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Junior Customer Success Manager - Italian Speaker (m/f/d) Stuttgart, Germany Customer Experience Full-time About Us AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the future of software technology! What we are looking for: To support us on our mission, we are looking for a talented and highly ambitious Junior Customer Success Manager. As a Junior Customer Success Manager at AnyDesk you will be responsible for providing exceptional customer service to lower-tier customers, creating and implementing onboarding, educational, and retention campaigns. In your day to day work you will be primarily focused on responding to customer inquiries and requests, troubleshooting issues, and providing timely solutions to ensure customer satisfaction. You will work in an international environment to achieve common goals and objectives. This is an excellent opportunity for someone who is looking to start a career in customer success management and is passionate about delivering exceptional service to customers. If you are a self-starter who is detail-oriented, proactive, and enjoys working in a fast-paced environment, we encourage you to apply for this position. Act as the primary point of contact for lower-tier customers and support them throughout their customer journey Create and implement onboarding, educational, and retention campaigns Ensure optimal adoption, scaling, and overall customer satisfaction Identify customers' needs and habits to create upsell and upgrade potential Provide personalized customer support and training by responding to product-related queries and providing basic technical assistance Collaborate with Marketing and Product Management to develop compelling adoption materials Basic Qualifications: Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal Studies in Business, Marketing, Communication, Psychology, or IT or comparable qualification Customer-centric mindset with a passion for delivering exceptional service Ability to work independently and as part of a team Excellent written and verbal communication skills in Italian and English are mandatory, any other languages like German are a plus Preferred Skills and Experience: Previous experience in any customer service, account management, sales or technical support role Fluency in additional languages: Spanish/Portuguese/French/Italian or any other Passion and understanding of technology (Cloud Services & SaaS Solutions) Strong problem-solving skills and ability to think critically Experience with CRM systems and customer support software What we offer: Centrally located office in Stuttgart Flexible working hours and a hybrid working model 30 vacation days/year in a full-time position Free drinks and weekly team lunch Personal and professional development potentialities and room for creative ideas An international team Standort AnyDesk Software, Stuttgart

Junior Customer Success Manager - French Speaker (m/f/d) Stuttgart, Germany Customer Experience Full-time About Us AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the future of software technology! What we are looking for: To support us on our mission, we are looking for a talented and highly ambitious Junior Customer Success Manager. As a Junior Customer Success Manager at AnyDesk you will be responsible for providing exceptional customer service to lower-tier customers, creating and implementing onboarding, educational, and retention campaigns. In your day to day work you will be primarily focused on responding to customer inquiries and requests, troubleshooting issues, and providing timely solutions to ensure customer satisfaction. You will work in an international environment to achieve common goals and objectives. This is an excellent opportunity for someone who is looking to start a career in customer success management and is passionate about delivering exceptional service to customers. If you are a self-starter who is detail-oriented, proactive, and enjoys working in a fast-paced environment, we encourage you to apply for this position. Act as the primary point of contact for lower-tier customers and support them throughout their customer journey Create and implement onboarding, educational, and retention campaigns Ensure optimal adoption, scaling, and overall customer satisfaction Identify customers' needs and habits to create upsell and upgrade potential Provide personalized customer support and training by responding to product-related queries and providing basic technical assistance Collaborate with Marketing and Product Management to develop compelling adoption materials Basic Qualifications: Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal Studies in Business, Marketing, Communication, Psychology, or IT or comparable qualification Customer-centric mindset with a passion for delivering exceptional service Ability to work independently and as part of a team Excellent written and verbal communication skills in French and English are mandatory, any other languages like German are a plus Preferred Skills and Experience: Previous experience in any customer service, account management, sales or technical support role Fluency in additional languages: Spanish/Portuguese/French/Italian or any other Passion and understanding of technology (Cloud Services & SaaS Solutions) Strong problem-solving skills and ability to think critically Experience with CRM systems and customer support software What we offer: Centrally located office in Stuttgart Flexible working hours and a hybrid working model 30 vacation days/year in a full-time position Free drinks and weekly team lunch Personal and professional development potentialities and room for creative ideas An international team Standort AnyDesk Software, Stuttgart

Group Product Marketing ManagerAre you ready to lead in the dynamic world of semiconductor test equipment? This is an opportunity to join a global leader in test and measurement and play a crucial role in shaping the future of Automated Test Equipment (ATE). We are seeking a highly skilled and visionary professional to take on the role of Senior Product Marketing Manager.The Company: The company stands at the forefront of technology, collaborating with technical visionaries in emerging markets. As a Senior Product Marketing Manager, you will work with a team of motivated and self-reliant individuals, utilizing state-of-the-art technology to provide cutting-edge semiconductor test equipment.Position Overview:This position can be based in Baden-Württemberg or Munich. Hybrid flexibility is available, but you would be required to live within commutable distance of these areas.Key Responsibilities:Market Strategy and Planning:Develop and implement a comprehensive product marketing strategy for ATE solutions in the semiconductor test industry.Conduct market analysis and competitor research, and gather customer insights to identify opportunities and challenges.Establish and maintain an executive network with key partners and customers.Product Portfolio Management:Collaborate with BU Product Marketing, R&D, and Engineering teams to define the product roadmap and prioritize feature enhancements.Ensure the product portfolio aligns with the company vision and meets evolving customer needs.Product Positioning and Messaging:Support the creation and communication of compelling product positioning and messaging to effectively target key customer segments.Reporting and Analysis:Establish key performance indicators (KPIs) to measure the effectiveness of marketing strategies.Monitor and analyze market trends, sales data, and customer feedback for informed decision-making.Manage the "applied" technology life cycle:Oversee the technology development lifecycle cross-functionally as part of the CTO team.Your Profile:Master's or University degree in Marketing, Business, Engineering, or a related field; MBA is a plus.Proven experience in product marketing and/or management in the semiconductor test industry. This can be from an equipment supplier or end-user background.Deep understanding of the semiconductor test market, including trends, technologies, and key players.Ability to facilitate technical discussions, drive cross-functional teams, and grow an emerging business.Seniority to engage with executive management and technical depth for collaboration with R&D.Proficiency in English (listening, written, and spoken) with strong communication and presentation abilities.Ability to travel as needed.In return they offer:Usage of state-of-the-art technology.Teamwork in an international environment.Open business culture with flat hierarchies.Attractive compensation and bonus package.Extraordinary fringe benefits.Flexible working times in an international environment. Standort Delve Search - Global Search Consultants, Stuttgart

About the jobUNOQUIP was founded on a simple idea: Expert Solutions to improve patient care. With experienced international partners, we are marketing and selling medical devices in the field of fluid management, respiratory care, airway management and nursing care.Are you ready to take on this mission? Reporting to the Commercial Head of DACH, you’ll take care of UNOQUIP's Clinical Sales and Business Development in Germany. The purpose of this position is to deliver real clinical value to health care professionals and business partners – go beyond product to improve patient outcomes.1. Who are we?Founded in October 2022, UNOQUIP is a fast-growing global marketer of high-quality single-use medical devices. We are dedicated to equipping healthcare professionals with solutions to provide optimal patient care in acute care settings.We are an international, experienced, and highly committed team with a passion for what we do. UNOQUIP strives to be recognized as experts in solutions for single-use medical devices. We work closely with our customers to deliver superior solutions, with exceptional service and with the clear purpose of improving patient outcomes.UNOQUIP is headquartered in Schaffhausen, Switzerland and has offices and direct presence in Spain, Denmark, Sweden, Norway, Finland, U.K. and Australia. UNOQUIP also collaborates closely with global distribution partners, all of whom have extensive medical device expertise and share our commitment to providing solutions that meet the needs of the healthcare sector. Distribution to our customers is organized from four distribution centers in Belgium, the UK, and Australia.What We Value:· Trust: We build relationships based on trust, internally and with our valued business partners.· Passion: We seek individuals who are passionate about making a difference in the healthcare industry.· Positive Mindset: A positive outlook is the key to finding the right solutions and overcoming challenges.2. What will you work on? You will be responsible for a wide range of responsibilities and tasks related to the direct clinical sales of UNOQUIP products in Germany, as well as liaising with our distribution partners in Austria and Switzerland. A key element of the role will be to provide clinical support to our business and Group Purchasing Organisation (GPO, Einkaufsgemeinschaften) strategy.You will work in an operational role and be responsible for building strong and sustainable relationships with healthcare professionals and decision makers, demonstrating an outstanding level of accountability with focus on customer needs and UNOQUIP's business objectives. This is an exciting opportunity to join a young organisation and make a significant and defining impact on our regional presence in the DACH region. 3. Your areas of knowledge and expertise (that matter most for this role):You will be responsible for the following areas:Maximising the clinical awareness for our products and their benefits, resulting in increased usage of our products in the region.Developing business concepts, total cost of care / budget impact models and perform other activities in line with our strategies, creating value for the customers and increasing UNOQUIPs footprint and sales.Adding the clinical angle to drive product- price and mix favourable for customers and UNOQUIP.Providing clinical training support and mentor your colleagues with continued education.Building and executing regional competitive growth strategies on focus products.Partnering with local teams and regional organisations (such as nursing associations) to conduct clinical events.Driving clinical projects from start to completion while utilizing project management skills to reach strategic objectives.Creating and developing innovative ways to reach and educate customers.Maintaining an understanding of current clinical regulations and common industry practices.Identifying and driving new business opportunities and ensure commercial clinical execution versus strategy.In this multifaceted, important position you will report directly to the commercial head of DACH while also have your own territory.4. You have / you are:Bachelor’s degree in Life Science or Business-related subjects or other relevant education.A strong clinical understanding, preferably a clinical nursing background in acute care.Strong, empathic presentation skills including presentations in front of clinical stakeholders.A talent to interact with healthcare professionals and operating in complex clinical environments like intensive care units.Proven ability to work within a team with a can-do attitude, being open for new experiences and changes.Good selling skills, while not necessarily being a sales expert.A talent for identifying trends and future requirements and being able to share and distribute the knowledge in a wider organisation.Experience of working in the Medical Device Industry will be an advantage.Through effective decision-making, planning, and implementation, deliver superior business results within tight deadlines.Analytical & IT skills, including ability to efficiently work with excel calculations and databases.Confident personality with an engaging positive mindset and attention to detail.Work with minimal supervision, good initiative, and follow-up, focus on details, while understanding how work fits into the larger picture.100% proficient in your local language (German), written and spoken, and in English.Other requirements:Ability to travel 50% of the working time.References from at least 2 senior managers and from 2 reputable customers.Desired:Experience in working in international organisations and/or project groups.Preferred experience in using MS Dynamics 365.5. What can we offer you?Engage in building an international medical device start-up with a strong patient focus and international colleagues.Be part of an energetic, collaborative, and positive culture.Basic and ongoing training in our product range and market trends, to enable competent exchanges with suppliers and customers.Become involved in a very meaningful project in the healthcare industry.Company car.Up to 28 days of vacation.Ability to work 100% remotely.6. Interested?Complete the LinkedIn application.We aim to give you an initial response within 2 weeks. Next steps are communicated in the phone call with recruiters.As a candidate, you consent to UNOQUIP storing your CV and application for the purpose of recruiting for the specific positions advertised here. We will keep the data for a maximum of 6 months, during which time you can also ask us to delete your data by writing us through Linkedin with subject “GDPR - Your full Name”. Standort UNOQUIP, Stuttgart

IT Product Manager CRM (m/f/d) We are looking for a permanent IT Product Manager CRM (m/f/d) for our location in Stuttgart or Karlsruhe as soon as possible. As one of the largest accident insurance companies in Germany, we are a modern service company with around 350 employees in the public sector. As the statutory accident insurance provider in Baden-Wu00fcrttemberg, in particular for public sector employees, students, schoolchildren and children in daycare facilities, we are active in the areas of prevention of accidents at work, rehabilitation of injured persons and compensation for the consequences of accidents. What you can expect from us: An interesting, varied and responsible job with plenty of scope for decision-making A permanent and crisis-proof position in EG 10 TVöD / VKA, special annual payments and performance bonus Flexible working hours (between 6 a.m. and 7 p.m.) with a 39-hour week to reconcile work and family life Possibility of mobile working 30 days of vacation per year, plus Christmas and New Year's Eve off 40 euro subsidy for the DeutschlandticketJob Individual further training opportunities BGM health offers Company pension scheme (supplementary pension) A structured induction through a comprehensive onboarding concept Discounts in UKBW partner shops What you bring with you: Completed university degree (preferably in administrative or business informatics) Initial experience in the planning, management and further development of IT applications / IT products Initial experience in the field of activity of a product manager in an IT-related environment Pronounced IT affinity You are characterized by assertiveness as well as solution-oriented and independent action Willingness for occasional business trips to our other location (Karlsruhe or Stuttgart) Your new challenges: You will be the central point of contact for the UKBW CRM application (our specialist process) You will be responsible for requirements management and all processes relating to the further development of the application, product optimization and innovation management You will actively manage service providers and ensure compliance with agreed service levels and contract content You manage product-related projects and work on application-related committees You organize test and release management and take part in editing the product manual Contact: Have we piqued your interest? Then please apply online by 18.06.2024. Maik Stegemann will be happy to answer any questions you may have (Tel. 0711 9321- 8606). Annika Volk (Tel. 0711 9321-7622) will be happy to answer any questions regarding personnel law. Applicants (m/f/d) with severe disabilities will be given preference if equally qualified. We look forward to receiving your application! Additional information: Requirements for the applicant: Advanced knowledge: Product management