strong customer relationships to build loyalty, trust, and business growth.Assist clients in running reports on our brainsuite platformCollaborate with cross-functional teams, including product development, UX and technology to align customer needs with business objectives.Help prepare customer presentations and new business proposals that showcase the capabilities and benefits of our platform.About you:Currently studying in a related field such as economics, management, business administration, or similar (preferably a Master's degree).Excellent written and spoken English and German.Possess a valid work permit for Germany.Strong interpersonal and communication skills to effectively engage with clients and internal teams.Proactive and self-motivated with the ability to effectively manage multiple tasks and priorities.Enthusiasm for working in a fast-paced start-up environment.What we consider a plus:Located in the Rhine-Main region to allow for regular face-to-face meetings and collaborationPrevious experience working in a B2B SaaS companyExperience with relevant software tools such as HubSpot (CRM), Jira and Confluence (Task Management), ZenDesk (Support), etc.What's in it for you?High level of flexibility within our hybrid working modelThe chance to work in one of the most innovative industriesAbout us​We are aimpower, a fast-growing marketing technology startup founded in 2020. We enable marketers to test any type of advertising in minutes for what really matters: Creative effectiveness from the consumer's point of view. Be it a TV commercial, social media content, packaging design, print ad, e-commerce content or PoS material. All delivered through easy-to-use tools on our brainsuite SaaS platform - a digital consumer brain, based on neuroscience and powered by the latest AI technology. Our mission is to empower marketing teams around the world to launch highly effective communications, to make faster, evidence-based creative decisions, and, most importantly, spend their time and budgets better than on ineffective advertising. Our clients include companies in 25 countries worldwide. Creative effectiveness at scale. Informed by neuroscience, driven by artificial intelligence.Über das Unternehmen:aimpower GmbH
Business Analyst Controlling (m/w/d)
Hessischer Rundfunk Anstalt des öffentlichen Rechts, Eschborn
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Business Value Services Senior Manager
Salesforce, Bangalore, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Business Value Services (BVS) team helps articulate how & why our solutions can help transform Customers' business and exceed their goals! Salesforce is striving to deliver business transformation enabled by technology to its customers and therefore requires individuals able to develop deep insight into the business dynamics of large complex enterprises and help shape customers change agenda. The team helps accelerate growth across key industries for the country and the region. The team members combine strong industry understanding as well as a deep knowledge of key business drivers that will impact the business. We work closely with the sales and solutions team as well as clients to build an impactful business value for the customer.The RoleSalesforce is looking for highly talented and passionate individuals who can effectively articulate how & why our solutions can help transform Customers' business and exceed their goals! Salesforce is striving to deliver business transformation enabled by technology to its customers and therefore requires individuals able to develop deep insight into the business dynamics of large complex enterprises and help shape customers change agenda.This role involves working with Enterprise sales teams on strategic accounts, defining account strategies, delivering C-Level value propositions, investment justifications, and developing complex deal structures and commercial proposals.Responsibilities Engage with Top Strategic Accounts in India to paint the picture of the to-be state / business vision, identifying customer business capability gaps and building the link between Salesforce business capabilities and customers strategic requirements.Customer Success: Support India's Strategic Accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes.Sales Partnership: Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives based on value creation potential and opportunity size.Orchestration: Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)Investment Justification: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities.Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures and share insights with extended global team to help develop and execute negotiation strategies.Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle.Executive Focus: Create and deliver C-level compelling propositions as basis for strategic technology decisions. Articulate how our solutions will digitally transform customers' business at scale.Experience & Skills: 10-16 years of relevant experienceMandatory experience in a Top-Tier Consulting FirmA good understanding of one or more of the following industries - Financial Services (BFSI), Retail, CPG, Manufacturing, Communications & Media, HealthcareAn good understanding of the new Digital TechnologiesStrong analytical & problem-solving skills.Strong ability to create, quantify insights and communicate recommendations to CXOs.Strong influencing capabilities: must be a self-starter and possess and ability to work with multiple stakeholders.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:10 PM
Technical Account Manager - EMEA
TAG Video Systems, Hamburg
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Hamburg
Technical Account Manager - EMEA
TAG Video Systems, Munich
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Munich
Business Analyst Controlling (m/w/d)
Hessischer Rundfunk Anstalt des öffentlichen Rechts, Bad Homburg
Über uns: Radio, Fernsehen, Social Media - wir sind Hessens größtes Medienunternehmen. Als Mitglied der ARD sind wir stolz darauf, mit unseren vielfältigen und qualitativ hochwertigen Programmangeboten wesentlich zur Meinungs- und Medienvielfalt in Deutschland beizutragen. Wir - als ARD-Prozesseigner Controlling - verantworten End-to-End-Prozesse für ARD, Deutschlandradio und Deutsche Welle rund um das Controlling. Für unser Team suchen wir Verstärkung für den Medienprozess, also von der Idee bis zur Ausstrahlung in Vollzeit am Standort Frankfurt am Main. Unser Schwerpunkt liegt auf der Automatisierung und Vereinfachung der Geschäftsabläufe im Bereich Controlling entlang des Supply-Chain-Managements in den Bereichen Media und Administration. Du suchst eine neue Herausforderung im Bereich Controlling in Verbindung mit dem Media-Supply-Chain-Management und hast richtig Lust darauf, mit uns ARD-weit die Software SAP weiter aufzubauen? Klingt spannend? Dann suchen wir dich zum nächstmöglichen Zeitpunkt alsBusiness Analyst Controlling (m/w/d) In den ersten drei Monaten steht für uns dein umfassendes Onboarding, die Erweiterung deines Fachwissens und ein ganzheitliches Verständnis für den finanziellen Idea-to-Broadcast-Prozess im Mittelpunkt. Im Anschluss richtet sich der Fokus auf deinen Verantwortungsbereich, insbesondere auf die Weiterentwicklung des SAP-gestützten einheitlichen Prozesses. Deine AufgabenAnforderungsmanagement: Du ermittelst, bewertest, harmonisierst und präzisierst die fachlichen Anforderungen an die Prozesse und die IT-Lösung zur Umsetzung des Medienobjektcontrollings. Du stehst dabei im engen Austausch mit den Fachspezialist*innen der Rundfunkanstalten. Prozessmanagement: Du verbesserst und entwickelst den kaufmännischen Controlling-Prozess kontinuierlich weiter, insbesondere in den Bereichen Medienobjektcontrolling, Kalkulation und Planung. Dabei erarbeitest du die fachlichen Designs von Reports bzw. von analytischen Funktionen. Kommunikation: Du bist Ansprechperson für fachliche Fragestellungen der Fachexperten*innen. Außerdem koordinierst und befähigst du die Key User Community. Qualifizierung: Du unterstützt bei der Erstellung von Schulungsunterlagen und der Durchführung von Schulungen Dein ProfilAbgeschlossenes Studium mit betriebswirtschaftlicher Ausrichtung oder vergleichbare Ausbildung und langjährige Berufserfahrung im Controlling-Umfeld oder dem Media-Supply-Chain-Management Mehrjährige Berufserfahrung als Business Analyst*in oder Supply-Chain-Manager*in Sehr gute SAP-Kenntnisse und Erfahrung in der (Weiter-)Entwicklung und Arbeit mit den SAP-Modulen (insbesondere des CO-Moduls) Sehr hohes Verständnis der technischen Abläufe in SAP; Programmierkenntnisse von Vorteil Vertiefte Kenntnisse der bestehenden Abläufe im Bereich Controlling; insbesondere im Medienprozess Idea-to-Broadcast Fähigkeit und Bereitschaft, neue und komplexe Themen und Fragestellungen analytisch zu prüfen, aufzubereiten, darzustellen und Lösungsmöglichkeiten zu entwickeln Starke Ziel- und Ergebnisorientierung und kreative Problemlösungskompetenz Hervorragende Organisationsfähigkeit Erfahrung in agiler Projektarbeit wie Scrum, Kanban etc. sind von Vorteil Zusätzlich verfügst du über eine offene und kommunikative Persönlichkeit. Neben fachlicher Kompetenz überzeugst du durch Selbstständigkeit, Zuverlässigkeit und ein hohes Verantwortungsbewusstsein. Du stehst neuen Herausforderungen und Fragestellungen offen gegenüber. Neben dem selbstständigen Arbeiten agierst du gerne im Team. Freu dich aufInformationsaufenthalte in den Controlling-Bereichen entlang des Prozesses, von der Idee bis zur Ausstrahlung Flache Hierarchien und kurze Entscheidungswege sowie ein kollegiales Team - per Du und ohne Dresscode Möglichkeiten zum mobilen Arbeiten für eine flexiblere und individuelle Alltagsgestaltung Attraktive Rahmenbedingungen, wie z. B. eine eigene Kantine, eine gerechte Vergütung nach hr-Tarifvertrag, 31 Tage Urlaub, Gesundheitstage sowie Sonderurlaub zu bestimmten Anlässen Jobticket für weite Teile von Hessen und gute Anbindung an den ÖPNV Das ist noch lange nicht alles. Was wir sonst noch zu bieten haben, findest du hier . Interessiert? Dann freuen wir uns auf deine Bewerbung bis zum 3. März 2024 über unser Onlineportal . Hessischer Rundfunk Personalentwicklung Stephanie Reymendt Bertramstraße 8 60320 Frankfurt am Main Telefon: +49 (0)69 - 155 2360Kontaktformular Der Hessische Rundfunk fördert Chancengleichheit im Berufsleben: Vollzeitstellen sind grundsätzlich teilbar. Menschen mit Behinderung werden bei gleicher Eignung bevorzugt berücksichtigt. Standort Hessischer Rundfunk Anstalt des öffentlichen Rechts, Bad Homburg
Technical Account Manager - EMEA
TAG Video Systems, Stuttgart
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Stuttgart
Technical Account Manager - EMEA
TAG Video Systems, Berlin
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Berlin
Technical Account Manager - EMEA
TAG Video Systems, Essen
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Essen
Technical Account Manager - EMEA
TAG Video Systems, Düsseldorf
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Düsseldorf
Staff Technical Program Manager
Discovery, Inc. (Formerly Scripps Networks Interactive), Kanata, Any, Canada
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. We're a premier global media and entertainment company offering audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. Our mission is simple. To be the world's best storytellers with world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery's continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.The Global Partner Integration Team, within the DTC Global Platform Team, owns and manages Go to Market partner integrations for WBD. These integrations focus on back office systems, such as authentication, shared identity, billing and entitlement services, along with apps paces on affiliate owned equipment (Set top boxes). These integrations enable our partners to sell or bundle our services to their customers, and allow those customers access throughout our experiences. This team works with external affiliates and partners through the lifecycle of the integration, along with internal engineering, distribution, product and other stakeholder teams to efficiently launch these integrations.The JobThe ideal candidate has a proven track record of executing complex technical programs while regularly communicating clearly with both internal and external stakeholders. The candidate organizes project timelines, secures commitments, manages risks, identifies the critical path and spots edge cases. They are a strong self-starter with the ability to oversee multiple complex programs and can drill into business data and research results to identify clear direction and focus for their tasks, projects and programs. They have exemplary written and verbal communication skills and proactively report to both technical and non technical stakeholders accurate program status, critical risks/ issues or escalations needed and proposed solutions. They must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.This role will support NORAM/LATAM territories . The ideal candidate has had experience working with multiple partners/ vendors, maintaining partner relationships while successfully driving delivery. The ideal candidate has ha d experience in project management and agile development methodologies with a proven track record of delivering results. They show good judgement making trade-offs between immediate and long-term business needs and share their learnings and knowledge with the team. The Essentials Bachelor's degree with 6-10 years of experience in technical project management.Lead planning, execution and delivery of projects across multiple teams (product and technology) around the worldLead bespoke partner integrations with STB componentsCommunicate clearly, analyze technical designs, organize project timelines, secure commitments, manage risks, identify the critical path, spot edge cases, triage bugs, review metrics and data, and monitor launch operations for large software projectsAnticipate bottlenecks, provide escalation management, and make trade-offs.You have a solid understanding of software development methods like CI/CD, Agile Scrum, Waterfall, etc.You have shipped multiple high impact projects and used data to assess their impact.You have experience with all phases of project delivery from concept to production, including defining features and deliverables, securing team commitments, establishing a project charter, handling all communication and reporting, overseeing development & deployment, and performing retrospective assessment using data and key performance indicators.You have demonstrated the ability to make decisions for more than one project or program area showing that your judgment is fungible, and you must be able to handle more than one project simultaneously and successfully.You have repeatedly demonstrated the ability to understand organizational and corporate goals and ensured that your projects delivered what was required to hit these goals.You MUST have experience with JIRA, Confluence, and Microsoft Suite of products.Travel is required (when it's safe, due to the pandemic) both domestic and international averaging about 20%The DailyScope: You demonstrate the capacity to drive programs that span multiple components and processes and can potentially span multiple teams. You are assigned to strategic and complex initiatives with many dependenciesImpact: You deliver features of medium to large complexity across mutliple technical areas. Your impact is not limited to a single org. You implement processes and activities that generally impact multiple components or services and possible other units, teams and projects. You know the functional areas and key points of contact for the teams that you work with. Y o u begin to play a leadership role within a set of similar techincal a reas and start driving things end-to-end with some guidance and mentorship.Problem Definition & Complexity : You can spot waht requirements are missing from a request and ask the right questions to drive clarity. When necessary, you negotiate trade-offs within a project to speed up execution of the most important features / deliverables first. You play a leadership role in your team: they look to you for advice on how to plan and execute technical solutions for complex requests. You can quickl y modify plans across a program portfolio when one project's problems impact other projects.Execution: You consistently align projects with organizational goals and have a proven track record of delivering high-impact results. Your data-driven approach enables you to assess project impacts and enhance productivity. Your holistic perspective extends across the company, and you're dedicated to continually improvi ng our capacity to deliver large projects effectively.Influence: Your knowlede of your area is deep and people within your wider organization have begun to seek you out as a thought leader and expert. Your input is solicited for planning purposes as you are often right about what needs to be built and how. You play a leadership role in your team: they look to you for advice on the product direction, technical designs and operations. Y o u are often able to see problems be f ore they arise and use your influecne to solve them without esc al ation.Process Improvement : You consistently apply processes and standards thoughtfully, idetifying the right amount of process and structure to achieve the correct outcome with the least overhead. Y o u evangelize new ideas and gain acceptance from a wide range of audiences. Y o u can independently identify new processes or elimaite ineffi ce ncies within your department.Communication : Your written communication skills can be applied to business and technical documentation when needed for your project, and you have written one or more tehcnical design documents, executive project status reports, or retrospectives. You can communicate technical concepts in a way that is easily understood by both technical and non-tech nical stakeholders. You are the initial point of contact for business and technical stakeholders.Mentorship : You provide mentoring to Senior TPMs and below on your team. You provide input to leadership on development needs and growth opportunities for team members but may not have suggestions on how to address them. You ask thoughtful questions and seek feedback to guide your self-directed growth as a TPM. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/28/2024 07:53 AM
Assistant Bars Manager
Live Nation, Edinburgh, Any, United Kingdom
Job Summary:Venue: O2 Academy EdinburghCompany: Academy Music GroupLocation: EdinburghReports to: Bar ManagerWorking hours: Full-timeRoleThe Assistant Bar Manager is responsible for O2 Academy Edinburgh's multiple bars, stock control procedures and management of a large and diverse team of front-of-house employees. The role is to ensure our bars' operation is executed to the highest standard across a wide variety of live shows and events. The Assistant Bar Manager will work closely with the Bar Manager to drive financial success and achieve annual company targets.The Assistant Bar Manager takes a leading responsibility for the event management and co-ordination of all non-music events. Alongside the Bar Manager, they ensure the smooth handling and delivery of all events from sales team handover to hand-back. Event management and delivery of successful events, both music, and non-music, is key responsibility of the Bar Management team, led by the Bar Manager and Assistant Bar Manager.Our teamThe Assistant Bar Manager is an integral leading member of our team, continually enhancing our distinguished reputation and managing the delivery of shows and events as diverse as the individuals within the team. With a positive and supportive approach, the successful candidate will inspire a dedicated, creative team, drive our core values of excellence and inclusivity, and deliver the very best experiences in live entertainment, corporate bookings and private & special occasions.About youPersonal license holderExperience in bar management within the hospitality industry or live venuesProficient in Microsoft Office packages and EPOS systemsCompetent in cellar managementKnowledge of health and safety regulations and licensingProven track record of bar sales, GP and yieldWhat we needDrive key product ranges and develop promotionsMaximise sales opportunities (spend-per-head / profit-per-customer)Demonstrable leadership and motivation of othersEnthusiasm for the live events and hospitality industryFlexibility to work irregular hours (weekends/evenings/public holidays)Attention to detail and strong communication skillsWhat you'll be doingRecruitment and training of front-of-house employeesStock management, ordering and regular stock-takesSmooth running of operational responsibilitiesManagement of a large teamSupport the Bar Manager to lead, manage, and motivate the team that looks after the venue and smooth delivery of all event bookings.Achieving targets as set by the general managerAssist in forecasting revenues and cost controlFinancial reportingCash managementProcessing weekly payrollDuty management at live eventsLiaison with suppliers, partners and head officeBars and cellars maintenance and repair and service managementSupervision of deliveriesFirst-class client and customer serviceHighest levels of cleanliness and hygiene across all bar operationsEqual opportunitiesWe are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we'll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.Our companyAcademy Music Group (AMG) is the UK's leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.AMG is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. #AMGSalary: . Date posted: 03/28/2024 09:14 AM
Senior Marketing Manager, Acquisition, Amazon Flex
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- 6+ years' experience in leading performance marketing programs, including campaign strategy and planning across; Paid Search, Social Media and Programmatic channels- Deep familiarity with all digital marketing metrics including CPL, CPA, CPC, CPM, LTV and ROAS, as well as marketing attribution methodologies- Proficient in using data to inform strategies and initiatives, including audience segmentation insights- The ability to be hands-on, and are comfortable in driving both strategy and day-to-day executionDESCRIPTIONWith Amazon Flex, individuals can be their own boss by delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems, enabling delivery partners to onboard, schedule delivery times, be guided through their delivery route, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.Reporting to the Head of Marketing AU, the Senior Marketing Manager, Acquisition, is responsible for; (1) devising the online brand and performance marketing strategy in order to meet delivery partner recruitment goals and; (2) supporting a team of two channel managers, who execute the strategy. This is an exciting, hands-on role that requires drive to be at forefront of digital marketing, with a proven ability to stay connected to the details and deliver results. You'll play a critical role in managing all of our performance channels, including managing investment efficiency and improving reach and conversion across the marketing funnel through innovation and optimisation.Our team operates out of our fabulous CBD office conveniently located near transportation.Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.Key job responsibilities- Work closely with the Capacity & Planning Team to set Delivery Partner recruitment goals based on requirements to fulfil Amazon package demand, including forecasting recruitment targets, budget requirements and cost goals.- Own the holistic digital strategy across Search, Social, SEO and Programmatic channels.- Oversee the execution of individual channel plans and ongoing tracking, supporting the team on daily optimisations in order to deliver on targets by region. - Maintain and monitor budget pacing and key metrics, including visitation, app downloads, New Accounts and Cost Per New Account, across performance marketing channels (e.g., Paid Search, Paid Social, Display, App Install Campaigns).- Conduct analysis of large & varied data sets to draw key insights and action plans. - Develop and implement testing strategies to improve primary metrics including creative/copy A/B testing, incrementality testing, audience segmentation, ad placements, and targeting strategy to maximise full-funnel performance.- Manage partner agency relationships, while establishing & maintaining communications with publishers and tech partners direct. - Contribute to the ongoing development the acquisition multi-touch attribution framework, including working with partners, and managing internal stakeholders on the rollout plan. - Collaborate with worldwide marketing teams to share learnings and identify solutions to universal challenges.- Collaborate with functional experts; Marketing, Finance, Program Managers, Capacity & Planning and possess strong analytical skills in order to identify growth areas and enhance business performance.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Decision-making skills, with proven ability to influence, align and inspire- Well-versed in generating reports and experience with Google platforms, Facebook Ads Manager and DSP's- Strong project management skills and experience, including owning end-to-end-solutions- Comfortable with ambiguity, and ability to work independently and autonomously- Experience working in a challenging, fast-paced and high-performance environment- Verbal and written communication skills; ability to write succinct and compelling business reviews and recommendations- Practical application and understanding of SEO growth tactics and measurement frameworks- An ability to collaborate cross-functionally, ensuring effective communication with internal teams and external agencies/partnersAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/29/2024 09:59 PM
Social Catering Sales Manager (18 month contract)
Fairmont Hotels and Resorts, Toronto, Any, Canada
Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionUtilizing the existing database and free market information to pursue and cultivate prospective clients in the social-local catering market. Generate profitable and logistically sound bookings that create strong business relationships in the social market with the ability to generate repeat business.This position is responsible for exceeding their catering and room rental revenue goal and as outlined by the Director of Sales. Solicit social catering business (Weddings, Birthdays, Bar/Bat Mitzvah's, Holiday events) through execution of actions outlined in the Catering Sales Action Plan as well as established solicitation practices.Active participation in the inquiry schedule and support of the other "Inquiry Managers" in coverage during absences, vacations and other high demand periods.Solicit existing account base to generate additional bookings from the Account for the local-social catering market.Prompt response to all business leads in an effort to capture additional market share.Prepare accurate and creative event proposals and market-specific promotions.Solicit from and confirm with clients, all information pertaining to the event they are planning to organize information for an accurate file turnover once the event is turned definite.Negotiate prices, prepare accurate quotes and then confirm business via contracts.Conduct site inspections for business leads as required.Active participation in departmental meetings, team building efforts and other like activities.Upon turnover of a booking, coordinate and follow up with the assigned Event Sales & Services Manager and/or other hotel departments to ensure delivery of Hotel's promised services.Initiate billing procedures, ensuring client credibility and those deposits and/or credit applications are received with adequate information and within an acceptable time frame.Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales & Catering and PMS systems.Fully knowledgeable of (and in adherence to) liquor and fire safety laws and regulations.Fully aware of any industry trends.Participate and conduct post-event follow up meetings to address strengths and weakness of an event while soliciting return business.Prepare weekly, monthly, quarterly and annual reports as required.Assist with the compilation of competitive intelligence information.Participate in trade shows, conventions and promotional events within the hotel and trade related organizations.Actively participate in appropriate Sales training.Maintain high quality of service standards required by the hotel and by the company.All other reasonable requests that are made by the leadership of the Department and HotelEnsure Health & Safety standards are complied with at all times.Adherence to Company Green Initiatives.Adherence to OPERA Standards at all timesPhysical Aspects of Position (included but not limited to):Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAbility to focus attention on guest needs, remaining calm and courteous at all timesQualificationsPost-Secondary education, or graduate of recognized Hotel & Restaurant Management Program or equivalent and/or minimum one year as a Fairmont Hotels & Resorts Sales Representative and/or equivalent industry experience.Microsoft Office Software computer literacy required.High energy with exceptional organization and communication skills.Excellent interpersonal skills, booth written and verbal.Must be a creative and effective leader, possessing a high degree of professionalism.Knowledge of Kosher market and requirements a strong asset.Must be able to work independently and maintain a positive attitude within a very busy environment.Strong knowledge of food and beverage.Completion of Situational Selling courses a strong asset.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:07 AM
Technical Lead | Media Delivery
Australian Broadcasting Corporation (ABC), Various, Any, Australia
Technical Lead | Media DeliveryJob no: 503933 Work type: Contract Full Time Location: Various Categories: IT/Technology ABOUT THE ABC The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.ABOUT THE ROLE Working with the Engineering Manager you will lead a technical team that provides the development and enhancement of digital platforms and services, particularly focused on delivering media management, streaming and digital archiving solutions that support digital media audience experiences and content creators, aligning with ABC strategy and objectives.KEY ACCOUNTABILITIES Provide technical leadership to a team responsible for the analysis, design and development of complex digital products and platforms to support media management, streaming & digital archiving. This includes front-end applications, APIs and vendor integration, and ensuring high quality experiences are provided to ABC's content creators. Lead and manage a technical team to ensure a shared understanding and commitment to team objectives, and to drive a culture of high-performance and continuous improvement. Define and manage the development processes and methodologies used within the team, including working with the wider Digital Product teams on the creation and management of development, build and test environments. Drive the creation and maintenance of comprehensive documentation, including drafting initial functional specifications documents and project documentation for ongoing reference. Maintain a high level of awareness of best industry practices and promote adherence to ensure continuous improvements are made to existing standards and practices within Digital Product teams. Under the Engineering Manager's broad direction, undertake significant research and critically appraise new and emerging technologies and platforms to ensure achievement of business objectives. ABOUT YOU Demonstrated high level full-stack development skills, with significant experience developing highly complex, accessible, secure and high-performance user interfaces for a range of platforms and devices. Experience with at least one full-stack framework (e.g. React) and Golang is advantageous. Demonstrated significant knowledge and experience in assessing, selecting and using modern frameworks and build tools, implementing automated/unit testing, and version control branching, merging and versioning strategies. Demonstrated significant experience in building media solutions with 3rd party tools. Experience in media streaming, transcoding, DRM, playout and archiving platforms is advantageous. Demonstrated significant experience in leading and managing technical development teams. Highly developed interpersonal and communication (verbal and written) skills with the ability to convey or translate highly complex technical information to a broad range of stakeholders is essential. Highly developed planning and organisational skills with the proven ability to work effectively under pressure to meet tight deadlines. WHAT'S IN IT FOR YOU? Come and join the vibrant Digital Product department in the ABC. Our mission is to enable ABC's digital future, where ABC transitions from a traditional broadcaster to Australia's most trusted and valued digital media organisation. Through harnessing our talents in digital, collaborating with our partners and delivering beyond expectations, we ensure the ABC not just remains relevant but thrives.As a group of product and platform teams, we develop and maintain the ABC's audience facing digital products across mobile, connected TV, desktop, and smart speakers. Whether it is staying informed of the latest breaking news, bringing some great TV on ABC iview, streaming the Hottest 100 on the triple j app and website, or entertaining the kids with our ABC Kids app - the ABC's Digital Product offerings are some of Australia's most loved and most used platforms.Your work will be appreciated by millions of audiences across Australia. We are an open and cohesive team where your voice will not get lost. You can get a sneak peek into our product engineering world through our blog: We are committed to career development and invest in our people to grow and become leaders in their fields. Everyone in the Digital Product department has a designated budget for training and development. We believe in flexible approaches to working and building self-organising and collaborative teams that offer friendly and supportive environments in which all team members can strive and grow.For further information on this position please contact Brett Whyte, Digital Talent Acquisition Lead via email We are unable to accept email applications, please ensure that you submit your application via the online portal.We respectfully request that Recruitment Agencies do not submit applications for this position.In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce.For more information on inclusive employee networks within the ABC please refer to Life Page on ABC LinkedIn.For more information on working at the ABC visit abc.net.au/careers Advertised: 02 Apr 2024 10:30 AM AUS Eastern Daylight Time Applications close: 30 Apr 2024 5:00 PM AUS Eastern Standard TimeSalary: . Date posted: 04/02/2024 10:04 AM
Recruitment Partner - Global Sales & Brands (m/f/d), temp -31.01.2025
Adidas, Herzogenaurach, Any, Germany
PURPOSE In this role, you will be responsible leading the entire recruitment process and closely partnering with HR, Business and Recruiting colleagues in order identify, to qualify and attract the best talent for adidas. You will focus on recruitment mandates for the business function Global Sales & Brands . As a Recruitment Partner, you will be responsible for managing the entire recruitment process from sourcing, screening, interviewing, to offer stage. You will have a true passion for engaging with candidates and hiring teams and deliver an exceptional candidate experience and recruitment services.Your business acumen, passion for recruiting and a genuine commitment to thinking outside of the box are core skills needed in this role. In your role, you will partner closely with your hiring teams to develop functional recruiting strategies and act as an expert recruiting partner to HR and business within the business function Global Sales & Brands . You will leverage adidas' local sourcing hubs and work closely with recruiting and sourcing colleagues to share candidates and roles to encourage a collaborative hiring process.Maintaining an 'always on' approach you will continuously utilize various channels to attract the best talent including proactive outreach to passive candidates for every search, proactive outreach and passive candidates. KEY RESPONSIBILITIES • Lead the entire recruitment process including requisition approval, hiring manager briefing, job advertising, candidate sourcing, application review, candidate screening, interview strategy, and offer process and continuously work with the hiring teams to identify opportunities to improve the process. • Leverage relevant advertising resources and apply other relevant candidate marketing strategies to create local, regional and global awareness (if needed) in order to attract qualified applications for key roles within your area of responsibility. • Leverage candidate databases (internal and external) in addition to other sourcing channels (university, competitive research, job fairs, social) to identify prospective candidates to create awareness and invite them to apply for open positions including cold calling prospects. • Screening resumes and conducting initial phone screens to assess qualifications as well as suitability for role, followed by in-depth interviews evaluating skills, experience and culture fit/add. • Build, engage and maintain pre-qualified as well as prospective candidate pools of strong former candidates and new candidates within the functional area that your support. • Partner with recruiting and sourcing colleagues to share candidates and jobs to encourage a collaborative hiring process. • Continuously identify new candidate pools and leverage existing resources and various channels, such as social media, job boards, referrals and networking, to proactively identify passive candidates to create awareness and proactively reach out to them. • Provide guidance to the hiring teams throughout the recruitment process and frequently update them on the status of the process. • Advocating for and driving a diverse and inclusive recruitment strategy • Conduct weekly check-ins with active candidates and hiring managers throughout the entire recruiting process for each role. • Own responsibility for candidate and hiring manager experience results and drives standards to ensure a quality performance against all standards. • Effectively utilize comprehensive knowledge of adidas brand and adidas Group offerings, benefits, comp strategies, and programs to market adidas and the adidas Group as an Employer of Choice. • Lead additional recruitment initiatives as needed. • Plan and participate in strategic planning meetings with functional/market leadership and key business partners of all levels to understand current and upcoming requirements in order to build a strategy on effective recruitment activities for positions within your area of responsibility. • Conduct quarterly review meetings with business leaders and key business partners to provide an overview of recruiting achievements as well as opportunities to improve hiring performance moving forward. • Utilize recruitment systems effectively following key standards, documenting key actions, recommending improvements and ensuring all data is accurate for reporting purposes. • Apply and adapt broader talent acquisition strategies (employer branding, internal recruiting, diversity, etc.) within your designated function or market. • Act as a key point of contact to support the implementation of global initiatives within your designated function or market. KEY RELATIONSHIPS • Global HR • Local Senior Leadership • Global Functions • Talent Acquistion HQ KEY MEASURE OF SUCCESS TIME: • Speed of hire • Time to (verbal) Offer Accepted 50 days • No more that 10% of the roles should be open for >90 daysWORKLOAD: • Oversee and manage average workload of 25 requisitions at one timeQUALITY: • Assess Quality of hire and process by TA teams • new hire turnover lower vs all employee turnover • internal vs external hire ratio • Internal hiring target of min 45% • diversity of hire • >40% of placements across all levels are gender diverse. • 95% of the roles will have a diverse slate. • 95% of the roles will have diverse interview panel. • candidate experience • Drive incremental improvement in results. • Measure per 6 months • hiring manager experience • drive incremental improvement in results. • measure per 6 months • interview to offer ratio / offer acceptance rate. • HM interview vs offer ratio 5:1. • sourcing strategy (proactive outreach vs applicant) per team • for each search on M4 level and above, there will be 20 proactive outreaches to candidates (conversion rate KPI will follow over time). WHAT WE ARE LOOKING FOR Managers in adidas play a critical role in the execution of the priorities and core services of the HR function at adidas. They support a single-business-unit or region, in some cases extending across the organization and are functional experts who demonstrate subject matter expertise and take strong personal ownership over the delivery of great (final) work product and results. They have the ability to blend functional expertise with a comprehensive view of the bigger picture. They are able to prioritize without losing sight of the overarching goals. Our Managers are skilled at capturing data from a variety of sources and analyze and interpret the findings as well as presenting those findings to the business and HR leaders. They influence based on subject matter expertise and offers relevant (external) insights for input to business strategy discussions. They support their leadership in setting expectations and standards and coach others through change and transformation. IDEAL EXPERIENCE • Minimum of 4-6 years' experience in international/global recruiting, leading local, international and global recruitment mandates for all level candidates through a broad range of sourcing channels (including proactive outreach). o Specific expertise/experience recruiting for xxx (insert functional area/market area/business) strongly preferred • Industry experience and deep knowledge of the footwear, apparel and/or retail industry o Experienced working in large, international/global matrix company • Demonstrated track record of driving end2end, holistic recruitment mandates (including sourcing, assessing and hiring talent in volume roles )and global recruiting initiatives (i.e. proactive recruiting, internal recruiting, diversity, etc.) to achieve hiring goals. • Experienced in offer negotiation, awareness of local legislation and employment market/compensation trends. • International experience, having worked on projects in multiple geographies • Knowledgeable about managing diversity & inclusion from talent acquisition perspective. • Min BA degree in HR, Business or related studies • Strong written and verbal communication skills in English. KEY CRITICAL COMPETENCIES AND CAPABILITIES Foundational:• Adi values o champions our values and culture • Self leadership o continuously develop self to stay up to date on industry trends and developments in area of expertise, benchmarks performance against industry best practices, gives and receives feedback, incorporates it into their own development plan • Commercial and business acumen o good understanding of the business, from a business, strategic, financial and product point of view, able to translate this to strategy/plan in own area and convey in a compelling way to the market. • Effective communicator o Strong interpersonal skills, communicates effectively in writing and verbally, has gravitas and able to build relationships.Role Specific Capabilities: • Driving results o Strong results and delivery focus, takes personal ownership to deliver best results, manages recruitment mandates of self and team, and strives & drives operational excellence in team and projects. • Data & Insights o brings outside in perspectives, uses data and insights to influence decisions, drives broader talent/recruitment solutions. • Candidate development o Candidate centric mindset, decisions inspired by how we can impact the experience positively in every touchpoint. • Drive change and transformation o Embrace change and transformation, able to problem solve, bring new ideas to improve and push the envelope.Leadership: • Lead and develop others o Lead (remote) teams, create a high performing environment which empowers, motivates, develops and inspires. • Credibility, Collaborate & Influence o Expertise and credibility in area, able to work with and influence effectively a wide array of stakeholders, builds strong relationships and partnerships cross functionally/regionally • Strategic thinking o Thinks forward, plans ahead, has an international awareness that allows to anticipate trends and developments that impact area. Able to connect the dots. Creates clarity and translate operational objectives into clear plan for the team.Salary: . Date posted: 04/07/2024 08:16 PM
Project Manager- Sales Growth- Self Serve (Contractual)
Walt Disney Studios, Gurgaon, Any, India
Job Summary:Project Duration: 6 Months from the date of joiningDisney+ Hotstar Self Serve Platform was launched in August 2023 providing an exciting first-time-ever opportunity to advertisers and agencies to run their campaigns their way and advertising to the premium and engaged audience on Disney+ Hotstar. The platform enables advertisers and agencies to plan, set up, manage and check delivery of their campaign on a single platform providing 100% transparency and control.Disney+ Hotstar Self Serve Platform is now ready with many more exciting features to serve our agencies and advertisers & help them set up campaigns for 2024 ICC Men's T20 World Cup and on the full range of Entertainment content from Hotstar Specials to Star Content to Disney+ Originals by means of targeted audience selling and curated packagesWe are looking for an all-rounder who will be required to coordinate with multiple stakeholders internally and be the central SPOC for all coordination around GTM, Sales, Operations, and Product. The role will require solving the problems of multiple stakeholders while keeping business interests aligned. YOUR KEY RESPONSIBILITIES Project coordinates all activities around GTM and closely works with sales, marketing & product functions for the same Work with multiple support functions (credit, collections, finance, tax, legal, etc.) to create standard operating procedures and regularly monitor the sameTraining of Sales and Agency team on product platform, features, and processes created. An in-depth understanding of the product and process should be developed for the sameData reporting on key data requests and business metrics to all stakeholdersIdeate and create business plans to maximize the revenue opportunity for the platformWork on the business feedback to create solutions by aligning with internal stakeholders Troubleshooting of queries about the platform and how to move forwardPREFERRED EXPERIENCEMin. of 3 years of experience after post-graduation or Min. 5 years of experience after graduationAbility to work with cross-functional teams (sales, marketing, product, operations) and be a problem solverProcess Builder / Structured thinkingPrevious Experience in strategy/growth-oriented roles is preferred ABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 07:14 AM