Überblick über die Statistik des Gehaltsniveaus für "Customer Technical Support in Frankfurt (Oder)"

Job Description About this job: As a Working Student Customer Service at NielsenIQ, you will be working as part of a team who provide support to some of the largest brands and manufacturers in the FMCG Industry. The position mainly involves handling day-to-day customer inquiries from all our customers using our different platforms and working closely with other teams to develop our support services to the highest standards. You will act as the bridge between our customers and the different teams within the organization, ensuring seamless communication and collaboration to deliver unparalleled customer experiences. Working in our Customer Success department will give you a solid understanding of our business and a broad network within the organization and with our customers. The work is varied and exciting, and you can come up with ideas and contribute to changes and improvements, particularly when working on projects alongside the day-to-day customer inquiries. Responsabilities: Deliver exceptional customer service by promptly and effectively addressing customer inquiries through our customer portal, email, phone and soon, live chat in Microsoft Dynamics. Develop a deep understanding of our RMS, CPS and ecommerce products and of our services to provide accurate information and personalized solutions to customers. Coordinate with various internal teams, including Sales, Operations, Technical Support, and Product Development, to ensure a seamless customer experience and timely resolution of issues. Troubleshoot and resolve customer concerns, identifying opportunities for process improvements and collaborating with relevant teams to implement changes. Build and maintain strong relationships with customers, demonstrating empathy, active listening, and a genuine commitment to their satisfaction. Keep accurate records of customer interactions, track key performance metrics, and share valuable insights with relevant stakeholders to drive continuous improvement. Stay up to date on product updates and company news to provide knowledgeable support and guidance to customers. Qualifications: Fluent German and English Exceptional communication skills, both written and verbal, with the ability to connect with customers and colleagues across multiple teams. Strong problem-solving and decision-making skills, with a flair for handling diverse tasks and responsibilities. Excellent organizational and multitasking abilities, with a keen eye for detail. A passion for customer service, and a dedication to exceeding customer expectations and fostering long-lasting relationships. Able to quickly adapt to new technology and learn new systems. What we offer: Personal development : You will benefit from a lot of training in order to develop a strong understanding of successful innovation and what drives in-market sales for new products. Work in a mixed system: part of the week you work from home (home office), and part from the office. Therefore, we provide all the necessary equipment to perform your duties from home, Great Culture - Our core values are Integrity, Responsibility and Passion and you will experience a dynamic, open, international, and solution-oriented environment where you can simply be yourself. Peer-to-peer recognition program to enable feedback sharing and reward your achievements Making an impact on biggest FMCG manufacturers' growth. #LI-SR2 Additional Information About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ. Want to keep up with our latest updates? Follow us on: | | | Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process. Standort NielsenIQ, Frankfurt

About HOYA Surgical Optics (HSO)HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.HSO way of workingIn fulfilling our roles, we areAccountable for our own capabilities and development.Focused on delivering results without excuses, andAlive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.We are looking for people whoSee beyond self and are impact focused.Consider the needs, challenges, and objectives of every person they interact withExhibit positive reinforcement to help others succeed.About the roleWorks closely with and have impact on: Customer Service, Supply Chain, SalesReports to: Director, Supply ChainKey duties & responsibilitiesManage the Customer Service department for direct markets (France, Germany, Austria) and distributor markets (all other countries in EMEA region).Drive and further develop all task related to Customer Service like order management, order fulfilment, customer feedback management, and tender management.Oversee and manage the continual development of processes in cooperation with employees.Responsible for external escalations from customers, and internal escalations from within the company, like for example the sales force.Regular communication and extension of existing KPI’sCrisis and backlog managementActive design, analysis, structuring, determination, and optimization of processes and designing of new processes related to customer centricity and customer orientation.Development of in-house standards.Responsible for the maintenance and accuracy of customer master data inside the ERP system.Documentation of processes in the quality management toolDocumentation and inform related parties on backorder situations.Regular communication to the stakeholders and sales team regarding actual situations.Drives digitalization in the customer related topics.Experience & Functional competencyExperienceMinimum 3 years’ experience in leading Team Leaders and employees in an intercultural environmentMinimum 5 years’ relevant customer service experienceExperience in handling medical products or other related products with quality regulationsExperience in the medical or pharmaceutical industrySkills/AccreditationsStrong communication and interpersonal skillsProject and Change management skillsGood knowledge in ERP systems (Navision, Dynamics365, SAP)Experience with the implementation of a new ERP systemVery good knowledge in MS Excel (Pivot tables, Data analysis, Reporting and visualizing in graphs)Good knowledge in MS PowerPoint and Word.User knowledge in other products regarding digitalization including CRM, EDI and Ticket-system is a plusFluent in German and Business fluent in English (B2)B1-level in French is a plus.Able to work independently and shows ownership towards areas of responsibilitiesEducationUniversity degree in a commercial, supply chain, or related area.Equivalent proven developmentWhat we are offeringGrowing company with opportunities to developFlexible work arrangementPension scheme30 days vacation + 1 free day on Christmas and New Years eveRestaurant checks and gift cardFurther benefitsBy submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes.We regret to inform you that due to the number of applications received, only shortlisted applicants will be notified. Thank you for your kind understanding. Standort HOYA Surgical Optics, Frankfurt

Job Description: Vacancy - Sales Specialist - Risk and Compliance Location - Frankfurt/Berlin Based in Frankfurt/Berlin, with extensive travel across the region and reporting into the Global Head of Sales, Risk & Compliance the Sales Specialist will manage the complete solutions sales cycle for Dow Jones Risk and Compliance suite or products and services. The Sales Specialist will build new business revenue through any combination of the following activities: You Will: Grow revenue for the R&C business across the region through new clients and by cross-selling/upselling existing ones. Participate in and lead the sales process Engage with regulators and other thought leaders across the region Speak regularly at industry events Educate the sales teams about the Risk & Compliance market dynamics, and competition and develop effective positioning and knowledge for the success Work with the sales teams to devise and implement territory business plans in order to identify growth opportunities and retain business. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract Work with sales to prospect into organisations that could gain value from the Dow Jones Risk & Compliance solutions Other activities, tactics and behaviours as directed by management You Have: Fluency in English and German. Experience in selling information and/or compliance tools to senior business decision-makers. Ability to drive new business opportunities within new prospects, as well as the ability to upsell to existing Dow Jones customers within a team selling environment. Ability to utilise effective influencing strategies to gain agreement or commitment to proposed solutions in order to help advance the sales process to the next level. Ability to speak knowledgeably about customers’ issues to demonstrate/convey an understanding of it. Ability to effectively handle multiple activities and reprioritise when necessary to ensure revenue goals is achieved. This role requires extensive overseas travel to develop sales opportunities and support existing clients About us Dow Jones Risk & Compliance is a specialist team within the wider Dow Jones organisation. We employ over 400 staff around the world that solely focuses on the development and ongoing management of content-based solutions, monitoring technology and research services designed to help our global customers meet exacting customer, payments, sourcing and trade finance screening requirements. Over 4,500 clients globally – both in the financial, corporate and governmental areas – are relying on our services for their anti-money laundering, counter-terrorist financing and third-party risk management programmes globally. As part of our investment plan, we are looking for a business development professional to partner with the Risk & Compliance Sales, Product and Marketing teams globally and the wider Dow Jones Sales team. Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets . Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at **********. Please put 'Reasonable Accommodation' in the subject line. #LI-Hybrid Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at **********. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Business Intelligence Job Category: Sales Union Status: Non-Union role Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.Über das Unternehmen:Dow Jones News Gmbh

KSTAR wurde 1993 gegründet und hat sich einen hervorragenden Ruf als führende Marke für Produkte der Leistungselektronik und der erneuerbaren Energien erworben. Unser Portfolio umfasst kritische Infrastrukturlösungen für Rechenzentren (wie USV, Batterien und Präzisionsverteilung), modulare und containerisierte Lösungen für Rechenzentren sowie Lösungen für Photovoltaik (PV) und Energiespeichersysteme (ESS). Wir sind seit 2010 an der Börse in Shenzhen notiert und haben im Jahr 2021 einen bemerkenswerten Gesamtumsatz von 437 Millionen US-Dollar erzielt, der im Jahr 2022 auf 690 Millionen US-Dollar ansteigen wird. In Deutschland suchen wir Vertriebsleiter und Ingenieure für den technischen Support mit Erfahrung mit Photovoltaikprodukten.VertriebsleiterVerantwortlichkeiten:1. Aufbau von deutschen Kundenbeziehungen für PV-Energiespeichersysteme und Erreichen der regionalen Verkaufsziele.2. Beantwortung von Kundenanfragen und Werbung für die Produkte des Unternehmens.3. Teilnahme an Messen, Kundenempfang, Koordinierung der Wartung nach dem Verkauf und andere damit verbundene Angelegenheiten.4. Sammeln von Informationen über Kunden und Industrie.Qualifikationen:1. Bachelor-Abschluss oder höher.2. Mindestens 3 Jahre Erfahrung im Verkauf von Wechselrichtern oder Batterien3. sprechen, lesen und schreiben Englisch und Deutsch.4. Ausgezeichnete Kommunikationsfähigkeiten, Verkaufstalent, gute Berufsethik.5. Mit lokalem Arbeitsvisum oder Daueraufenthaltsgenehmigung.Ingenieur für technische UnterstützungVerantwortlichkeiten:1. Entwurf von Gesamtlösungen für PV-Energiespeichersysteme für Kunden.2. Bereitstellung von Produktvorführungen und technischen Schulungen für Kunden.3. Effiziente und genaue Bearbeitung von Kundenbeschwerden, Unterstützung der Kunden bei der Installation und dem Betrieb der Produkte. Geschäftsreisen sind erforderlich.4. Beantragung von Produktqualifikationen, Entwurf von Produkthandbüchern.Qualifizierung:1. Bachelor-Abschluss oder höher, bevorzugt in den Bereichen Leistungselektronik, elektrische Automatisierung oder anderen technischen Disziplinen.2. Vertraut mit PV-Energiespeichersystemen, Lithiumbatterien, BMS, PCS.3. Gute Englisch- und Niederländischkenntnisse in Wort und Schrift.4. Mit lokalem Arbeitsvisum oder Daueraufenthaltsgenehmigung.Besuchen Sie unsere Website: www.kstar.comKSTAR hat mehr als 4200 Mitarbeiter und 18 Auslandsniederlassungen in verschiedenen Ländern und bietet qualitativ hochwertige Produkte und einen guten Service in mehr als 100 Ländern auf der ganzen Welt. Es gibt über 600 F&E-Ingenieure, von denen die meisten mehr als 16 Jahre Erfahrung in der Wechselrichterindustrie und bei Lösungen für Rechenzentren haben. KSTAR hat sich der Innovation auf der Grundlage der globalen Kundenbedürfnisse verschrieben. Durch die Bereitstellung intelligenter Lösungen für die Infrastruktur von Rechenzentren und PV-Wechselrichtern sowie durch innovatives Design sind die Produkte von KSTAR sicherer, effizienter und zuverlässiger, einfach zu installieren und schaffen einen Mehrwert für die Kunden, um einen besseren ROI mit höheren Erträgen und geringeren Wartungskosten zu erzielen.Founded in 1993, KSTAR has earned a distinguished reputation as a leading brand in power electronics and renewable energy products. Our portfolio includes critical infrastructure solutions for data centers (such as UPS, batteries, and precision distribution), modular & containerized data center solutions, as well as Photovoltaic (PV) and Energy Storage System (ESS) solutions. We've been listed on the Shenzhen Stock Exchange since 2010 and achieved a remarkable total revenue of $437 million in 2021, which soared to $690 million in 2022. In Germany, we are looking for Sales managers and Technical Support Engineers with experience of photovoltaic products.Sales managerResponsibilities:1. Develop German customer relationships for PV energy storage systems and accomplish regional sales targets.2. Reply to customers' business inquiries and promote the company's products.3. Participate in exhibitions, recepte customer, coordinate for after-sales maintenance and other related matters.4. Collect information of customer and industry.Qualification:1. Bachelor degree or above.2. At least 3 years of inverter or battery sales experience3.Speaking,reading and writing English and German.4. Excellent communication skills, sales ability, good professional ethics.5. With local work visa or permanent residence qualification.Technical Support EngineerResponsibilities:1. Designing overall solutions for PV energy storage system for customers.2. Provide product demonstration and technical training to customers.3. Handle customer complaints efficiently and accurately, help customers on product installation and operation. Business travels are required.4. Apply for product qualifications, design product manuals.Qualification:1. Bachelor degree or above, majoring in power electronics, electrical automation or other engineering disciplines is preferred.2. Familiar with PV energy storage systems, lithium battery, BMS, PCS.3. Proficiency in written and spoken English and Dutch.4. With local work visa or permanent residence qualification.Visit our website: www.kstar.comKSTAR has more than 4200 employees and 18 overseas branch offices in different countries and has offered high quality products and nice service to more than 100 countries all over the world. There are over 600 R&D engineers, the majority of whom have more than 16 years talented experience in inverter industry and data centers solutions. KSTAR is committed to innovation based on global customer needs. By providing smart solutions of data center infrustracture and PV inverters ,as well as innovative design, KSTAR products are safer,more efficient and more reliable, easy to install, creating value for customers to achieve better ROI with higher yields and lower maintenance cost. Standort KSTAR Smart Energy, Frankfurt

A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & lnfrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful. Come join our growing Sales team at Power Climber Wind by BrandSafway!We are looking for a Key Account Manager who will be a part of our strategy for maintaining a leading position as provider for up-tower access solutions within the renewable energy sector, including Tower Service lifts, climb assist solutions and traction systems. Power Climber Wind is looking for a Key Account Manager to lead and develop our major wind industry accounts internationally. Reporting to the Global Sales Manager Wind, you will be part of a diverseinternational team who, together, are working towards developing meaningful partnerships with international customers across a range of industrial business sectors. As Key Account Manager for the wind segment, you will be responsible and fully accountable for the overall management and development of your designated accounts. This will primarily include cross-functionally leading a group of local commercial resources as part of your dedicated account team and actively seeking out new opportunities to develop the partnership with your stakeholders.ResponsibilitiesUnderstanding, planning and developing your assigned accounts in order to grow Power Climber Wind's business in the wind industry.Sales development throughout the value chain, from specifying Power Climber access solutions to negotiating, closing opportunities and servicing the account.Development & implementation of the strategy for the selected accounts to achieve sustainable and profitable sales.Definition and delivery of Power Climber's value proposition, by driving the awareness of the importance of safety, total cost of ownership and global support among others on all customer interface levels.Build relationships at utilities and OEMs to drive preference for Power Climber solutions at stakeholders beyond the assigned accounts.Act as the primary Power Climber contact and negotiator for the assigned Key Accounts, initiating and maintaining relations at all management levels and locations.Seek for the development and implementation of new product solutions in order to strengthen Power Climber's position at the assigned accounts and grow the business activity.Create and drive strategic revenue growth plans through a solution-selling sales plan.Travel of up to 50% is required.QualificationsYou have a solid technical understanding combined with strong commercial/business capabilities and a background working within the wind industry, potentially at an OEM or supplier. We therefore would expect you to have at least 5-10 years' experience in a similar commercial role with proven experience in key account management and a strong track record delivering short term results while creating long term customer value.You will have experience in sales management and business development, bringing strong capabilities in the B2B area and the ability to work on both direct and indirect sales. Being an international industry, we are looking for a candidate with good intercultural awareness and someone who enjoys collaborating across borders.You will be able to work successfully on both a strategic and operational level, managing crossfunctional account teams on global level. A strong networker, you will have excellent communication and negotiation skills and be fluent in English and German. Additional professional proficiency in Danish would be a plus.Power Climber Wind in Europe is based in Belgium however, the candidate may be based remotely out of a home office in Germany or Belgium. lt is essential that you are located close to transportation hubs such as airports for regular travel.Let us grow together ...... and send your application, including your salary expectations and your earliest possible starting date, to E-Mail anzeigen. You will find further information about Power Climber Wind on our website www.powerclimberwind.com. Standort Power Climber, Frankfurt

As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, electrophysiologists and cardiothoracic surgeons around the globe count on to deliver best-in-class solutions that can treat even the most complex cases. Our Ablation System is the first and only medical device approved by the FDA for the treatment of long standing persistent Afib, our Left Atrial Appendage (LAA) Exclusion System products are the most widely used LAA management devices worldwide, and we are expanding into pain management therapies. We invest in innovation, clinical science, and education to focus on improving lives for our patients’ worldwide.We foster a culture of inclusion by embracing diverse experiences and individuals where everyone’s authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally. Position Summary: The Regional Sales Manager, CryoNB is responsible for prospecting, qualifying, and closing direct business sales in cardiac/thoracic operating and related departments within hospitals. This role must be able to train and support the surgeon and their staff in various procedures and provide support in the O.R. and during follow-up patient care as required. This position requires excellent relationship management, teamwork, and strategic planning with the Product Development team.Who are You? You are looking for a growing international company within the Medical Device industry. You work well independently but have the ability to work effectively as part of a team. You are positive and constructive in life, and you focus on the opportunities that are available. Roles And Responsibilities Develop, implement, and execute a strategic sales plan for designated territory to achieve assigned targets Continually identify new customers, contacts, and opportunities Provide clinical support and during follow-up patient care as required. Increase penetration and adoption within existing accounts to build upon and grow the base business Work closely with the Area Director to implement and execute strategies to achieve corporate sales goals Work with marketing to share industry news and trends and receive feedback of the same Attend industry trade shows and events as needed Manage your territory and track customer activity Responsible for understanding and satisfying the requirements for obtaining access to a hospital, healthcare system, or other client site Used to work inside the OR environment Additional Responsibilities Ability to conduct accurate forecasting of the territory. Ability to travel 80% in fulfillment of the role. Ability to present in large and small groups. Ability to work under fast-paced conditions. Ability to make decisions and use good judgment Ability to prioritize various duties and multitask as required Ability to successfully work with others Additional duties as assigned A Little About Yourself Bachelor’s degree or demonstrated equivalent combination of education, training and experience. Specific knowledge and selling experience related to cardiac and thoracic fields are highly preferred. Knowledge and experience in Neuromodulation is also advantageous. Must have successful track record with sales quota achievement. Must have strong clinical and technical aptitude. Excellent interpersonal skills. The candidate must enjoy and excel at personal relationship building. Problem-solving / trouble-shooting skills Must be confident, goal oriented, self-motivated and a team player Must have strong and proven relationship building skills Computer experience with Microsoft programs such as PowerPoint, Outlook, Excel, and Word Ability to travel 80% depending on territory size, location, and maturity Fluent in English What We Offer The chance to work with an international team with more than 20 different nationalities, with 120 international employees (on-site and in the field) which makes it a dynamic place to work. The offer includes a competitive base salary, performance-based bonus plan, training and development opportunities, 28 days’ annual paid leave, 2 days’ volunteer time off, mental health support benefit, and dynamic company events. Standort VIDA Connected Specialists, Frankfurt

Position Purpose:This position is responsible for maximising sales opportunities by developing, maintaining and growing relationships with customers in Germany. The Account Manager will lead the establishment, negotiation, implementation and compliance of agreements, which drive profitable growth for the company. The Account Manager will focus on deploying site specific customer strategies and programs to retain existing business, improve penetration and growth of market share.Duties & Responsibilities:Account Manager will be responsible for growing and supporting assigned accounts allowing adequate time to develop relationships with multiple contacts.Develop strong relationships across the customer’s organisation to influence decision makers at all levels and drive compliance.Manage and maintain pricing strategy for multiple locations. Expand product categories for greater share on market and implement new programs to drive margin improvement.Manage extensive travel based on priorities and be responsible for customer action planning and project management to meet growth objectives.Negotiate sound and favourable agreements to drive business.Acts as the primary point of contact to the customers.Working directly with buyers, product development and marketing people at customers to anticipate future needs and ensure that solutions are developed to meet their needs.Working closely with the internal technical support team to ensure that customer’s current requirements are understood and met.Perform value added selling of the organization through customer education, sample requests, technical service, contract negotiations and quality solution.Preferred education, experience and skills:Bachelor’s Degree in Marketing, Management, Engineering or equivalent.Minimum 5 years of sales experience in a business-to-business environment demonstrated sales skills.At least 5 years of experience in the plastics industry.Fluent in German and English.The ability to discover and define commercial and technical customer requirements.Strong interpersonal, negotiation and influencing skills.Able to establish and build relationships at all levels.Clear sense of ethic and a high standard of professional conduct.Self-motivated professional with a straightforward approach to problem solving.Team player. Standort SIMPLEX Recruitment, Frankfurt

OPERATIONS Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business. YOUR IMPACT You are looking to join a fast-paced, dynamic team that has broad connectivity across the firm for a franchise critical process. You will collaborate with cross-Federation teams and across the globe to manage the firm’s cash payments and receipts each day. You have a strong desire to learn about the firms different businesses and how they support our client and manage business risks, as well as work closely with a network of key banks and internal payments team to ensure smooth execution. OUR IMPACT Treasury Services is a global, multi-faceted and cross product team within Operations. The primary objective of the team is to deliver smooth payments execution and reconciliation, and tying it back to tight ledger integrity. Treasury Services have regional presence in Salt Lake City, New York, London, Warsaw, Bangalore, Singapore and Frankfurt. Treasury Services serves as the firm’s central bank for processing and managing all incoming and outgoing cash movements, and monitoring transactions for compliance to legal and regulatory requirements. Our team also works actively in the payment regulation and payment infrastructure space. HOW YOU WILL FULFILL YOUR POTENTIAL Understand business needs, elicit, agree and document the requirements for payment schemes and processes surrounding them Be solution orientated and work in an agile environment to build our Payments strategy, including self-clear and 3rd party cash management services Help design and establish appropriate payment functions globally to support the EMEA clearing processes including payment risk management, investigation and repair functions, and firm/customer funding flows Oversight of daily settlement flows of the firm Ensuring accuracy and integrity of the firm’s books and records Front line interaction with a network of cash agent banks, CCPs/CSDs as well as central banks Communicate and interact closely with various lines of business Work with business units to resolve cash settlement exceptions / issues Ensure that the firm is in adherence with common Payment Regulations Contribute into audits and submission of regulatory reports Liaise with Financial Crime Compliance team to resolve payment exception risk Contribute into optimizations and business intelligence initiatives Get pro-actively involved into treasury projects of the firm Be a change agent: Always question the status quo SKILLS AND EXPERIENCE WE’RE LOOKING FOR BASIC QUALIFICATIONS Bachelor’s degree with at least 1-3 years of experience in Treasury Services SWIFT expertise in ISO 20022 and 15022 Ideally first touch points with Business Intelligence tools Experience with payment reports such as payment statistics is a plus Technical knowledge of payment scheme requirements . T2 Services, SIX SIC, CHAPS, SEPA, SWIFT, FPS is a plus PREFERRED QUALIFICATIONS Functional Expertise - Keeps up-to-date with emerging business, economic, and market trends Technical Skills - Demonstrates strong technical skills required for the role, pays attention to detail, takes initiative to broaden his/ her knowledge and demonstrates appropriate financial/analytical skills. Client and Business Focus - Effectively handles difficult requests, builds trusting, long term relationships with stakeholders, helps the stakeholders to identify/define needs and manages client/business expectations Highly motivated self-starter Candidate must be proactive, enthusiastic and team oriented Proven ability to work in fast paced environments Strong prioritization skills and ability to meet tight deadlines Ability to remain composed under pressure Attention to detail and accuracy Strong client service orientation Strong written and verbal communication skills Strong prioritization skills Strong risk management mindset Well-developed organizational skills ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Standort Goldman Sachs, Frankfurt

Position: JUNIOR SALES MANAGEROur Company, Caremoli Deutschland GmbH, is hiring for a Junior Sales Manager at our new office located in Frankfurt am Main.Caremoli, with several locations worldwide, is a leader in the food industry specialized in the production and trading of functional ingredients and ready to use mixes.YOUR ROLE & RESPONSIBILITIES:Driving Business Results:Development of dynamic sales in close collaboration with the European Key Accounts.Customer lead management and other business functions.Proactive participation in requests for quotations.Sales and Business Development:Identify synergies, generate new sales and added-value service opportunities with existing Key Account customers across Europe.Grow sales of all products across all industry segments and geographies.Ensure successful implementation of all centrally coordinated Key Account projects.Proactive Price and Margin Management of Key Account customers and support the countries to implement changes as necessary.Leadership/Relationship:Develop strategic relationships with key decision makers and influencers within Key Account customers.Develop strong relationships with Caremoli internal colleagues and have the ability to manage and influence, without having direct authority.YOUR PROFILE:Hard and Soft skills:Degree in Economics, Marketing or Food Technology.Excellent skills in German and English language, both oral and written: the Italian language knowledge is a plus.Min of 1 year of Commercial/market/technical experience in one or more of the Food industry market segments. Marketing experience is a plus.The role will require regular international travels in Germany/Europe.OUR OFFER:We aim to create an environment where driven individuals are able to succeed and reach their full potential. We encourage a dynamic and open work environment.Salary Commensurate with experience.Benefits as Company Car, Laptop, Mobile phone included in the offer. Standort Caremoli Group, Frankfurt

Are you already experienced in the world of security or at least you have a strong interest in working for a cyber security company? Do you want to become part of an international fast growing tech company? At NVISO you have the opportunity and we look forward to getting to know you!WHO ARE WE?It all starts with the mission: NVISO is here to protect European society from potentially devastating cyber attacks! This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS!TasksAs a Junior Penetration Tester (m/f/d) based in Germany, these are your tasks: Analysis of anomalies, vulnerabilities and threats to increase cyber resilience among customers.Further development of procedures and tools Operational preparation, execution and follow-up of penetration tests (e.g. infrastructure, web and mobile applications))Reporting of resultsOrganization and execution of technical workshops (optional)Consulting customers regarding IT security issuesRequirementsYou are eligible for a NATO clearance.Completed training or studies, ideally with a technical focusFirst experience in the area of offensive security is desirableEnjoy working in a teamGood communication skills in german and englisch as well as customer and service orientationBenefitsAt NVISO, we care. We are committed to offering you a highly competitive remuneration package including financial and non-financial components:Working and learning from the best people in the European cyber security industry. We have multiple SANS Instructors working at NVISO, our staff has presented at popular hacking conferences (BlackHat, BruCON, OWASP, etc) and all of our technical staff can acquire deep technical security certifications (GSE, GXPN, GREM, GCFA, OSCP, etc);Generous training budget + 10 man days for attending lectures rolling over 2 years;Support for technical growth with Cloud trainings + certifications (AWS, GCP, Azure);Regular team-building and fun events with legendary off-site events once a year. The location of the next team building is one of the most closely guarded secrets at NVISO… We can however disclose that we’ve visited Lisbon, Dubai and Malta over the past few years;Our commitment to coach and counsel you and help you grow; each employee receives a personal coach within the team, whose role is to ensure your well-being and helps you grow in your career!Flexible working hours and home office possibilities (incl. working abroad weeks);BahnCard 50 1st class + public transfer ticket;30 holidays;Cool offices in the center of Frankfurt, Munich and Vienna(with BBQ, kicker table, table tennis, playstations, etc.).IF YOU'RE INTERESTED, PLEASE SEND US YOUR APPLICATION!WE'RE LOOKING FORWARD TO MEETING YOU!We are a young team of cyber security professionals who decided to do things differently. With innovation rooted in our foundations, we offer services that are up against the modern adversary and that help you Prevent, Detect & Respond to cyber attacks.Curious for more? Say hello and meet the team! Standort NVISO, Frankfurt

The CompanyOur client, Process Insights AG, is focused on process monitoring, analytics, control and safety. With global operations across North America, Europe and Asia, Process Insights designs and manufactures analytical instrumentation used to provide compositional analysis and measure contaminants within gases and liquids in demanding and high cost-of-failure applications. The Company provides a broad portfolio of analytical technologies for in-line, on-line and at-line testing, including optical spectroscopy, mass spectroscopy, chilled mirror / hygrometry and electrochemical technologies. Process Insights’ products provide real-time, tight-tolerance speciation and analysis, enabling its customers to enhance process efficiency, ensure safety and maintain environmental and regulatory compliance. Process Insights’ products serve a broad range of end markets including semiconductor, renewable / alternative energy, life sciences, chemical, environmental monitoring, agriculture, food & beverage, general industrial, labs & research, and water & wastewater. The future focus will be on sustainability industries such as hydrogen, power-to-X, batteries, decarbonization and energy efficiency. Due to further growth, we are now looking for the newly created position of Regional Sales Manager (m/f/d) for Middle East in combination with the KAM for the middle east activities of an Scandinavian company.Experienced sales person with a good feeling for the different cultures in the Middle EastRegional Sales Manager Middle East and Key Account Manager (m/f/d) Analytical measurement technology - growth and expansion of the region - home office in Germany or sales office in Frankfurt/MainActive communication, empathy and diplomacy are basic requirements for you to be successful in sales and global networking?Are you a committed technician (m/f/d) with knowledge of the relevantmarkets and multicultural region, highly motivated and a people person with the ability to approach people and enjoy change and growth - and see yourself in an active part of the work in interdisciplinary teams? Then we are looking exactly for you!The PositionThe RSM & KAM (m/f/d) must be able to build up a distribution network, serve direct and key accounts, operate OEM businesses and manage sales channels. Communication with the distributors will be important, as there will be key accounts in the countries that are served directly by Process Insights. Special sensitivity and diplomacy will be required here to find the best way to guarantee local support and still be able to sell the products to key customers at globally agreed prices. The job holder (m/f/d) will additionally take responsibility for one Key Account himself for the middle east activities of a fast growing hyper agile Scandinavian system integrator and distributor. The new position holder (m/f/d) will directly report to the Director Sales and Marketing EMEA. If successful, the deputy role is in prospect.Qualifying Attributes and SkillsFor this exceptional position - combination of RSM and KAM – Process Insights is looking for an intrinsically motivated, dedicated sales person with strong communication and persuasion skills who enjoys making a difference, who is independent, forward-thinking and decisive. This is a ‘bridge building’ sales role that requires coordination of stakeholders in the global network as well as the marketing team, global sales channels, key accounts and management team.Additional requirements:… (m/f/d) Bachelor Degree in the field of (electrical) engineering or natural sciences, possibly a completed master degree or PhD, ideally in (electrical) engineering or natural sciences… At least five years of professional experience in technical sales / in the development or expansion and management of the middle east region in area sales and/or key account management for customers in the chemical, petrochemical, water and wastewater, food and beverage, pulp and paper, environmental and pharmaceutical sectors… High affinity for the Middle East, the people, the cultures and peculiarities of business, knowledge of Arab customs - as well as knowledge of activities in Scandinavia and/or the US markets… Enjoy new things, change and further growth - making a difference… High esteem for and enjoy coordinating with and working in interdisciplinary teams… An enthusiastic networker to handle and smoothen any cultural distinctions, acts with sensitivity, empathy and diplomacy… Willingness to travel and attend web meetings… Confident skills of written and spoken English and Arabic, ideally German and/or a Scandinavian languageProcess Insights offers… A challenging, interesting and creative task in a growing international group of companies… A culture in which experience and personality are desired. Values such as honesty, trust, transparency, respectful cooperation and both speed and initiative describe the company very well… A professional, young team with an international orientation that looks forward to working together… A pleasant working atmosphere with flat hierarchies and "open doors" … To live the "speed of change" in a very successful global group and to actively shape the further development of Process InsightsWhat we want from you... Your enthusiasm for this future-proof and important position… A certain fit to the described tasks and requirements... Please, send your detailed application by E-Mail - including your experience - to Mrs. Judith Michel-Ehrsam at E-Mail anzeigen Standort Judith Michel Personalberatung, Frankfurt

Who We Are! ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams.Impact - You are a critical thinker with an emphasis on creativity and innovation. Passion - You have the drive to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you.Your life at ITC Infotech Solution SupportTriage all logged incidents (involve Business System owner where necessary)Escalate to Level 2 & 3 support where required.Resolve all data/admin related incidents.Provide feedback on progress, resolution or escalation to system users and functional leads.AccessApprove or reject all access requests based on business need/confidentiality.Assign the requested access once approved within the system of concern.Periodically review user list to ensure it’s aligned to business objectives.ChangeCapture all new changes in the ADO board.Manage the ADO board and solution delivery in line with DRG prioritization.Raise any SAP related Data change requests via Snow.Work with customer success to deliver all approved changes under the DevOps model.Disaster RecoveryCoordinate the system restore working with Planisware Customer Success TeamsData ExtractionAssess all requests for data extraction.Raise the required ServiceNow request for data extract.SKILLS, KNOWLEDGE, EXPERIENCE:Diploma with 5 years’ experience or minimum 8 years of DevOps and Services experienceGood understanding of Planisware and Loftware Good understanding of ServiceNow platformService Level Management in line with ITIL principlesResolver Team coordination and managementRelationship management and conflict resolution skills A good understanding of the organization’ services provided, customers/users, business functions and the digital capabilities that contribute towards delivery. Innovative thinking with service quality, and its improvement, within limits of costs and business direction Experience in large global organisation using in-sourced and out-sourced IT service providers. Responsible for managing services across multiple pillars.Manages OEM 3rd party customer success teams.Ensures fulfilment of services as per SLA, monitors and captures performance via Service Reviews1st level escalation points and focus for any end user engagement activities.Monitoring and reporting to ensure compliance for to SLA and support processes. Standort ITC Infotech, Frankfurt

Job Description Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.Your roleIn the role of a Program Manager, you must have expertise in leading complex technical programs and delivery by strong customer collaboration & relationship management at all levels of the organization. You will be responsible for collaborating with the clients’ management team and lead the planning and implementation of programs in Java/Blockchain. You will anchor and deliver large, complex Programs/Projects that require multi-disciplinary technical coordination, cross-functional partnership and engineering interfaces involving design, development, production support & execution. You will lead the stakeholder communications, negotiations, and problem-solving along with coordination with internal and other vendors’ teams involved in the program. You will be responsible for leading geographically distributed teams supporting shared Infrastructure hosting, planning, maintenance, and migrations leveraging Global Delivery Model. Your role will be pivotal in building high performing teams, mentor lesser scoped managers & team members, set short & long-term goals, track performance, build a culture of learnability, conduct appraisals to drive Organizational goals & objectives.RequiredBachelor’s Degree or foreign equivalent, will consider work experience in lieu of a degree. Overall, 15-20 years of experience.5+ years of project/program management experience.PMP Certified Professional.Experience with full SDLC lifecycle.Good understanding of different types of Blockchain such as public, private/permissioned, public permissioned, etc.Exposure to Ethereum or Hyperledger fabric Blockchain technologies.Proficient in analyzing, developing, and proposing various cost models including T&M, FP, Unit of Work (UoW) to optimize the costs based on project requirement and customer needs.Ensuring inter-connected teams are efficiently and effectively working towards program goals.Review, research, and manage a queue of client inquires and co-ordinate with development, product, application support and operational teams to ensure seamless execution of service.Interface with infrastructure, release management, change management, QA, DBA and application teams, to expedite resolution of dependencies.Escalation Management: Assemble Incident response team to fast-track service restoration efforts for Business Critical/High Priority events. Invoke Problem Management procedures to lead root cause analysis investigations.Collaborate with clients for requirement workshops and prepare status reports for respective projects.Well versed with Agile (CSM, SAFe, SRE) & Waterfall Methodologies, Service Delivery & Operations, Quality, Risk & Audit Management processes.Present Weekly/Monthly/Quarterly status reports to key stakeholders, executives, and customer leadership. Identify improvement areas and build trust by focusing on continuous improvement initiatives.Adept in pre-sales activities, consistently pursuing for incremental growth, RFP review and proposal building, solution preparation/presentation, coordinating response & documentation with solution delivery and account management teams.PreferredStrong understanding of Banking and Capital Markets.Experience in Java/J2EE technology.Experience and desire to work in a Global Delivery environment and travel as required.Experience working in fast paced, technically challenging environment with competing priorities.PersonalBesides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientationHigh quality awarenessExcellent verbal and written communication skillsAbout InfosysInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.Visit to see how Infosys can help your enterprise navigate your next.All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer Standort ITL Germany, Frankfurt

Field Sales Engineer - Dresden/Leipzig/BerlinLocation: North-East GermanyDivision: Vacuum Product DivisionAbout Our Client: Our client is a global leader in life sciences, diagnostics, and applied chemical markets, providing cutting-edge solutions to enhance the quality of life and address the world's most pressing challenges. Their Vacuum Product Division is dedicated to delivering high-performance vacuum technologies and solutions across various industries, including scientific research, semiconductor manufacturing, and pharmaceuticals.Job Description: We are seeking a dynamic and results-driven Account Manager/Field Sales Engineer for our client's Vacuum Product Division to cover the North-East Germany territory, primarily the Greater Berlin, Dresden and Leipzig area. As a Field Sales Engineer, you will be responsible for driving sales growth, building strong customer relationships, and ensuring customer satisfaction. This role offers the opportunity to work with innovative products and collaborate with a dedicated team of professionals.Key Responsibilities:Sales Growth: Drive sales and achieve targets for the Vacuum Product Division within the assigned territory.Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide tailored solutions.Market Development: Identify new business opportunities and expand the customer base in the UK North region Germany North-East regionTechnical Expertise: Utilise your knowledge of vacuum technologies to provide technical support and product recommendations to customers.Collaboration: Work closely with internal teams, including technical support, marketing, and product management, to ensure customer satisfaction and seamless service delivery.Reporting: Maintain accurate records of sales activities, customer interactions, and market intelligence in the CRM system.Qualifications:Education: Bachelor's degree in a related field (Engineering, Physics) or equivalent experience.Experience: Minimum of 3-5 years of sales experience, preferably in the vacuum technology or related scientific/industrial equipment sectors.Skills: Strong technical aptitude, excellent communication and negotiation skills, and a proven track record of meeting or exceeding sales targets.Attributes: Self-motivated, customer-focused, and able to work independently in a remote setting.Travel: Willingness to travel within the Greater Berlin, Dresden and Leipzig region to meet with customers and attend industry events.What We Offer:Competitive salary and performance-based incentives.Opportunities for professional growth and career advancement within a leading global company.A supportive and innovative work environment that values diversity and inclusion.How to Apply: If you are passionate about vacuum technologies and have the drive to succeed in a challenging and rewarding role, we would love to hear from you. Please submit your CV and a cover letter outlining your qualifications and experience to [email protected].