Überblick über die Statistik des Gehaltsniveaus für "Technical Helpdesk Support in Sachsen"

IT Administrator (m/f/d) Your satisfaction is at the heart of everything we do! For over 20 years, Herrmann GmbH Office + IT Service has specialized in the placement and temporary employment of specialists and executives from the commercial and IT sectors. You too can benefit from our excellent contacts with corporations and renowned medium-sized companies that have been with us for many years. years and entrust us with filling their vacancies. We guarantee you competent and personal support as well as attractive conditions in our company! OUR CUSTOMER Our client is one of the leading IT service companies in Europe and employs around 6,000 people nationwide. Numerous DAX companies are supported by this highly innovative IT company. For more than 16 years, we have been supporting this client nationwide in the successful leasing and placement of specialists from the IT industry and the commercial sector. WE OFFER Best working conditions at the largest IT services company in Europe Regulated weekly working hours of 40 hours in day shift Very good chances of a permanent position with the client company Flat hierarchies, modern workplaces and excellent career opportunities Up to 30 days' vacation per year; vacation already granted during the probationary period YOUR TASKS Coordination of ticket-based processes according to SLA and KPI Monitoring of ticket queues for compliance with SLA and OLA Escalation of potential SLA or OLA violations Promotion of cooperation between process management and specialist teams Participation in internal regular meetings and, if necessary, management Support in the daily operation of processes Creation of meaningful reports and analyses Management of catalogs of measures, including reviews in the event of serious incidents Supporting the process manager in day-to-day operations YOUR PROFILE Completed training, e.g. as an IT systems administrator (m/f/d) or a degree, e.g. in business informatics or a comparable commercial or technical qualification Basic knowledge in the field of IT infrastructure services ITIL Foundation certification is an advantage Possibility to work in a 24/7 shift system Good handling of the common MS Office applications, especially Excel Very good written and spoken German and English skills A high degree of customer orientation as well as a determined and open-minded way of working YOUR DIRECT ROUTE TO US Just 2 minutes to your new job! Use our online form and upload your complete job application. application documents (including an informative curriculum vitae, references, certificates, etc.). We need the following for this no separate cover letter! If you have any questions, your personal contact (m/f/d) in our company will be happy to answer any questions in advance. We look forward to seeing you!

Would you like to develop professionally and give your career in IT a new impetus? Are you a communicative person and enjoy interacting with work colleagues and customers? We as DIS AG are looking for you as IT System Administrator (m/f/d) as part of a direct placement! This position is to be filled within the framework of direct placement / within the framework of personnel placement. IT System Administrator (m/f/d) Your tasks: Support in solving problems and comprehensive support in the IT helpdesk Administration, maintenance and structuring of IT systems such as networks, servers and workstation devices Installation of hardware and implementation of software facilities Implementation of systems and training for employees Close collaboration with other departments to improve internal processes Setting up, configuring and updating software applications Ensuring data security through effective implementation of data protection precautions Solving technical problems Constantly exploring new technologies to continuously improve the IT strategy Your qualifications: Successfully completed training or studies in the field of computer science or comparable qualifications Practical experience in the administration of IT systems and software solutions as well as in the above-mentioned areas of activity Sound knowledge of networks and the ability to solve problems independently Team orientation, good communication skills and the ability to explain complex technical concepts simply Very good knowledge of German and solid written and spoken English skills Innovative workplace that encourages continuous professional development Extensive social benefits for financial and personal security Efficient work through fast decision-making Thorough familiarization with the areas of responsibility Flexible working hours based on trust Room for creativity and active participation Attractive salary and benefits package in a competitive environment Modern equipment for optimal working conditions Choice between fully remote working, hybrid models or office presence Targeted support for personal and professional development With us, your career path will become your personal walk of fame - we offer you exciting prospects in the areas of assistance & secretarial services, marketing, sales, HR and purchasing & logistics. Click on \"Apply directly\" now!