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Junior Customer Service Manager - B2B (m/w/d)
Kronsteg GmbH, Düsseldorf
Über das UnternehmenUnsere Mission: Wir digitalisieren die Kommunikation und Kollaboration in Unternehmen, wodurch wir sie fit fürs digitale Zeitalter machen. In diesem Zusammenhang realisieren wir mitreißende Lösungen, die langfristig die Arbeitswelt der Mitarbeiter verbessern.Was bieten wir dir? Eine angenehme Startup-Atmosphäre gepaart mit einer modernen Unternehmenskultur Den Freiraum für eigene Ideen und großen Gestaltungsspielraum Verantwortungsvolle Aufgaben und viel Eigenverantwortung Bekannte Kunden und eine steile Lernkurve Kurze Wege und schnelle Entscheidungen Flexible Arbeitszeiten und gelegentlich Homeoffice Eine Nintendo Switch und kostenlose LeihfahrräderWas erwartet dich? Du beantwortest alle eingehenden Supportanfragen (z. B. Telefon) und verantwortest die technische und konzeptionelle Beratung unserer Kund:innen Du kümmerst dich um die Informationsverteilung nach einem Software-Update Du nimmst Regeltermine zur Intranet-Akzeptanzsteigerung mit unseren Kund:innen wahr Du erstellst Schulungsmaterialien (z. B. Handbücher) und führst Schulungen unserer Intranet-Webapplikationen durch Du übernimmst Produktpräsentationen für unsere Kund:innenWas solltest du mitbringen? Du verfügst über eine Ausbildung, Studium oder vergleichbares und konntest bereits erste Berufserfahrung im B2B-Kundenservice (1st- oder 2nd-Level-Support) sammeln Du hast eine hohe IT-Affinität und Berufserfahrung mit B2B-Software Du hast gute Kenntnisse im Umgang mit Webapplikationen und Microsoft 365 (z.B. Teams) und bringst erste Erfahrung in der Nutzung von Ticketsystemen (z. B. Hubspot, Zendesk) mit Du zeichnest dich durch serviceorientiertes sowie souveränes Auftreten und Verantwortungsbereitschaft aus Du hast sehr gute Kommu­nikations- und Präsen­tations­fähig­keiten Du begeisterst dich für Social Intranets und Mitarbeiter-AppsUnser Jobangebot Junior Customer Service Manager - B2B (m/w/d)klingt vielversprechend?Bei unserem Partner Workwise ist eine Bewerbung für diesen Job in nur wenigen Minuten und ohne Anschreiben möglich. Anschließend kann der Status der Bewerbung live verfolgt werden. Wir freuen wir uns auf eine Bewerbung über Workwise. Standort Kronsteg GmbH, Düsseldorf
Senior Regional Sales Manager - Homeland Security - DACH region
EXFO, Düsseldorf
EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.Senior Regional Sales Manager - DACH RegionYou will be an integral part of the Sales Organization’s ability to compete in existing and emerging markets in Homeland Security business (Police, Defense / Military, Intelligence Services), supporting our customer’s technical and commercial needs. You will be responsible for product demonstrations, tender proposal/quote writing and 1st line product support.Regional business development focus:Based from the Germany EXFO office or home office as appropriate to the candidate, you will be responsible for the DACH/EMEA region and the execution of business development strategies for the Homeland Security Business Division.What will you do• Manage Homeland Security customer activities for DACH/EMEA markets.• Have a strong technical background and a sense of responsibility for delivering or exceeding targets.• Establish the business development strategy and objectives for products, identify customers, channels and key market segments to penetrate, and draw up business and strategic action plans.• Maintain close technical relationship with Product Management and R&D team to ensure our client’s needs are well known and understood, also to better direct future product development.• Ability to write Tenders in German Language.Must have:• Extensive experience within Homeland Security industry in the German market• Strong written and verbal communications skills in German and English.• Strong technical/commercial background, particularly in Government (Police, Defense / Military, Intelligence Services) applications.• Existing customer networks and knowledge of the governmental security domain market.• Cellular telecommunications technical experience.• Computer proficiency.• Experience in database management (CRM) as used in sales activities.• The ability to obtain and hold German Security Clearance.Required aptitudes:• Extremely customer oriented.• Outstanding organizational skills.• Enthusiastic and self-motivated.• Self-starter, able to interact with people at all levels and the ability to work unsupervised.• Autonomous, well organized, and results oriented.• Possess leadership qualities and exceptional interpersonal and communication skills.• Ability to work in a multi-cultural environment.• Willingness to travel > 50% of time, also internationally.• Willingness to work remotely at inconvenient hours.• Pro-active and entrepreneurial skill set.Education: University degree in Engineering, Computer Science or Telecommunications.Pertinent experience: At least 10 years’ experience in direct and indirect Government security equipment or cellular telecommunications solutions.Languages: Fluent in German and English language. Additional are an advantage.You will also be required to perform any other task related to this position.EXFO is an equal opportunity employer.Thanks for your interest in EXFO Standort EXFO, Düsseldorf
EV Charger Sales Manager
AUTEL Energy - Europe, Düsseldorf
AUTEL is hiring EV Charger Sales Manager in GermanyAbout Autel:Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel products and services reach more than 70 countries and regions including the United States, Germany, the United Kingdom, and Australia. Autel is one of the world's leading providers of automotive intelligent diagnostics, inspection and TPMS products and services. In February 2020, Autel was listed on the SSE STAR Market (stock code: 688208).Riding the tide of intelligent automotive, IoT, and new energy, and applying big data and AI technology to integrate repair information and repair cases, Autel is committed to becoming a global leader in providing automotive maintenance solutions that seamlessly integrate device, cloud, big data, and artificial intelligence, while continuously building the digital ecosystem and exploring new opportunities in intelligent driving and new energy.Autel Intelligence has global offices including New York, California, Munich, Venice, London, The Hague, Paris, Dubai, Kanagawa, São Paulo, Shenzhen, Changsha, and Xi’an with more than 2,000 employees.For further information, please visit us now at www.autel.comAutel New Energy (https://evcharging.autel.com) is the son-company of Autel, which was founded in 2021. Autel New Energy is aimed to the blooming Electrical Vehicle (EV) market. The business areas including EV battery monitoring, EV chargers and EV diagnose software and tools.Autel EuropeJob description:1. Be responsible for the development of regional sales channels in Europe, maintaining existed distributors and enhancing channel relations;2. Establish and maintain relevant marketing networks, dig out high-potential stakeholders/ distributors / end users for rapid market development;3. Work closely with distributors and regional managers to facilitate marketing plan and sales promotion activities for achieving regional sales goals;4. Keep monitoring automotive aftermarket and conduct insights of competitor analysis to identify changes and new opportunity with timely feedback and correspondence to team lead. users for rapid market development.Job requirements:1. At least 3-5 year sales related experience in Charging pile industry with proven track records of distribution management and business development.2. Good connection networked with stakeholders in the e-mobility industry: Utilities, OEMs, Fleet operators, Property management, Global retail chains, Retailer of charging infrastructure3. Technical education background and in-depth knowledge of charger products are your pluses.4. Chinese is required, good command of English both in speaking and writing, bilingual/trilingual is well preferred.5. A strategic thinker with strong ability in market planning, consumer insights and business presentation.6. Extroverted, energetic, driven, result-oriented, resilient, down-to-earth, dedicated with good diversified culture adaption.Office location and entry time:Work location: Dusseldorf, GermanyEntry time: ASAPAUTEL 在德国 招聘 充电桩销售经理关于Autel:Autel Intelligence 成立于2004年,专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务。Autel的产品和服务覆盖70多个国家和地区,包括美国、德国、英国和澳大利亚。Autel是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月,Autel在上交所STAR市场上市(股票代码:688208)。乘着汽车智能化、物联网和新能源的浪潮,应用大数据和人工智能技术整合维修信息和维修案例,Autel 致力于成为提供设备、云、大数据和人工智能无缝整合的汽车维修解决方案的全球领导者,同时不断构建数字生态系统,探索智能驾驶和新能源的新机遇。Autel Intelligence在全球设有办事处,包括纽约、加利福尼亚、慕尼黑、威尼斯、伦敦、海牙、巴黎、迪拜、神奈川、圣保罗、深圳、长沙和西安,共有2000多名员工。欲了解更多信息,请立即访问我们的网站:www.autel.com道通新能源 (https://evcharging.autel.com/) 2021 年初,我们成立了旨在满足未来电动车市场需求的全资子公司, 业务范围包含电动汽车充电桩,家用储能,电动汽车 IoT 服务,电池检 测,电动汽车检测相关的软硬件产品,目前已经形成三大产品线,全球 员工近 200 名。职位描述:1. 负责欧洲地区销售渠道的开发,维护存在的经销商,加强渠道关系。2. 建立和维护相关的营销网络,挖掘高潜力的利益相关者/分销商/终端用户,实现市场的快速发展。3. 与分销商和区域经理紧密合作,促进营销计划和销售推广活动,以实现区域销售目标。4. 持续监测汽车售后市场,并对竞争对手进行分析,发现变化和新的机会,及时反馈给团队领导。任职要求:1. 在充电桩行业至少有3-5年的销售相关经验,有分销管理和业务发展的良好记录。2. 与电动车行业的利益相关者建立良好的联系:公用事业、原始设备制造商、车队运营商、物业管理、全球零售连锁店、充电基础设施的零售商。3. 理工科教育背景和对充电桩产品的深入了解4. 需要会中文,良好的英语口语和写作能力,精通双语/三语者优先。5. 具有战略思维,在市场规划、消费者洞察力和业务介绍方面有很强的能力。6. 性格外向,精力充沛,有干劲,以结果为导向,有韧性,脚踏实地,敬业,具有良好的多元化文化适应能力。我们提供什么:在全球拥有专业和学术的领导团队,我们提供持续的职业发展、国际机会以及极具竞争力的薪酬和奖金。入职地点: 杜塞尔多夫, 德国入职时间:尽快工作时间:全职 Standort AUTEL Energy - Europe, Düsseldorf
Sales Manager - Skechers & Hurley
United Legwear & Apparel Co., Düsseldorf
OUR COMPANYFounded in 1998 United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer and distributor of socks, legwear, sportswear, bodywear, and accessories. As one of the leading resources in the industry, ULAC offers a full range of apparel, from newborn/toddler sizes through teens and adults, thanks to our partnership with Puma and licensing agreements with renowned brands such as Hurley, Skechers, Champion, Van Heusen, Weatherproof, just to name a few.OUR TEAMUnited Legwear & Apparel Co. has assembled a team of experienced professionals with like priorities all working together to make the company the very best in the business. Whether in sales, finance, planning, licensing, or shipping, the goal is always customer satisfaction and superior product.INNOVATION, DESIGN AND MERCHANDISINGOur design and merchandising teams have expertise in identifying emerging trends, fashions, and consumer desires. We also understand the essence of a brand and translate each brand’s DNA while creating apparel and accessories with the most advanced fabrics and yarns and designing items for sport/performance needs and lifestyle. It is the company goal to deliver the best quality goods and the most innovative products within a category.ABOUT USThe company as a whole works at a very fast pace. We thrive in an environment filled with tight deadlines, collaboration and camaraderie. The entire company is very tight knit. While we value sharp minds and professionalism, we like to surround ourselves with people who have a quirky sense of humor, and who understand what it means to be confident yet humble. We know how to get things done and have fun at the same time, and are looking for someone who can do the same.https://www.unitedlegwear.com/Sales Manager - Skechers/HurleyWe are seeking a dynamic and results-driven Sales Manager to join our brand: Skechers & Hurley. The ideal candidate will be passionate about the footwear accessories, possess a high level of energy, and embody a fun and powerful persona.Reporting to our Head of Sales in Germany with a dotted line to our Chief Commercial Officer (CCO) in the UK. As the Sales Manager for the Skechers & Hurley brand, you'll be responsible for managing account relationships, supporting European sales, overseeing the order process, and analyzing sell-through results to optimize in-season sales. The first key accounts will focus on Skechers Socks & Underwear in Germany & Austria, the role will continue growing with more brands such as Hurley but not limited to. More categories can be expected such as Apparel for Men/Kids/Women, as well, as territories.This is an exciting opportunity you'll be the first brand ambassador for Skechers & Hurley in Germany Essential Functions (Including but not limited to):Manage account relationships for accessories, ensuring satisfaction and growth.Support the Commercial Director for mainland European Sales.Handle diary management, market preparation, and conduct showroom sales in Dusseldorf and across various European locations.Oversee the entire order process, from initiation to processing, checking, and confirming the final order book.Analyze, record, and act on sell-through results, optimizing in-season sales and overall performance.Collaborate closely with internal support teams to provide optimum service and ensure smooth communication with retailers.Qualifications/Requirements:Experience: 3-5 years in fashion wholesale, demonstrating a passion for sales and relationship building.Driver’s license: You are in possession of a valid driver’s license and are willing to travelMarket Expertise: Proven experience in the European market with a track record of generating sales and building lasting relationships.Communication Skills: Excellent written and verbal communication skills in both German and English.Analytical Prowess: Analytical skills – you use numbers to make data-driven decisions with your clientsInitiative and Drive: Proactive problem-solving skills, ability to use own initiative, and a self-driven attitude.Bonus Points: You have a strong network in fashion wholesale in GermanyWorkplace Type: Hybrid *United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in Germany. However, we do not currently sponsor visas. Standort United Legwear & Apparel Co., Düsseldorf
Marketing Manager
Listgrove Ltd, Düsseldorf
Polyethylene/Polypropylene Compounding Recycling, Circularity and SustainabilityRemote position: option for person to be based in Germany, Hungary, Italy, Austria, Czech Republic, Poland, Slovakia, Slovenia, Serbia or RomaniaJob ref: CST /59450Salary/Benefits: Attractive based on experienceThe Company:Our client is an integrated, international oil and gas company. It is active in over 30 countries with a dynamic international workforce of 25,000 people and a track record of more than 80 years in the industry. They are committed to doing business responsibly and sustainably, supporting communities and striving to meet the best possible health, safety and security standards wherever it operates. A key part of this strategy is further expanding its polymer compounding business with a strong commitment to recycling technologies.Purpose of Role:The Group DS Circular Chemicals Recycling Marketing Manager is responsible for P&L of polyolefin recycling business as well as related market development programs, in order to create new, profitable and growing sustainable chemical portfolio and support sustainability goals of the Downstream division.It defines and supervises the execution of the business plan for polyolefin recycling in line with the strategic directions for Downstream circular chemicals. Leads the Recycling business team to reach the strategic targets.Responsibilities:Define the business plan, oversee the business opportunities (new product development, testing, customer trials, negotiation).Set marketing strategy for polyolefin recycling business line, define priorities for targeted applications, pricing strategies and Value Propositions. Leads value focused market development, provides direction and toolset to the sales team, directs sales pipeline priorities.Drives products' awareness at potential customers, industry influencers, builds industry network and develops best practices.Identifies profitability drivers and proposes actions and mid- and long term strategies to address it. Responsible for screening the ‘market and make’ proposals for inorganic targets.Accountable for market part of business cases to support the Organic & Inorganic Investments and actively involved in due diligence to enable growth of the recycling business line.Direct and support Recycling Sales Head at Chemical Business Unit to build, manage and develop customer base (strategic pipeline) in order to ensure smooth and fast market entry and to reach targeted market shares in line with strategic plans.Runs Market Intelligence on product applications and European regulations related to the product applications. Integrates market and technical information to suggest new ideas for development steps.Supervise market developers. Collaborate closely with other DS and MOL Group departments, especially with Chemical Business Unit and Circular Economy Services as well as with External Partners to enable growth of the business line.Manages his/her business team with ownership, ensures sustainable solutions and customer focused operation. Responsible for the development and succession of his/her subordinates.Responsible for ensuring and controlling of compliance with the related legal and company rules - with special regard to the general regulations defining company operation: Code of Ethics and Business Conduct, rules of Conflict of Interest, HSE and Data Protection.The Person:MSc degree in Economics/ Business Management/ Engineering8-10 years relevant professional experience working within plastic/polymer/packaging industry. Additional knowledge of recycling is an advantageKnowledge of polymers (product and process)Proven working experience in international environmentKnowledge of sales process and pipeline managementValue selling skills and active listeningFluent in EnglishProfessional competencies:Customer FocusTeam leadershipBusiness AcumenMarketplace insightCommunicationRisk AssessmentDecision MakingFor reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders.For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application.To apply please contact Conrad TaylorE-Mail anzeigenWhy select Listgrove?Established in 1975Recruited in 68 countriesRecognised International brandGlobal network of Clients and candidatesJoin over 80,000 professionals from the plastics, packaging, petrochemicals, chemicals, energy and recycling sectors by following us on LinkedIn. www.linkedin.com/company/listgrove-limitedTHROUGHOUT 2023 & 2024 YOU CAN ALSO MEET WITH LISTGROVE AT THE FOLLOWING EXHIBITIONS:PLAST 2023 Milan Italy, Kunststoffenbeurs's-Hertogenbosch The Netherlands,Interplas Birmingham UK, NPE Orlando USARecruiting business leaders and functional specialists with the skills and knowledge to deliver a sustainable future.Performance through PeoplePlease visit www.listgrove.com for more information on our services, global success and testimonials.Listgrove Limited Registered in England No: 01197713 Standort Listgrove Ltd, Düsseldorf
Account Manager - Industrieservice
PIRTEK Deutschland GmbH, Düsseldorf
Sie brennen für Vertrieb, treiben Projekte eigenständig voran und sind gerne im Außendienst tätig?Dann bewerben Sie sich jetzt alsAccount Manager - Industrieservice (m/w/d) bei PIRTEK Deutschland!PIRTEK ist als Teil einer internationalen Unternehmensgruppe der weltweit führende Anbieter für den mobilen 24/7 HydraulikService. In Deutschland und Österreich steuern 98 Service Center rund 340 mobile Werkstattwagen zur Minimierung von Stillstandzeiten unserer Kundschaft. Die Servicetechniker unserer bundesweiten Franchisepartner fertigen und montieren vorrangig Hydraulikschlauchleitungen im einzigartigen 1-Stunden-Service und darüber hinaus in der vorbeugenden Wartung und Instandhaltung.Zur Erweiterung unseres dynamisch wachsenden Projektgeschäfts suchen wir zum sofortigen Einstieg einenAccount Manager - Industrieservice (m/w/d) in Vollzeit.Als Account Manager - Industrie arbeiten Sie Hand in Hand mit unserem Senior Manager Schlauchmanagement/Industrie und dem Vertriebsleiter und unterstützen die Weiterentwicklung des Industrie- und Projektgeschäftes, insbesondere für Komplettverschlauchungen bei mobilen und stationären Hydraulikanlagen und -einrichtungen. Ihre Tätigkeit beinhaltet das Identifizieren von geeigneten Projekten, die Angebotserstellung und Nachverfolgung, sowie die weitere Projektbegleitung nach der Kundenbeauftragung.Dabei arbeiten Sie immer eng mit den Vertriebs- und Abwicklungsteams unserer regionalen Franchise-Partner zusammen.Ihre Tätigkeit findet größtenteils im Außendienst in ganz Deutschland und Österreich statt. Notwendige Home-Office-Tage sind natürlich auch möglich.Ihre Aufgaben:Alle Vertriebsaktivitäten zur Projektanbahnung, Begleitung aller erforderlicher AktivitätenMarkt- und Wettbewerbsbeobachtung, Bewertung von AusschreibungenEnge Zusammenarbeit mit den regionalen Franchisepartnern und deren Vertriebsteams und kaufmännische Abstimmung von ProjektenWeitere Betreuung von aktiven Industriekunden und laufenden ProjektenUnterstützung der operativen Teams der Franchisepartner mit Schulung und bei der Nutzung der hauseigenen Softwarelösung Schlauchmanagement 4.0Ihr Profil:Hohe technische Affinität für Wartung und Instandhaltung mit Schwerpunkt HydraulikVertriebs- und/oder Service-Erfahrung in B2B erklärungsbedürftigen Dienstleistungen und der Betreuung von IndustrieprojektenAnalytische und kommunikative FähigkeitenSehr gute DeutschkenntnisseGute Anwenderkenntnisse von Office Programmen und CRM-SystemenEigenmotivation, proaktive und selbstständige ArbeitsweiseHands-on-Mentalität im Tages- und VertriebsgeschehenHohe Identifikation und Begeisterungsfähigkeit für die UnternehmenszieleHohe Reisebereitschaft für ganz Deutschland und ÖsterreichUnser Angebot:Wir bieten ein attraktives Vergütungspaket inkl. Urlaubsgeld und Zusatzzahlungen sowie einen Firmenwagen, auch zur privaten NutzungHomeoffice-Ausstattung inklusive Firmenhandy28 Tage Urlaub und unabhängiges, ortsflexibles ArbeitenDie Möglichkeit zum Bezug einer betrieblichen Altersvorsorge oder vermögenswirksamen LeistungenEigenverantwortliche Vertriebsarbeit mit abwechslungsreichen Aufgaben in einem stetig wachsenden Geschäftsmodell und UmfeldUmfangreiche Einarbeitung in unsere Serviceleistungen und unser Franchise-Netzwerk sowie betriebliche WeiterbildungenWir freuen uns auf Ihre Bewerbung!Hinweis: Die Verwendung der männlichen Form dient lediglich der besseren Lesbarkeit und schließt ausdrücklich alle Geschlechter ein. Standort PIRTEK Deutschland GmbH, Düsseldorf
Sales Manager Germany (Networking/Power Solutions)
Expert Executive Recruiters (EER Global), Düsseldorf
Sales Manager GermanyOur client is a global industry leader in the design and manufacture of power conversion as well as networking solutions for the defense and aerospace markets and they work closely with the industry’s leading OEMs, integrators, and subsystem developers. Their products include DC/DC converters, AC/DC inverters, solid state power distribution, generator control, VPX, and rugged battery backup solutions, switches, routers, USB hubs and media converters..They are now seeking an energetic and experienced Sales professional to help manage sales activities and customer support. As member of the international Sales Team, you will be reporting to the European Sales Director, working closely with outside sales, production operations, business development, business units, and quality assurance departments.Job Description:Conduct market research to identify potential clients and understand industry trendsIdentify and target potential clients through cold calling, networking, and online platformsDevelop and implement strategies for lead generation to build a pipeline of potential clientsConduct needs assessments to understand client requirements and tailor solutionsCreate compelling and customized proposals outlining product or service offerings, pricing structures, and termsNegotiate terms and conditions with potential clients to reach mutually beneficial agreementsBuild and maintain strong, long-lasting relationships with clients to foster repeat businessWork closely with internal teams, such as marketing and product development, to align strategies and ensure effective communicationDeliver persuasive presentations to showcase the value proposition of products or servicesDevelop accurate sales forecasts and set performance goals accordinglyTrack and manage the sales pipeline, ensuring timely follow-ups and progress updatesStay informed about competitors' products, pricing, and strategies to position our offerings effectively in the marketGenerate regular reports on sales performance, key metrics, and market trends for management review and strategic decision-makingSkills & Requirements:· Minimum of 5 years experience in sales (70% hunting/30% farmer)Preferred background in power electronics/networking productsMust have a background in the defense or aerospace industriesPrevious experience selling to OEMsHigh degree of integrity, professionalism and interpersonal skillsDetail-oriented with the ability to work in a multinational, multi-cultural environmentDeveloped & demonstrated teamwork and collaboration skillsExperience with Salesforce CRM preferredFlexible, adaptable, able to work in a fast-paced, dynamic, changing environmentAbility to work under pressure to tight deadlinesPeople skills, eloquent and persistentNative German speaker with fluency in English (Technical, commercial and negotiations)Willingness to travel within region/country (50-70% of the time) Standort Expert Executive Recruiters (EER Global), Düsseldorf
Strategic Account Manager (IC) - German speaking
Freshworks, Düsseldorf
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job location - GermanyJob DescriptionThis is an Individual Contributor (IC) role. As a Strategic Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the DACH region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented. You will be tasked with increasing spending on existing product lines as well as cross-selling additional products. You will be partly targeted on churn while also managing the whole renewal and uptick process.Role and ResponsibilitiesDrive sales in a defined set of paying accounts to meet or exceed revenue targets in the DACH Market.Develop and execute a strategic plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accountsManage numerous accounts concurrently and strategicallyManage the renewal process end-to-endWork alongside the CSM organization to reduce churn in your book of businessProvide regular reporting of pipeline and forecastingCreate and articulate compelling value conversations with C-Level stakeholders and also work in alignment with inside stakeholders, namely AEs, Customer Success, Implementations, Billing, Support, deals teams etcAnalyze sales/metrics data from your accounts to help evolve your strategyAssist customers in identifying industry-relevant use cases and educate customers to make a strong business impactDevelop long-term strategic relationships with key accounts to maintain best-in-class service and customer satisfactionKeep abreast of competition, competitive issues and productsParticipate in team-building and company-growth activities, including strategy setting, sales training, marketing efforts and customer careTravel to customer locations in support of sales efforts as and when requiredQualifications8+ years of experience in direct/field sales with SaaS solutions (B2B environment)Sales experience with CX, CRM or ITSM products is a strong advantageFluent in German (business level)Experience in identifying, developing, negotiating, and closing large-scale technology dealsExperience in presenting a technology suite of products within an existing portfolio of accountsExperience in proactively growing customer relationships while being curious to understand client’s businessPrior experience in an environment where they managed a book of business in technology sales, which included large growth in net new opportunitiesConsult and translate customer business and technology needs into technology solutionsProven track record of consistent territory growth and quota achievementUnderstanding of Customer Experience/Employee Experience in a world of digital business transformationThese are some benefits you can expect from us in return25 days annual Paid-Time-Off (PTO) + additional 5 days off for the 1st 5 years of serviceLife & Long-Term Disability insuranceLearning & Reading budget of up to €1.000 per yearFitness budget of up to €30 per monthFree online yoga classes twice a weekSmunch: order delicious home-cooked meals straight to the office on us 2X a weekFully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast optionsWeekly family lunch and quarterly team-building eventsCompany Funded Employee Assistance Program (EAP) for both you and your familyLong Service AwardsDiscounted Tax Support ServicesAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Standort Freshworks, Düsseldorf
Account Manager-Germany-Remote
The IG Group, Düsseldorf
Liebes Netzwerk,wir suchen für einen unserer Kunden einen IT Account Manager aus der Insurance/Banking/Cybersecurity Branche.Wenn Sie interessiert sind, teilen Sie uns bitte so schnell wie möglich Ihren Lebenslauf mit (E-Mail anzeigen) oder verbreiten Sie ihn weiter.Muss*: Für alle Positionen ist mindestens das Sprachniveau C1 erforderlich. Sie sollten einen Wohnsitz in Deutschland haben oder bereit sein, umzuziehen, wenn sie in anderen europäischen Ländern leben.Job Titel- Consultant- IT Account ManagerEinsatzort: Frankfurt/Berlin/Düsseldorf/München/Köln/KarlsruheJobtyp: Vollzeit, RemoteReisewillig-40% *Deutsch Sprache- C1 & plusMüss-Verkauf von ServicesNear- / OffshoreErfahrungen in RFP’s (größere Ausschreibungen)Budgeterfahrungen und in welcher HöheMuss bereits in großen Unternehmen, bzw. Konzernen gearbeitet habenIhre Aufgaben- Führen Sie den Ausbau neuer Geschäftsbereiche und die Erzielung von profitablem Wachstum an, wobei die Kundenzufriedenheit stets im Vordergrund steht.- Nutzung umfassender Kenntnisse der Leistungskennzahlen von Kundenkonten zur Optimierung des Kundenerfolgs in Zusammenarbeit mit dem Senior Management, den Liefer- und Finanzteams des Unternehmens.- Sie treiben KPIs voran, die den Beitrag zum Wachstum des Kundengeschäfts und zur Gesamtleistung des Unternehmens messen.- Sie entwickeln ein tiefes Verständnis für die Branche und das Fachgebiet des Kunden und halten sich über branchenweite Trends und Veränderungen auf dem Laufenden.- Aufbau und Pflege von Netzwerken auf C-Level in Kundenkonten und Gewährleistung einer hervorragenden Kundenzufriedenheit im Namen des Unternehmens.- Beeinflussung der Geschäftsagenda und der Investitionen des Kunden durch regelmäßige Treffen mit Entscheidungsträgern und Einflussnehmern.- Zusammenarbeit mit verschiedenen strategischen Initiativen des Unternehmens innerhalb der Kundenorganisation.- Pflege von Beziehungen auf hoher Ebene und taktischer Art mit internen Stakeholdern, um den Erfolg des Kundenkontos sicherzustellen.- Coaching, Mentoring und Vermittlung von Best Practices zur Entwicklung des Kundenteams.Dies sind die Vorteile, die wir bietenAttraktives Gehalt + Bonifikation30 Tage UrlaubIndividueller Entwicklungsplan inkl. Schulungen, Mentoring und CoachingsGleitzeitFirmenwagen oder JobticketsPrämien für verschiedene Arten von Engagement (z. B. Mitarbeiter-Empfehlungen)Regelmäßige Events wie Come Togethers & Sommer- / Weih­nachts­feiern für alle MitarbeiterInteressiert?Dann freuen wir uns auf deine aussagekräftigen Bewerbungsunterlagen unter Angabe deiner Gehaltsvorstellung und des frühestmöglichen Eintrittstermins, gerne per E-Mail.Beste grüße,Neelima KumariE-Mail anzeigenHRBP, The IG Group, Deutschland Standort The IG Group, Düsseldorf
Technical Account Manager - EMEA
TAG Video Systems, Düsseldorf
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Düsseldorf
Sales Manager
Ampace Technology Limited, Düsseldorf
Job Responsibility:1.Collect and report EU market information, analyze market development strategy,give professional market analysis, and market suggestions for product development, and at the same time deeply understand the company's products andsales strategies, in order to implement and improve them;2.Develop new TOP customers in key markets, maintain and operate various Europeanmarkets chain, and provide perfect service to the clients.3.Assist and lead the project technical team to provide customers with professionalservices;4.Communicate with customers and internal teams to establish a good communication network ;5.Set and achieve the corresponding sales goals, and accept the constant assessment of the superiors.Job Requirement:1.5-10 years of work experience in related fields;2.Overseas work experience and long-term overseas residency plans;3.Fluency in English, other European languages are preferred;4.Business / electrical relevant majors, technical experience and background are preferred;5.Able to adapt to long-term frequent business trips within Europe.6.Home-office7.Contact me if you're interested: +86 15671622268 (Telegram)工作职责:1.搜集掌握新市场信息,分析市场发展,给予专业的市场分析,以及产品开发的市场建议,同时深入了解公司产品以及销售策略并予以实施和改进;2.开发重点市场新客户,经营各个欧洲国家的销售渠道,将各个重点区域的头部客户拿下,并建立良好客户关系;3.协助并带领项目技术团队对客户提供整套专业的服务;4.沟通客户以及内部团队,建立良好沟通的桥梁;5.订立并实现相应的销售目标,并接受上级领导的时时考核。职位要求:1.5-10年相关领域工作经验;2.有海外工作经验,有长期海外常驻的计划;3.英语流利,其他欧洲语种优先;4.商科类专业,有技术经验和背景优先;5.能够适应长期频繁的欧洲境内出差。 Standort Ampace Technology Limited, Düsseldorf
Boutique Manager (M/W/D)
JODA HEADHUNTING, DÜSSELDORF, Nordrhein-Westfalen
Your mission:Actively participate to the development of the organization, through the excellent management of the store and the achievement of the sales objectives, driving and supporting the sales team as a coach as well as delivering exceptional service to the client Business Management:Manage the boutique in order to achieve sales objectives and store and service KPI’s, ensuring to spend most of the time on the shop floor with sales team and clientsConcur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementation Client Management:Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunitiesActively participate and involve sales teams in social eventsConstantly nurture relationships with clients, in store and outside the store implementing client database activities, as per marketing guidelinesAddress client concerns/disputes/complains assuring that the client satisfaction is restored Team Management:Constantly coach the sales team on how to deliver an unique and memorable shopping experience (customer focus, storytelling, extraordinaryservice, selling skills and attitude), observing the sales floor and providing feedback accordinglyConstantly develop the team by observing them on the sales floor and providing feedback either on the spot and in structured one to one meetingsPartner with Sales Trainers in training definition, implementation plans and follow up.Ensure the participation of the store team to training sessions in order to develop and strengthen their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security…). Master of the House:Be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising, respect of excellent uniforms and grooming standards, and supervise after sales service requests providing excellent pre and post service to the customerBe responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI’s, and proposing corrective actionsGuarantee the correct application of company norms and procedures (discount etc..).Sponsor the development of a frictionless Client experience through the different touch points, leveraging on the adoption of new digital tools and ProcessesSponsor the full store engagement on new omnichannel initiatives and amplify the change of mindset in store, driving the change  Market Knowledge:Related to your location, guarantee profound knowledge on brand locations, events and marketing activitiesEnsure a strong knowledge of the relevant markets: competitions, events, product and pricing Technical Skills:Knowledge of store procedures and processesKnowledge of digital processesKnowledge of the Luxury businessKnowledge of competitionVery good skills in English and German Soft Skills:Driving and leading by exampleBusiness acumenProactivity & EngagementClient satisfactionBeing coachDelivering excellenceManagerial EffectivenessIntegrity and TrustCuriosity and Change Driver  
39 Vertriebler / Sales Promoter für “MUST HAVE” Produkt!!!
, Düsseldorf
Mach 2024 zu deinem Jahr mit langfristiger Perspektive und überdurchschnittlichen Cashflow! (39 Vertriebler/innen & Salespromoter/innen gesucht)Wir sind für unseren Partner weiterhin auf der Suche nach Vertriebler (innen) und Sales Promotoren, die es lieben auf Menschen zuzugehen und dafür zu sorgen, dass es anderen Menschen besser geht, weil sie durch uns mehr Geld von ihrem Arbeitgeber erhalten.Damit lässt sich gutes Geld verdienen?Absolut richtig!Und das auch noch langfristig, da es noch ordentlich Luft nach oben gibt.Es gibt sogar richtig gute Aufstiegschancen.Beschreibung:Wir sind deutschlandweit mit einem “MUST HAVE” Produkt unterwegs und informieren die Angestellten im Einzelhandel sowie Großhandel über neue Tarife der Vermögenswirksamen Leistungen, die jedem Angestellten mit Tarifvertrag gesetzlich zustehen. Darüber hinaus wird es vom Staat auch noch gefördert.Das bedeutet mehr Geld für die Mitarbeiter, mit denen sie sich dann selbst einen Wunsch erfüllen können. Hier entsteht eine absolute Win-Win Situation und so macht das wirklich Spaß ;)Das Ganze ist für dich völlig flexibel gestaltet. Du kannst dir deine Zeiten selbst einteilen und in Voll- oder Teilzeit arbeiten und das ganz bei dir in der Nähe machen oder du besuchst mal wieder deine Freunde, die weiter weg wohnen und arbeitest dann einfach dort vor Ort.Vorab wirst du selbstverständlich von uns eingearbeitet und wir stehen dir bei allen Fragen und Herausforderungen an deiner Seite. Man muss hier kein großer Vertriebsexperte sein, da nach einem stumpfen kurzen Leitfaden alles gesagt ist und die Entscheidung der Kunden nicht schwer fällt.Mehr Geld will jeder haben!Das verdienen unsere Mitarbeiter im Durchschnitt:3.000€ - 9.000€ (Mwst. frei) Es gibt keine Deckelungen von Provisionen.Teamaufbau (Mitverdienst) möglich!!!Wenn du das Helfen durch Verkaufen liebst, dann bist du hier auch genau richtig!Gewünscht ist eine langfristige Zusammenarbeit mit allen, die demnächst dazu kommen und das Team unterstützen werden.Bringst du diese Kriterien mit?Du hast mind. 1/2 Jahr Erfahrung im Sales / Vertrieb.Du besitzt einen Fürherschein und PKW?Du bist in der Lage, selbstständig zu arbeiten.Du hast einen Gewerbeschein.Du liebst das Kommunizieren.Du hast eine positive Grundeinstellung.Du bist es gewohnt, auf Provision zu arbeiten.Du suchst einen langfristigen Job mit Aufstiegschancen.Genau das klingt nach dir?Klasse, dann freuen wir uns auch auf deine Bewerbung.Vertragsart Selbstständig / Freelancer / GewerbescheinVergütung 300 € pro TagEine Stellenanzeige von promotionbasis.de#pbbasic
Office Manager (m/w/d) für Düsseldorf
, Düsseldorf
+++ DIREKTVERMITTLUNG in Festanstellung (keine Zeitarbeit) / Vermittlungsgutscheine (AVGS) werden akzeptiert +++ Bei Fragen einfach unverbindlich anrufen: 03048479484 oder einen Rückruf vereinbaren: https://radas.de/Ihre Aufgaben:Organisation von BüroTerminkoordination, Reisebuchungen und -abrechnungenErstellung von Präsentationen und AngebotenControlling der PlanungssoftwareAnsprechpartner für interne und externe Dienstleister und GästeIhr Profil:Eine abgeschlossene Berufsausbildung, vorzugsweise im kaufmännischen BereichBerufserfahrung im genannten AufgabengebietSicheres Beherrschen der MS-Office-ProgrammeGutes Deutsch in Wort und SchriftBelastbarkeit, Flexibilität und Teamfähigkeit, unternehmerisches DenkenStressfestigkeit, sicheres Auftreten sowie ausgeprägte SozialkompetenzVerantwortungsbewusstseinWeitere Infos:Branche des Arbeitgebers: Erbringung von anderen wirtschaftlichen Dienstleistungen für Unternehmen und Privatpersonen a. n. g.Beginn der Tätigkeit: ab sofort (nach Vereinbarung)Arbeitszeit: VollzeitBefristung: Unbefristete BeschäftigungEinsatzorte: 40211 DüsseldorfVergütung: nach VereinbarungInteresse an dem Job?Online-Bewerbung: https://radas.de/de/jobsdb/job/174336/Office-Manager-m-w-d-fuer-Duesseldorf.htmloder alternativ per Mail-Bewerbung an: [email protected] Fragen zur Bewerbung erreichen Sie uns telefonisch unter: 03048479484Interne Referenznummer: 12254-1-174336-S (bitte bei Bewerbung angeben)Eine Stellenanzeige von RADAS Jobbörse & Personalvermittlung GmbH
SALES PROMOTION FÜR STARKE MARKEN DEUTSCHLANDWEIT
, Düsseldorf
Du möchtest an spannenden Projekten für erstklassige Marken arbeiten? Dann bist du bei uns genau richtig!Du suchst einen abwechslungsreichen Job und bist offen sowie kommunikativ?Als Sales Promoter:in erhältst du ein attraktives Fixgehalt sowie eine erfolgsabhängige Provision.Bewirb dich jetzt für deine Teilzeitbeschäftigung an zwei Tagen pro Woche, egal ob du Neuling, Quereinsteiger oder Profi bist - wir freuen uns auf deine Bewerbung!\\# Fitness begeistert für GARMIN\\# Technik begeistert für SEB\\# Tee begeistert für AVOURY\\# Medien begeistert für TPV\\# Kaffee begeistert für WMFErfolg im Fokus – Deine Mission:\\# Du präsentierst und verkaufst mit Begeisterung die gesamte Produktpalette\\# Du machst das Einkaufen zu einem Erlebnis\\# Du bist für die Pflege und Warenpräsentation Deines POS verantwortlich\\# Du berichtest Deine Verkaufserfolge über das SONIC Reporting ToolMarken im Herzen - Dein Profil:\\# Du sprichst offen, freundlich und aktiv Kunden an\\# Du hilfst den Kunden die richtigen Produkte für ihre Bedürfnisse zu finden\\# Du hast schon erste Erfahrungen in der Promotion (gesammelt)\\# Du bist durchsetzungsstark, zuverlässig und bringst ein hohes Maß an Selbstständigkeit mitDauerhaft im Angebot – Deine Vorteile:\\# Teilzeitfestanstellung\\# Fixgehalt & Provision\\# Sicherheit: Feste Einsatztage\\# Ein perfekter Einstieg: mithilfe eines intensiven ProdukttrainingsDu möchtest direkt bei uns durchstarten? Dann freuen wir uns auf Deine Bewerbung!Vertragsart TeilzeitMinijob / 538 Euro JobKurzfristige BeschäftigungEine Stellenanzeige von promotionbasis.de#pbbasic