Überblick über die Statistik des Gehaltsniveaus für "Change Manager in Deutschland"

Location: Belgium - Home and Office based    Schedule: Full Time         Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for an international CRO can bring? Our team says it's the best of both worlds….           TalentSource Life Sciences (the sponsor-dedicated division of CROMSOURCE), is searching for a Clinical Project Manager to join a one of our partner companies. Our client is a global biopharmaceutical company which brings therapies to people that extend and significantly improve their lives through the discovery, development and manufacture of healthcare products.         CROMSOURCE is an international CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client counter-parts.           Main Job Tasks and Responsibilities:  Initiates and manages all operational study/project activities and serves as primary point of contact for the assigned Core Project teamsTranslates protocol/project strategies from a concept into an executable study/projectFocuses upon the operational integrity and feasibility of individual studies utilizing a variety of resource solutions to ensure the most effective, efficient, and high quality study/project is designed and executedParticipates in and influences the operational strategy for study/project delivery including milestone deliverables to optimize use of time, cost and resourcesParticipates in the identification, assessment and mitigation of risks at the study levelMaintains continuous communication between partner lines, strategic partners, Clinical Research Units (CRU), contractors and vendorsOptimize Operational Control and EffectivenessAssures close partnership with study investigators to assure successful study delivery and high quality dataFosters positive community attitudes and volunteer trust through professional behavior and ongoing communication Education, Experience and Skills:Minimum of BA/BS in a biomedical discipline or equivalent education/training is requiredAt least 5 years relevant experience in clinical research and drug development with clinical operations experiencePreferably with first experience in early drug development (Phase I and IIa)Substantial clinical operations and pharmaceutical industry experience in order to have a thorough understanding of the processes associated with executing clinical development plans and addressing related regulatory issueExperience in Project Management and leadership of matrix teams is essentialFluent in speaking and reading English. Preferably, your second language would be French or DutchDrug development experience including familiarity with: Clinical study management and monitoring, Project/process management, Data management, Clinical & regulatory processes, Regulatory submissions, Budget / expense management, Experience of Vendor Management, Scientific excellence, Administrative excellence, Systems technologyInitiating and Implementing Change: Innovation, Learning Organization, Flexibility and Resilience, Courage with Decisiveness to Act, Problem Solving, Positive approach, forward thinking, challenge the status quoMatrix leadership skills: Influencing, Collaborative, supportive, Networking and Alliance Building, Personal Leadership, Team work, Communication, Negotiation, Decisive and assertive, Change agile, Able to deal with ambiguityEase in using Office tools suite (Excel, Powerpoint, Word, Outlook, etc…)Good organizational skills for seamless interactions with Core Study Teams, Investigators, Regulatory Department and Clinical staff The Benefits of Working in BelgiumCompetitive SalaryGroup and hospitalisation insuranceElectronic meal vouchersInternet reimbursementCompany Car with fuel card depending on the functionDedicated Line ManagerRegular face-to-face or phone meetings with line managerFull annual performance review processAd-hoc team events and end of year partyCareer opportunities within both our CRO departments and our TalentSource Life Sciences Unit, locally and internationallyEmployee satisfaction survey - your feedback is important for continuous improvement The Application Process    Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.      If you would like to discuss the role before applying through the website @    https://www.talentsourcelifesciences.com/jobs   please contact [email protected] for more information.         Who will you be working for?         About CROMSOURCE          CROMSOURCE is a family owned international, full-service Contract Research Organisation who, since 1994, has been supporting our clients with outstanding clinical research and staffing solutions services. The successful growth of CROMSOURCE has been achieved by putting high quality and client focus at the heart of everything we do.                          Our Company Ethos    Our employees are the most valuable company asset. We value our resources and ensure they work in a friendly, family environment so they are able to develop their skills and talents. Human Resources is the fulcrum around which all CROMSOURCE activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values are evidenced by our below industry average turnover rates.         About TalentSource Life Sciences      TalentSource is the division of CROMSOURCE dedicated to flexible staffing solutions. Through us, you will have the opportunity to be integrated into a sponsor-led team, whilst having the continuous support from your Line Manager, who will work closely with you to mentor and support your professional development and growth. For our client-facing positions, you must be confident, be able to drive the role and work autonomously.         CROMSOURCE is an equal opportunities employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.         Keywords: Clinical Project Manager, Clinical Trial Manager, Clinical Study Manager, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicatedSkills: Clinical Project ManagerLocation: BelgiumShare: LinkedIn Facebook Twitter Email

Walker Cole International is searching for a Senior Quality Assurance (QA) Manager to join a leading Pharmaceutical business in the Saxony region. The role holder will be responsible for ensuring GMP (Good Manufacturing Practice) is maintained across site operations, and maintain contact with the regulator to ensure activities are in compliance with all relevant regulatory guidelines.Your responsibilities will be to:Lead the Quality Operations on site, ensuring Good Manufacturing Practice (GMP) is maintained.Maintain and improve existing quality processes to ensure continuous operational compliance.Strategically plan both internal and external audits and complete the internal audits as per the annual schedule.Host regulatory audits from ANVISA, FDA, EMA, ZMA, Russian Authorities.Facilitate actions and maintain compliance to the systems for change controls, Corrective and Preventive Actions (CAPA's), deviations and complaints.Lead operational QA activities including investigating deviations, root cause analysis and batch record review. The successful Quality Manager will have:5 + years of experience in Quality Assurance within the Pharmaceutical and Life Sciences industry.Strong working knowledge of GxP requirements.Experience managing a team of QA professionals in a commercial manufacturing environment.Quality Assurance | QA | Pharmaceutical | CAPA | Corrective and Preventative Action | Quality | eQMS | PQS | Pharmaceutical Quality System | Batch Release | GMP | Good Manufacturing Practice | QMS | Quality Management System | GxP | Audit | Manager | Team Lead | ANVISA | FDA | EMA | ZMA | Change Control | Deviation | Root Cause Analysis | GEMBA | Oral Solid Dose | Tablets | Capsules | Steriles | Aseptic | Inhaled | Biologics | Biopharmaceutical | VaccineÜber das Unternehmen:Walker Cole InternationalBranche:Pharma - (Liquids / Semi-solid)

SAP Anwendungsbetreuer / Business Application Manager (w/m/d) (Informatiker/in (Weiterbildung)) Unser Auftraggeber hat sich als Deutschlands gröu00dfter Hersteller von Kartoffelstu00e4rke am Weltmarkt etabliert und kreiert erfolgreich Produkte fu00fcr die Nahrungsmittel-, Textil-, Baustoff- und Klebstoffindustrie. Auf Basis nachwachsender Rohstoffe entwickelt er im Sinne der Unternehmensphilosophie Qualitu00e4tsprodukte ohne den Einsatz gentechnisch veru00e4nderter Pflanzen. Als exportorientiertes Unternehmen erwirtschaftet er einen Jahresumsatz von u00fcber 725 Mio. Euro und beschu00e4ftigt u00fcber 1.400 Mitarbeitende an sieben Standorten. Aufgaben: Aktive Mitgestaltung der anstehenden S/4HANA-Neueinfu00fchrung innerhalb des Projektteams Betreuung und Weiterentwicklung der zuku00fcnftigen SAP-Systemlandschaft (Module: MM, PP, SD, EWM, TMS, QM und FI/CO) inkl. Customizing Optimierung und Implementierung von Geschu00e4ftsprozessen in Zusammenarbeit mit den Fachbereichen und den externen SAP-Dienstleistern Support fu00fcr die Mitarbeiter an den deutschen Produktionsstandorten und ggf. zuku00fcnftig auch internationalen Vertriebsniederlassungen in Zusammenarbeit mit den Key-Usern Erstellung von Prozess- und Anwenderdokumentationen Schnittstellenverantwortung zwischen den Fachabteilungen und den externen SAP-Dienstleistern im Rahmen des Change Managements Anforderungen: Erfolgreich abgeschlossene kaufmu00e4nnische oder technische Berufsausbildung oder Studium Erfahrung im Customizing & Troubleshooting von SAP-Umgebungen, vorzugsweise im Umfeld eines produzierenden Unternehmens Vertiefte Kenntnisse in mindestens zwei der o.g. Module Strukturierte, selbststu00e4ndige und zuverlu00e4ssige Arbeitsweise Kommunikationsstarker Teamplayer Gute Kenntnisse der deutschen und englischen Sprache in Wort und Schrift Unser Auftraggeber bietet: Ein herausforderndes, anspruchsvolles und vielseitiges Aufgabengebiet Es erwartet Sie ein dynamisches und motiviertes Team in einem modernen Unternehmen Zudem haben Sie die Möglichkeit der individuellen Förderung mit vielseitigen Weiterbildungsmöglichkeiten in einem wertschu00e4tzenden Arbeitsumfeld u00dcber eine leistungsgerechte Vergu00fctung hinaus profitieren Sie von finanziellen Vorteilen wie z.B. einer betrieblichen Altersvorsorge und Firmenfitnessangeboten Ergu00e4nzende Informationen: Anforderungen an den Bewerber: Erweiterte Kenntnisse: Entwicklung, Softwareanpassung (Customizing), SAP S/4HANA, SAP-Modul MM (Materialwirtschaft), SAP-Modul SD (Vertrieb), Anwenderberatung, Anwender-Support (IT)

Join our team in Bonn as Change Manager for a full-time, open term position, starting as soon as possibleThe Finance Systems Transformation Team is responsible for running the SHAPE+ program - a DHL Group wide cross-divisional Finance transformation program. SHAPE+ aims at driving standardization and automation of core Accounting and Cost Accounting processes across Business Units and its consolidation into ONE SAP S/4HANA Finance ERP platform. This will significantly increase the efficiency and effectiveness of our Finance set-up and is the necessary basis for the continuous transformation and digitalization of the DHL Group’s Finance organization globally.As ChangeManager within the Change, Communication and Training (CCT) Academy, you as discipline owner for Change Management will be responsible for defining and executing change activities in close collaboration with the Senior Management to make the transformation as smooth as possible. In addition, you will be supporting the CCT Academy Team in realizing communications and training activities. As an agile working team, the CCT Academy ensures that the rollout teams are always up to speed and end users are well prepared for the SHAPE+ rollout of the new processes and platform. We act as one CCT Academy team acknowledging the close connection of Change, Communication and Training activities. We all have our clear focus areas according to our expertise but realize our CCT vision jointly supporting each other in all CCT areas. Your tasks Ensure professional and efficient change management within SHAPE+Own and maintain the approach for all activities related to Change ManagementGuide divisional teams throughout the different program phases and enable the divisional teams to realize change management activities also on an entity levelCollaborate with our divisional rollout teams to ensure alignment of change, communications and training needs across all entities involvedSetup, facilitate and ensure execution of change tools, e.g., Change Impact Assessment (CIA), Change Readiness Assessment (CRA)Support the divisions in successfully leading changeOrganize and facilitate engagement events, e.g., Townhalls, Kick-off events etc. and constantly review and adopt the central change management approach Prepare and facilitate workshops related to change management Your profile Passionate Change Manager with the ability to influence and motivate teams Open minded with a can-do attitude and persistence, comfortable in a fast-moving, fluid, international environmentProficient English and German skills are a must have (verbal and written)Strong organizational skills and thorough experience in project managementMin. 4 years’ work experience in the area of Change Management or similar disciplinesExperience within the DHL Group, basic Finance or SAP FI/CO process knowledge is beneficial, but not a requirement Your benefits Amazing chance to be part of a global and cross-divisional and interdisciplinary Finance transformation project team of internal and external professionals and thought leadersUnique opportunity to design cross-divisional Finance processes and establish a new ERP platform based on SAP S/4HANA right from the beginning Management driven by best practices and state-of the art solutionsCompetitive compensation package, flexible working arrangements such as home office, company day care “kindergartens” in Bonn and cooperation with “pme Familienservice”Various social benefits from a large corporation, e.g., various pension schemes, company bike and company car (total compensation approach) Your contactPlease contact Hannah Braselmann Head of Change Management, Communication and Training Academy for further information: **********We are looking forward to your application.CONNECTING PEOPLE IMPROVING LIVESÜber das Unternehmen:DHL Group

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? The Team Manager, Professional Services for DACH, is a vital member of the local account team. The role manages the day-to-day operations of the team and of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide team leadership across the DACH team Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. Experience managing a team. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout BeNeLux, as restrictions allow. Full clean driving license. Fluent/native German language skills Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. #LI-Remote If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response. This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. If you are interested in applying at Genesys but don't see an open role you'd like to apply for, click Get Started. You can enter your name and email address and attach your resume or CV. If a Genesys employee referred you, please use the link they sent you to apply. Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.Über das Unternehmen:Genesys Cloud Services Germany GmbH

SAP Application Manager / Business Application Manager (f/m/d) (Computer scientist (further education)) Our client has established itself as Germany's largest manufacturer of potato starch on the global market and successfully creates products for the food, textile, building materials and adhesives industries. In line with the company philosophy, it develops quality products based on renewable raw materials without the use of genetically modified plants. As an export-oriented company, it generates an annual turnover of over 725 million euros and employs over 1,400 people at seven locations. Tasks: Active participation in the upcoming S/4HANA rollout within the project team Support and further development of the future SAP system landscape (modules: MM, PP, SD, EWM, TMS, QM and FI/CO) incl. customizing Optimization and implementation of business processes in collaboration with the specialist departments and external SAP service providers Support for employees at the German production sites and, possibly in future, international sales offices in collaboration with the key users Creation of process and user documentation Interface responsibility between the specialist departments and external SAP service providers as part of change management Requirements: Successfully completed commercial or technical vocational training or studies Experience in customizing & troubleshooting SAP environments, preferably in the environment of a manufacturing company In-depth knowledge of at least two of the above modules Structured, independent and reliable way of working Strong communicator and team player Good knowledge of written and spoken German and English Our client offers: A challenging, demanding and varied field of activity You can expect a dynamic and motivated team in a modern company You will also have the opportunity for individual development with a wide range of training opportunities in an appreciative working environment In addition to performance-related pay, you will benefit from financial advantages such as a company pension scheme and company fitness offers Additional information: Requirements for the applicant: Advanced knowledge: Development, software adaptation (customizing), SAP S/4HANA, SAP module MM (materials management), SAP module SD (sales), user consulting, user support (IT)

Manager Internes Controlling (m/w/d)Welcome to our world. Eine Welt voller Möglichkeiten steht Dir offen. Wir bieten Dir Raum zum Wachsen und Gedeihen, denn wir legen großen Wert auf persönliche Weiterentwicklung.Belong together – be the change – stay human sind dabei unsere drei Werte, die uns leiten. An einem unsererStandortein Baden-Württemberg und Bayern findest Du Deinen Platz. Starte jetzt mit uns durch!Deine Aufgaben, die dich voranbringenEinführung und Optimierung eines wirkungsvollen und transparenten ControllingsystemsSicherstellung des internen Controllings und Analyse aller Kostenstellen, Aufträge und Kennzahlen-ReportingLaufendes Honorarcontrolling, inklusive Angebots- und NachkalkulationAnalyse von Abweichungen und Ableitung von HandlungsalternativenErfolgsplanung und LiquiditätsmanagementAnsprechpartner für unsere internationale Netzwerk-DatenbankOptimierung des Working Capital ManagementsDeine Fähigkeiten, um gemeinsam etwas zu bewegenErfolgreich abgeschlossenes Studium der Betriebswirtschaftslehre, Wirtschaftswissenschaften mit Schwerpunkt Finance/Controlling oder eine vergleichbare QualifikationBerufserfahrung (i.d.R. > 5 Jahre) idealerweise als Controller/inIdealerweise Branchenkenntnisse im DienstleistungscontrollingSicherer Umgang mit DATEVSehr gute MS Office-KenntnisseDeine besonderen Social SkillsZuverlässiges und eigenverantwortliches ArbeitenTeamgeistEin hohes Maß an BelastbarkeitVernetzte Denkweise mit konzeptionellen und analytischen FähigkeitenDarauf kannst Du Dich freuenMobiles ArbeitenFlache HierarchienKommunikation auf AugenhöheCorporate Benefits-ProgrammKostenlose Mitarbeiterparkplätze und kostenlose E-LadestationStrukturiertes OnboardingMitarbeiterverpflegung und SportangebotWir freuen uns über Deine Bewerbung unter Angabe der Referenz­nummerYF-3401direkt über unserUpload-Formularoder per E-Mail! Melde Dich bei Fragen jederzeit gerne.www.pkf-wulf-gruppe.de/jobsPKF WULF & PARTNERPKF WULF EGERMANNSteuerberatungsgesellschaftLöffelstraße 4470597 StuttgartTel.:+49 711 69767-318Ansprechpartnerin: Vanessa GroschE-Mail:karriere[AT]pkf-wulf.de Standort PKF WULF GRUPPE, Balingen

Company DescriptionWorking at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (renewable) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects.Dredging, Explosive Ordnance Disposal Services Offshore and Military Ordnance Removal Onshore - the specialists at Heinrich Hirdes always use and develop further the latest technology. Through the group of companies an enormous amount of know-how is available to us for very different challenges.Job DescriptionMake your mark as SHE-Q Manager at Boskalis!As SHEQ -Manager within Hirdes Boskalis, you can make your mark across our three business units by ensuring proper execution and maintenance of SHEQ policies, programs and management systems on our vessels and projects, in order to comply with company / industry standards and German legislation. You are open to new experiences, willing to learn and take responsibility. This position might be just the right challenge for you!Your responsibilities as SHE-Q ManagerActively supporting the organization on SHEQ related matters and monitoring SHEQ training/familiarization.Achieving results by understanding the added value of our SHEQ role for the business: providing SHEQ knowledge, documentation and deliverables like Risk Management Support (contributing to Risk Assessments, Job Hazard Analyses, revision of Assessments and Analyses).Providing feedback, report and advise management to increase SHEQ knowledge and awareness by initiating and organizing training, assessments, client audits, internal audits and sub-contractor audits.Analyzing and assessing processes for the benefit of complying to SHEQ policies and programs. Analyzing, assessing and continuously improving corrective measures. Keep relevant colleagues engaged in improvement processes.Coaching, facilitating the process and organising training on-the-job and directing of reports.Leading the local SHE-Q team and liaising with the Group SHE-Q team.Your qualities and experience You can move ahead as an SHE-Q Manager if you have:SHEQ education on bachelor level (e.g. SIFA, Quality Management, Auditing).In-depth knowledge of German legislation.A good command of written and spoken English and German is a must.You’re willing to travel (within Europe) on a fairly regular basis. QualificationsWhat you can expect A dynamic environment: A job where you can make an impact, in an earth-moving company, as part of a diverse, international team of experts.Rewarding conditions:A competitive salary and much more, including holiday allowance, travel allowance, leased or shared car.Career development: Plenty of opportunities to realize your full potential. Challenge yourself with (online) courses in our Boskalis academy.Additional Information Where you will work: Place of work is Hamburg. Regular site visits are part of the job. The possibility of working from home on a daily basis is given in accordance with your manager.Full/part-time job: The position of SHE-Q Manager is a full-time (40 hours a week) job.Next steps: Apply easily by completing the online application form. Interviews are held online and in the office. Once it’s clear we’re a good match, we’ll make you an offer – and look forward to welcoming you to the company.Über das Unternehmen:Boskalis

Unsere Vision ist es, HUGO BOSS als die weltweit führende technologiegesteuerte Modeplattform im Premiumbereich zu etablieren und zu den Top 100 global führenden Marken zu gehören. Zusammen setzen wir unser Wissen, unsere Fähigkeiten und Erfahrungen bei HUGO BOSS ein und kreieren vielfältige Ideen und Lösungen. Was uns verbindet? We love Fashion, we change Fashion!Bei uns hast du die Möglichkeit, deine Persönlichkeit, Ideen und Kreativität einzubringen - denn nur, wenn wir gemeinsam neue Wege gehen, entsteht etwas Einzigartiges. Werde Teil unseres Teams aus mehr als 14.000 Mitarbeitenden weltweit und gestalte deine persönliche Zukunft bei HUGO BOSS!Zur Vervollständigung unseres Architecture & Construction Management Teams suchen wir ab sofort einen Project Manager Architecture& Construction Management (m/f/d).Das ist dein Profil: Du hast Dein Architektur- oder Bauingenieur Studium erfolgreich abgeschlossen Zudem bringst Du mehrjährige relevante Berufserfahrung in den Bereichen Projektmanagement und Bautechnik/Architektur sowie einschlägige Rechtskenntnisse mit Du hast mind. 5-6 Jahre Projektverantwortlichkeit umfangreicher Aufgaben, Kenntnisse und Anwendungserfahrung von Projektmanagement-Methoden und Werkzeugen Du hast mind. 5-6 Jahre Erfahrung in der Projektbearbeitung in allen Leistungsphasen der HOAI Du verfügst über ein sehr gutes Architektur-/ und Designverständnis gepaart mit einem strategischen Planungsverständnis und hands-on Mentalität in der effizienten Umsetzung von Bau- und Planungsaufgaben Du überzeugst durch sehr gute Kommunikationsfähigkeiten, sowie konzeptionelle Fähigkeiten Deine Arbeitsweise ist proaktiv und du schaffst es, deine Schnittstellen auch bei schwierigen Themen für eine gemeinsame Lösung zu gewinnen Es gelingt dir problemlos, komplexe Sachverhalte nachvollziehbar und verständlich zu kommunizieren

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique. Become part of our team of more than 17.000 employees worldwide and shape your future at HUGO BOSS!We are seeking a dynamic Social Compliance Audit Manager (m/f/d) to take our organization's social compliance initiatives to the next level. In this role, you'll be at the forefront of driving change, developing cutting-edge processes, and fostering sustainable practices across our supplier network. If you're ready to be part of a team that's dedicated to creating a brighter future, apply now and let your expertise shine!What you can expect: Planning and organization of social compliance audits of suppliers both with internal colleagues as well as external service providers and managing of audit results of suppliers Monitoring and analysis of measures from social compliance audits as well as support in escalation processes Support for the reporting on social compliance audit figures and targets Conceptional development of processes for social compliance and development of sustainability aspects of suppliers as well as their implementation in existing or new tools Development and maintenance of tools, instruments and scorecards that are necessary for the overall vendor sustainability processes, e.g. for tracking reports, establishing key figures, or following guidelines for the internal social compliance process Development of Know-how, transfer of Know-how and advisory to stakeholders, internal interfaces such as operations and external interfaces such as suppliers, with regards to supplier management and social compliance Cooperation with external networks with service providers, suppliers, associations, organizations and competitors Your profile: Successfully completed studies in the field of sustainability, business administration, political sciences or comparable studies Ideally 1-3 years of professional experience in corporate sustainability, social audits or human rights in an international environment Strong affinity for working with data, systems and processes, and very good MS Office skills Good understanding of corporate procurement processes Very good English skills, both written and spoken Proactive working attitude as well as willingness to take responsibility Open, competent and confident appearance, as well as assertiveness and ability to work under pressure #LI-SF1Your benefits: Made for Me: three days in Metzingen and two days working remotely. Our hybrid working model "Threedom of work" is as individual as your personal needs. Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection, and human rights. Does innovation drive you? Same for us! We have digitized most of our workflows and almost fully automated our logistics centres. Exclusive discounts for shopping and arts: benefit from discounts for family and friends along with free entrance to more than 15 international art museums. High-performing people need a healthy balance. Take advantage of the employee gym, the beach volleyball field or yoga classes on the rooftop terrace. As a fashion company, we value good taste in everything - including food. Welcome to our own restaurant and café, Times. We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

GLOBAL RECRUITMENT & HR SPECIALISTS ACROSS THE PLASTICS, PACKAGING, PETROCHEMICALS, CHEMICALS, ENERGY AND RECYCLING SECTORS SINCE 1975Sales Manager chemicals care segment – more specifically on personal care & industrial cleaning products Location: home based/remote, GermanyJob ref: AZ /60950For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application.This group represents over 6,000,000 metric tons of polymer sales per year and serves more than 50,000 active customers through 325+ locations across more than 65+ countries worldwide. Multiple manufacturing facilities include; recycling and compounding plants; production plants for the building sector; and plants and laboratories for Chemicals and Life Ingredients business.This new position within the chemicals care and I&I sector will offer an opportunity to a person who is looking to grow their career within a business that has a high growth ambition.With 2 / 3 years experience in chemical sales, ideally within a distribution environment, the successful person will have a fantastic opportunity to drive the direction of sales and influence growth.JOB PURPOSEThe Sales Manager for Chemicals will be responsible for overseeing the salesprocess, building and maintaining relationships with clients, and managingrelationships with suppliers.RESPONSIBILITIESSalesSell a range of products and services to significant customers within country.Supplier ManagementMonitor, review, and highlight any gaps in the performance of a portfolio ofsmaller local suppliers to recommend and ensure delivery of improvements bysuppliers or to renegotiate or change contract/supplier. Work together with internal segment leaders or Principal Managers for suppliers active in their own area and segment.Customer Relationship Development / ProspectingDevelop and implement a relationship management plan for potential customeraccounts to identify and build relationships with relevant decision makers andinfluencers within the customer organization and to enable effective two-wayflow of information and resolution of issues.Sales Opportunities CreationDevelop and maintain a personal network within the sales territory, visit prospects and customers, as well represent the organization at (local) trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.Sell Customer PropositionsUse personal expertise to identify the complex standard products and/or servicesoffered by the organization that meet the customer's needs, together withquantities and product configurations. Present these to the customer with a clear rationale and at optimized commercial terms, aligning with senior colleagues where necessary to ask for high concessions (e.g., large price reductions, highly technical support,... ) that gain the customer's agreement.Promoting Customer FocusAssist with the development of internal communications and work collaborativelywith colleagues to build strong external customer relationships and meetcustomer needs.Customer Relationship Management (CRM) DataSchedule follow-up actions and enter relevant information into the customerrelationship management system after each contact with a customer to create acall plan and to ensure that the organization has quality data to enable effectivecustomer retention and business development activities.Budgeting and CostingTrack budgets and report variances to country manager | regional managerPerformance ManagementPrioritise own workflow and ensure work is completed to the required standardsof productivity, quality and timeliness; use performance management systems toimprove personal performance.Operational ComplianceDevelop knowledge and understanding of the organization's policies andprocedures and of relevant regulatory codes and codes of conduct to ensureown work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.ADDITIONAL INFORMATIONExperience in Chemical and Life Ingredients salesExperience in Distribution salesSelf-Starter with significant customer portfolio Local supplier relationship.For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders.To apply please contact Ryan KirbyE-Mail anzeigen0044 (0) 1789 207070Why select Listgrove?· Five Decades of Market Intelligence· Unrivalled Industry Networks· Recognised International brand· HR Qualified ProfessionalsTo hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove’s Case Studies page. MEET WITH LISTGROVE AT THE FOLLOWING EXHIBITIONS in 2024:NPE Orlando USA, Hispack Barcelona, FIP Lyon, Compounding World Expo Brussels, Scanpack GothenburgPlease visit www.listgrove.com for more information on our services, global success and testimonials.Listgrove Limited Registered in England No: 01197713 Standort Listgrove Ltd, Berlin

Sales Manager, Germany (remote)Are you the architect of business success? Tosibox is rapidly becoming a world leader in cybersecure networking solutions, that underpin a "Zero Trust" connected environment, optimised for Operational Technology (OT) systems deployed in intelligent and smart IoT built environments and Industrial Automation systems.We are now looking for a tech-savvy Sales Manager to join our Tosibox team. If you're ready to be a part of something truly transformative, don't miss this opportunity! Depending on your wish, this role can be tailored for you to match your previous experience. We sell both through the channel and through our own direct sales to our customers. This remote position in Germany is in our direct sales organisation.We are seeking a new passionate, results oriented and value driven sales professional to drive revenue growth from SMEs to Enterprises. Sales Manager is an individual contributor who plays a vital role in driving a significant share of revenue for Tosibox.We provide our Sales with an environment in which they can make valuable contributions from day one while also building opportunities for learning and growth. The work you'll do will directly impact the experience of our customers. In addition to your team in Germany, you will be supported by 60+ Tosiboxians across the globe.We would love to hear about you if you are familiar with some of the following items:Minimum 3-5+ years of direct sales experience in Solution Sales to SME’s to enterprises (required)Native level in German language and fluent in English language (required)“Hunter mentality” to prospect for new sales opportunitiesYou have sold software solutions, especially networking, IIOT, security or automation solutionsTarget account selling and value driven solution sellingExperience in having conversations with "C" -level and excellent listening skillsProven track record in achieving goals and targets, previous experience utilizing direct sales and key customers to sell more successfully and overachieve your quotaYou are brave and confident and have the ability to adapt in fast-growing and changing environmentsExperience in analytical tools and data management solutionsYour responsibilities:Develop and execute sales strategy to achieve and exceed business targetsIdentify new customer opportunities for business growth and expansion within your regionCultivate and maintain strong relationships with clients and key partnersRaising Tosibox's profile through attending key smart IOT Building, Industrial automation and OT Cybersecurity eventsPlanning and contributing to regional sales and Marketing contentContract negotiations and closing new business opportunitiesMake data-driven decisions and regularly report on sales and business performanceOccassional European travel my be required What we'll offer:A bunch of teammates and colleagues who are more awesome than averageAn exciting place in a global growth company with lots of diversityPossibilities to grow and develop professionally, take your career to the next level and see the results of your work benefiting the customersCompetitive OTE salary model with benefits such as bike benefitWe’d love to see your CV and application through LinkedIn or through E-Mail anzeigen by 4th of March. Please note that we are contacting candidates already during the application period.TOSIBOX is a global cybersecurity operational technology (OT) networking platform for enterprises and organizations, delivering limitless possibilities to expand and power their businesses opportunities and growth.Our journey began with a vision - to simplify and make secure remote access and operations accessible to all. From our Oulu, Finland headquarters in 2012, we introduced the world to the first remote access appliance with Plug & Go technology. Since then, we have gone on to sell our innovative solutions across the world and we've set up three subsidiary offices in Germany, Scandinavia, and the USA. Today, TOSIBOX products and platforms are available in over 40 countries, covering Europe, North America, Asia, the Middle East, and Australia.Since Tosibox was founded, our dream has been to change the world by being the global OT Security and Networking standard for all industries and organizations, regardless the size or vertical. Now, hundreds of thousands of OT networks are secured and powered by Tosibox across the globe, and over 100s of millions of sensors, machines, assets, devices, and their users are connected and managed via our OT networking Platform, supported by our comprehensive services.Visit our website at www.tosibox.com to learn more about our exciting journey and the opportunities that await in our growing team. Standort Tosibox, Frankfurt

Unsere Vision ist es, HUGO BOSS als die weltweit führende technologiegesteuerte Modeplattform im Premiumbereich zu etablieren und zu den Top 100 global führenden Marken zu gehören. Zusammen setzen wir unser Wissen, unsere Fähigkeiten und Erfahrungen bei HUGO BOSS ein und kreieren vielfältige Ideen und Lösungen. Was uns verbindet? We love Fashion, we change Fashion!Bei uns hast du die Möglichkeit, deine Persönlichkeit, Ideen und Kreativität einzubringen - denn nur, wenn wir gemeinsam neue Wege gehen, entsteht etwas Einzigartiges. Werde Teil unseres Teams aus mehr als 17.000 Mitarbeitenden weltweit und gestalte deine persönliche Zukunft bei HUGO BOSS!Wir suchen für unser Team ab sofort einen engagierten Sales Manager Eastern Europe (m/w/d), der unser HUGO & BOSS European East Team in Düsseldorf für den Bereich Central and Eastern Hub dabei unterstützt, Kundinnen und Kunden für unsere Brand HUGO und BOSS mit Leidenschaft und Know-how zu begeistern.HUGO BOSS bietet dir als internationales Unternehmen ein Umfeld, in dem Teamgeist und Respekt gelebt werden. Hier kannst du deine Persönlichkeit, Ideen und Kreativität einbringen - wir unterstützen dich bei deiner individuellen Entwicklung.Das erwartet dich bei uns: Zu deinen Aufgaben gehört die Erstellung von zielgruppengerechten Sortimenten für den jeweiligen Kollektionsbereich (Kernsortiment) auf Basis von Abverkaufsdaten Du bildest Verkaufsmitarbeiter am POS oder auch digital (Produktschulungen, Strategie-Schulungen) weiter Du betreust die Planung der Vororder-, Lager- und Return Budgets für das Verkaufsgebiet in Osteuropa Du bist verantwortlich für das Verfolgen der NOS-Entwicklung auf POS-Ebene Es handelt sich hierbei um eine Position ohne Personalverantwortung Du bist zuständig für die Analyse der Preisgestaltung in den wichtigsten Märkten im Vergleich zum Wettbewerb in den wichtigsten Produktgruppen (z. B. Eckpreise) Du bist im Lead für die Analyse der Abverkaufsdaten des Marktes, um Schwachstellen (Slow Seller) und Chancen (Best Seller) zu finden Die Erstellung eines langfristigen Kollektionsplans in Abstimmung mit den Area Managern für Top-Kunden, Analyse der saisonalen Performance (RET & WHS) pro Produktbereich & MPG gehören zu deinen Aufgaben Zudem bist du verantwortlich für interne Kollektions- und Produktschulungen für das Team, Entwicklung von Tools für Kollektions- und Produktschulungen, externe Kollektions-, Produkt- und Verkaufsschulungen für Franchisegeschäfte und andere wichtige Geschäfte Innerhalb deines Teams arbeitest du selbstständig und übernimmst Verantwortung für deine Aufgaben. Gleichzeitig kann dein Team auf deine verlässliche und engagierte Arbeitsweise zählen Das ist dein Profil: Du hast idealerweise 3-5 Jahre Erfahrung im RET- und WHS-Verkauf in der Premium-Mode Du bist versiert in MS Office (PPT, XLS) Du bringst fließende Deutsch- und Englischkenntnisse mit Du bringst eine ausgeprägte Kommunikationsfähigkeit, ein sicheres Auftreten, Verhandlungsgeschick, hohe Reisebereitschaft sowie analytisches Denken mit Ebenso wie wir zeigst du volles Commitment für unsere hohen Ansprüche an Qualität und Passform, Innovation und Nachhaltigkeit Du begeisterst durch deine positive, souveräne und sichere Ausstrahlung Du besitzt ein gutes Gespür für unsere Zielgruppe und die Strahlkraft unserer Marken Das bieten wir dir: Du erhältst einen Top-Verdienst und individuelle Provisionen Dir werden High-End Teamwear, ein umfangreiches Bekleidungskontingent und exklusive Rabatte zur Verfügung gestellt Nachhaltigkeit ist für uns kein Modetrend, sondern essentiell - wir bekennen uns zu Umwelt-, Tier- & Klimaschutz und Menschenrechten. Innovation treibt dich an? Uns auch! Wir haben fast alle Workflows digitalisiert, unsere Logistikzentren funktionieren nahezu vollautomatisiert. Exklusiver Zugang zu Fashion & Art: Profitiere von Mitarbeiterrabatten, Family & Friends Days und freiem Eintritt in über 15 Kunstmuseen weltweit. Bilde dich mit Training Guides & Online Trainings zu unserer Kollektion weiter Dir stehen unzählige Karrieremöglichkeiten offen - wachse über dich hinaus Wir sind ein globales Unternehmen und unsere Mitarbeiter repräsentieren die ganze Welt. Unsere integrative Kultur respektiert und schätzt die Authentizität und Individualität jedes Einzelnen. Wir setzen uns für Chancengleichheit im Einstellungsprozess ein - und wir glauben, dass unser gleichberechtigtes Arbeitsumfeld dazu beiträgt, dein volles Potenzial zu entfalten und dich zu inspirieren, erfolgreich zu sein.

Manager - Industrial Relations and Labor LawsWe are seeking a highly skilled and experienced Employee Relations Manager to join ourdynamic Human Resources team. The ideal candidate will play a crucial role in fosteringa positive and productive work environment by managing employee relations andimplementing strategies to enhance workplace harmony. The Employee Relations Managerwill be responsible for addressing employee concerns, promoting open communication,and ensuring compliance with company policies and legal regulations.Change the future with us -• Stay abreast of changes in employment laws and regulations and advice business andproject management accordingly• Maintaining continuous dialogue with multicultural / regional unions to ensure smoothoperations of manufacturing plants• Represent Siemens in the collective bargaining / Long term settlement negotiations withunion / union representatives• Conflict management and dispute resolution through mediation and continuousdialogue with union to maintain positive working environment• Mediate conflicts between employees and/or between employees and management toachieve resolutions that are fair and in line with company values• Design, develop and implement employee relations strategies and interventions• Conduct regular reviews and audits of factory locations to identify areas of noncomplianceand ensure implementation of corrective measures• Ensuring closure of audits, Inspections remarks, show cause Notices or any othercommunication issued by Govt. Authorities• Represent Siemens in the various court matters, conciliation proceedings and adviceSenior management on such matters• Collaborate with legal counsel as needed to address complex employee relations andcompliance related issues• Act as a primary point of contact and advisory for business for addressing concerns,conflicts, and grievances in a timely and effective manner• To carry out Risk Analysis of factory establishments from compliance point of view andhighlight the same to Senior management• Investigate complaints or concerns related to employee relations issues, labor practicesand ensure prompt resolution in compliance with applicable laws providing fair andobjective resolutions• Collaborate with department heads and HR leadership to identify and address potentialemployee relations issues before they escalate• Appraise Senior leadership on changes in labor laws and potential impacts• Provide guidance to management on the interpretation and application of companypolicies• Promote a positive workplace culture through effective communication strategiesWe don't need superheroes, just super minds -• Masters's degree in Industrial Relations, Employee Relations or a related field• Proven experience as an Employee Relations Manager• Strong understanding of relevant employment laws and regulations• Excellent communication skills and ability to collaborate with diverse teams• Proactive problem-solving skills and attention to detail• 15 to 20 years of experienceMake your mark in our exciting world at Siemens -This role is based in Airoli. You'll also get to visit other locations in India and beyond,so you'll need to go where this journey takes you. In return, you'll get the chance towork with teams impacting entire cities, countries - and the craft of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at atime in over 200 countries. We're dedicated to equality, and we encourage applicationsthat reflect the diversity of the communities we work in across Gender, LGBTQ+,Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications,merit and business need. Bring your curiosity and imagination and help us shapetomorrow.Salary: . Date posted: 03/29/2024 02:49 PM

QA Manager If working in cutting edge and market leading science is attractive to you, then this could be the perfect next move! I’m partnered with a groundbreaking CDMO who operate within the advanced bioprocessing space and am supporting the hire of a QA Manager to oversee the day to day operations of a growing facility. Working in a small team, this position won’t take direct people management responsibility but will instead take on specialist level expertise, managing the QA process from a hands on perspective. Working directly with clients and taking a direct accountability with the regulatory bodies, external collaboration will be a big part of the position. The opportunity for further development is most certainly realistic given how the business has expanded over recent years, as well as significant incoming projects over the next two years. Experience: Quality management experience in a Quality capacity, in a pharmaceutical GMP manufacturing environment Any experience of bioprocessing or fermentation technology would be a significant advantage but is not essential – experience can come within a small or large molecule setting Any client facing experience is beneficial but not essential Knowledge or experience of regulatory affairs could be of interest but again is not essential Being an aspiring QP, or even better, an eligible QP would be of interest Please apply or contact Mark Bux-Ryan to discuss further. Quality, QA, compliance, strategy, global, capa, deviation, sop, change, control, system, manufacturing, operations, bioprocessing, fermentation, cdmo, customer, client, usp, bioreactor, gmp, manager, supervisor, team, leader, specialist

QA Manager If working in cutting edge and market leading science is attractive to you, then this could be the perfect next move! I’m partnered with a groundbreaking CDMO who operate within the advanced bioprocessing space and am supporting the hire of a QA Manager to oversee the day to day operations of a growing facility. Working in a small team, this position won’t take direct people management responsibility but will instead take on specialist level expertise, managing the QA process from a hands on perspective. Working directly with clients and taking a direct accountability with the regulatory bodies, external collaboration will be a big part of the position. The opportunity for further development is most certainly realistic given how the business has expanded over recent years, as well as significant incoming projects over the next two years. Experience: Quality management experience in a Quality capacity, in a pharmaceutical GMP manufacturing environment Any experience of bioprocessing or fermentation technology would be a significant advantage but is not essential – experience can come within a small or large molecule setting Any client facing experience is beneficial but not essential Knowledge or experience of regulatory affairs could be of interest but again is not essential Being an aspiring QP, or even better, an eligible QP would be of interest Please apply or contact Mark Bux-Ryan to discuss further. Quality, QA, compliance, strategy, global, capa, deviation, sop, change, control, system, manufacturing, operations, bioprocessing, fermentation, cdmo, customer, client, usp, bioreactor, gmp, manager, supervisor, team, leader, specialist

QA Manager If working in cutting edge and market leading science is attractive to you, then this could be the perfect next move! I’m partnered with a groundbreaking CDMO who operate within the advanced bioprocessing space and am supporting the hire of a QA Manager to oversee the day to day operations of a growing facility. Working in a small team, this position won’t take direct people management responsibility but will instead take on specialist level expertise, managing the QA process from a hands on perspective. Working directly with clients and taking a direct accountability with the regulatory bodies, external collaboration will be a big part of the position. The opportunity for further development is most certainly realistic given how the business has expanded over recent years, as well as significant incoming projects over the next two years. Experience: Quality management experience in a Quality capacity, in a pharmaceutical GMP manufacturing environment Any experience of bioprocessing or fermentation technology would be a significant advantage but is not essential – experience can come within a small or large molecule setting Any client facing experience is beneficial but not essential Knowledge or experience of regulatory affairs could be of interest but again is not essential Being an aspiring QP, or even better, an eligible QP would be of interest Please apply or contact Mark Bux-Ryan to discuss further. Quality, QA, compliance, strategy, global, capa, deviation, sop, change, control, system, manufacturing, operations, bioprocessing, fermentation, cdmo, customer, client, usp, bioreactor, gmp, manager, supervisor, team, leader, specialist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM

Die Schwarz IT betreut die gesamte digitale Infrastruktur und alle Softwarelösungen der Unternehmen der Schwarz Gruppe. Sie ist somit für Auswahl, Bereitstellung und Betrieb sowie Weiterentwicklung von IT-Infrastrukturen, IT-Plattformen und Business-Anwendungen zuständig. Um die Fachbereiche durch IT-Lösungen optimal bei deren Geschäftsprozessen zu unterstützen, nimmt die Schwarz IT die Anforderungen der Fachbereiche in Beratungsgesprächen auf und erarbeitet gemeinsam mit diesen professionelle und leistungsfähige IT-Lösungen.Deine AufgabenDu bist verantwortlich für die Planung, Durchführung und Überwachung von Veränderungsprozessen und Transformationen auf Team-, Projekt- und OrganisationsebeneDu analysierst bestehende Organisationsumfelder und bist Impulsgeber (m/w/d) für Herausforderungen in der Veränderung Darauf basierend entwickelst du selbständig einen Change-Management-Plan und leitest konkrete Maßnahmen zur Umsetzung der Transformation abDie Maßnahmen inklusive der Change-Kommunikation setzt du eigenverantwortlich gemeinsam mit unseren Kunden um und steuerst den Change-Management-ProzessDu überwachst die Leistung von Veränderungsinitiativen mit ausgewählten Messwerten und hältst einen kontinuierlichen Verbesserungsansatz aufrecht, um eine agile und effiziente Organisation sicherzustellenDein ProfilErfolgreich abgeschlossenes Studium oder eine vergleichbare QualifikationMehrjährige Berufserfahrung als Change Manager (m/w/d) oder Transformation Coach (m/w/d) in IT-UnternehmenFundierte Kenntnisse in Change-Management-Methoden und -ToolsKommunikationsstärke (verhandlungssicher in Deutsch & Englisch) sowie die Fähigkeit, komplexe Informationen verständlich zu vermittelnStarke analytische Fähigkeiten, ausgeprägte Lösungsorientierung und technologische Affinität, gepaart mit Durchsetzungsvermögen, Fingerspitzengefühl und einer Get-things-done MentalitätAusgeprägte zwischenmenschliche Fähigkeiten zur Umsetzung von Change-Management-Maßnahmen mit zielgruppen- und situationsgerechter KommunikationsstärkeProaktive und selbstmotivierte Arbeitsweise mit einem hohen Maß an Eigenverantwortung und ErgebnisorientierungUnser AngebotVerantwortung: Verantwortungsvolle, spannende Aufgaben im internationalen Umfeld bei großen Projekten Weiterentwicklung: Individuelle Angebote zur persönlichen und fachlichen WeiterentwicklungArbeitszeiten: Flexible Arbeitszeiten und gute Vereinbarkeit von Berufs- und Privatleben mit bis zu 5 Tagen pro Woche mobiles Arbeiten (in Abstimmung mit deiner Führungskraft)Sicherheit: Sicherer Arbeitsplatz und ein motiviertes TeamVergütung: Attraktive Vergütung und SozialleistungenOnboarding: Strukturierte Einarbeitung durch einen persönlichen Paten und Training on the JobWir freuen uns auf deine Bewerbung!Schwarz Dienstleistung KG · Julia Huyoff · Referenz-Nr. 41541 Stiftsbergstraße 1 · 74172 Neckarsulm www.it.schwarz

Develops a roadmap for use case development, prototyping, testing, deployment, and monitoring of new technology solutions.Lead the process to identify and evaluate internal digital asset capabilities and strengthsLead the development of the digital business strategy and roadmap and ensure its integration with the enterprise strategic planning processActs as a champion and change agent to create and sustain enterprise digital capabilitiesDefine and report on digital business KPIs and metricsActs as a thought leader on emerging digital business models and technologiesIdentify and lead a small/medium team of analysts, researchers, technologists, and champions in executing the enterprise's digital business missionBachelor's Degree in Computer Science, IT, Engineering, or other relevant discipline15 or more years of business experience, ideally in business management or IT managementFive or more years of progressive leadership experience in leading cross-functional teams and enterprise-wide programsPreferably five or more years of experience in digitally advanced enterprisesStrategy and management consulting experience desirableDeep understanding of the evolving digital world on both the demand side (how and the supply sideOil & Gas experience required for a Manager position. Candidates without Oil & Gas who meet the rest of the requirements can be considered for a Specialist role