Überblick über die Statistik des Gehaltsniveaus für "Technical Product Manager in Düsseldorf"

Über das UnternehmenUnsere Mission: Wir digitalisieren die Kommunikation und Kollaboration in Unternehmen, wodurch wir sie fit fürs digitale Zeitalter machen. In diesem Zusammenhang realisieren wir mitreißende Lösungen, die langfristig die Arbeitswelt der Mitarbeiter verbessern.Was bieten wir dir? Eine angenehme Startup-Atmosphäre gepaart mit einer modernen Unternehmenskultur Den Freiraum für eigene Ideen und großen Gestaltungsspielraum Verantwortungsvolle Aufgaben und viel Eigenverantwortung Bekannte Kunden und eine steile Lernkurve Kurze Wege und schnelle Entscheidungen Flexible Arbeitszeiten und gelegentlich Homeoffice Eine Nintendo Switch und kostenlose LeihfahrräderWas erwartet dich? Du beantwortest alle eingehenden Supportanfragen (z. B. Telefon) und verantwortest die technische und konzeptionelle Beratung unserer Kund:innen Du kümmerst dich um die Informationsverteilung nach einem Software-Update Du nimmst Regeltermine zur Intranet-Akzeptanzsteigerung mit unseren Kund:innen wahr Du erstellst Schulungsmaterialien (z. B. Handbücher) und führst Schulungen unserer Intranet-Webapplikationen durch Du übernimmst Produktpräsentationen für unsere Kund:innenWas solltest du mitbringen? Du verfügst über eine Ausbildung, Studium oder vergleichbares und konntest bereits erste Berufserfahrung im B2B-Kundenservice (1st- oder 2nd-Level-Support) sammeln Du hast eine hohe IT-Affinität und Berufserfahrung mit B2B-Software Du hast gute Kenntnisse im Umgang mit Webapplikationen und Microsoft 365 (z.B. Teams) und bringst erste Erfahrung in der Nutzung von Ticketsystemen (z. B. Hubspot, Zendesk) mit Du zeichnest dich durch serviceorientiertes sowie souveränes Auftreten und Verantwortungsbereitschaft aus Du hast sehr gute Kommu­nikations- und Präsen­tations­fähig­keiten Du begeisterst dich für Social Intranets und Mitarbeiter-AppsUnser Jobangebot Junior Customer Service Manager - B2B (m/w/d)klingt vielversprechend?Bei unserem Partner Workwise ist eine Bewerbung für diesen Job in nur wenigen Minuten und ohne Anschreiben möglich. Anschließend kann der Status der Bewerbung live verfolgt werden. Wir freuen wir uns auf eine Bewerbung über Workwise. Standort Kronsteg GmbH, Düsseldorf

EINSTELLUNG PraktikumBEGINN ab sofortDAUER 4 bis 6 MonateGESELLSCHAFT IB Company KGANSPRECHPARTNER Lisa SchaalSTANDORT Zentrale DüsseldorfWir sind Zahlenjongleure und Trendsetter, Zukunftsgestalter und Wertebewahrer, Konzeptentwickler und Ärmelhochkrempler, Leistungsträger und Teamplayer & so viel mehr. Werde Teil unserer Unternehmensgruppe und starte deine Karriere bei der International Brands Company KG, einer Tochtergesellschaft der Peek & Cloppenburg KG mit Sitz in Düsseldorf. Unsere Tochtergesellschaft verantwortet die kreative und technische Produktentwicklung, die Produktbeschaffung sowie die Vermarktung zahlreicher Modemarken.Die Verkaufsstandorte der Peek & Cloppenburg KG, Düsseldorf findest du unter peek-cloppenburg.de/de/stores.WAS DICH ERWARTETUnterstützung des Teams bei der Koordination der technischen Produktentwicklung im Rahmen der KollektionserstellungEnge Zusammenarbeit mit den Bereichen Creative Design, Sourcing Buying, Einkauf und unseren LieferantenUnterstützende Funktion bei der Sicherstellung von PassformenOrganisation und Auswertung von Musterteilen und AnprobenTeilnahme an Meetings mit dem Sourcing Buying und den KreativteamsBeurteilung von Mustern inklusive schriftlicher Kommentierung im Product Daten Management (PDM)Foto- und Skizzenbearbeitung im Adobe Illustrator in Rücksprache mit dem zuständigen Technical EngineerWAS DU MITBRINGSTBachelor-/Masterstudium im Bereich Textil- und Bekleidungstechnik, Modedesign oder in einem vergleichbaren Studiengang, bzw. Studierende, die sich in einem Gap Year befindenIdealerweise erste praktische Erfahrungen im technischen Design, Produktmanagement, BekleidungstechnikAnalytisches Denkvermögen und eine ausgeprägte TeamorientierungEin hohes Maß an Kommunikationsvermögen sowie eine ausgeprägte Affinität zu Mode und zum ProduktSicherer Umgang mit MS-Office, Illustrator und CorelDrawFließende Englischkenntnisse in Wort und SchriftWAS WIR BIETENDynamisches Arbeitsumfeld geprägt von Teamorientierung und EigenverantwortungIndividuelle EntwicklungsmöglichkeitenAttraktiver Arbeitsplatz in sehr guter LagePersonalrabattKultur-, Sport- und GesundheitsangeboteWahl zwischen einer 4- oder 5-Tage WocheMEHR INFOS karriere.peek-cloppenburg.de Über das Unternehmen Maike Daniel Praktikantin Mein Tipp für zukünftige Bewerber:innen ist eine sorgfältige Vorbereitung. Die P&C Karriereseite hat mir dabei sehr weitergeholfen! Mitarbeiter:in Peek & Cloppenburg ... Neriman Tolksdorf Associate Managerin HR Headquarters Bei uns sind Praktikant:innen vollwertige Teammitglieder. Deshalb sind uns neben den ausgeschriebenen Qualifikationen besonders Teamfähigkeit, Inte... Arbeitgeber Peek & Cloppenburg ... Mehr Infos zum Unternehmen Standort Peek & Cloppenburg B.V. & Co. KG, Düsseldorf, 40212 Düsseldorf (40212), Deutschland

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.Senior Regional Sales Manager - DACH RegionYou will be an integral part of the Sales Organization’s ability to compete in existing and emerging markets in Homeland Security business (Police, Defense / Military, Intelligence Services), supporting our customer’s technical and commercial needs. You will be responsible for product demonstrations, tender proposal/quote writing and 1st line product support.Regional business development focus:Based from the Germany EXFO office or home office as appropriate to the candidate, you will be responsible for the DACH/EMEA region and the execution of business development strategies for the Homeland Security Business Division.What will you do• Manage Homeland Security customer activities for DACH/EMEA markets.• Have a strong technical background and a sense of responsibility for delivering or exceeding targets.• Establish the business development strategy and objectives for products, identify customers, channels and key market segments to penetrate, and draw up business and strategic action plans.• Maintain close technical relationship with Product Management and R&D team to ensure our client’s needs are well known and understood, also to better direct future product development.• Ability to write Tenders in German Language.Must have:• Extensive experience within Homeland Security industry in the German market• Strong written and verbal communications skills in German and English.• Strong technical/commercial background, particularly in Government (Police, Defense / Military, Intelligence Services) applications.• Existing customer networks and knowledge of the governmental security domain market.• Cellular telecommunications technical experience.• Computer proficiency.• Experience in database management (CRM) as used in sales activities.• The ability to obtain and hold German Security Clearance.Required aptitudes:• Extremely customer oriented.• Outstanding organizational skills.• Enthusiastic and self-motivated.• Self-starter, able to interact with people at all levels and the ability to work unsupervised.• Autonomous, well organized, and results oriented.• Possess leadership qualities and exceptional interpersonal and communication skills.• Ability to work in a multi-cultural environment.• Willingness to travel > 50% of time, also internationally.• Willingness to work remotely at inconvenient hours.• Pro-active and entrepreneurial skill set.Education: University degree in Engineering, Computer Science or Telecommunications.Pertinent experience: At least 10 years’ experience in direct and indirect Government security equipment or cellular telecommunications solutions.Languages: Fluent in German and English language. Additional are an advantage.You will also be required to perform any other task related to this position.EXFO is an equal opportunity employer.Thanks for your interest in EXFO Standort EXFO, Düsseldorf

Senior Key Account Manger - North GermanyThe Senior Key Account Manager is responsible to drive sales growth in their respective territory by servicing existing Customers/Implanting Centers and initiating new Implanting Centers based on the strategic needs of the territory. The Sr. KAM will provide in-depth field support to customers during the market’s uptake phase by ensuring Implanting Center staff are fully trained and Implanting Centers are set up for success including all product logistics and approvals.In addition, the Sr. KAM will need to drive the referral network around each Implanting Center ensuring a continuous flow of new patients into the Implanting Centers. The patient funnel and reimbursement efforts will fundamental to the success of the territory. The Sr. KAM must have a hands-on approach, a strong customer-oriented personality, solid process management skills, possess strong communication skills as interactions will be with patients, patient groups, doctors, rehab specialists, and hospital staff. Key Responsibilities:Drive sales growth of the company Responsible for the in-depth site management of existing Implanting Centers (assure the numbers of implants according with the forecast)Initiate and develop new Implanting CentersProvide the initial training and Site Evaluation for all the centers Establish Referral Networks (Push & Pull strategies) that will funnel patients into Implanting CentersDevelop strategic partnerships with key opinion leaders and advocates to help in the promotion of the device through social mediaSupport and collaborate with the market access department for secure revenue in reimbursed centers.Assist and support the surgeon in the OR for the first implantations Ensure training is provided by Patient Pathway trainers to personnel of the Implanting Centers (e.g., visual rehab personnel, nurses, ODs, etc.)Help identify patients for testimonials to be used in various marketing initiativesPoint of contact for challenging clinical cases. Provide technical input into the management of these casesCollaborate with marketing department and support it in organizing and participate in mainly local trade shows, congresses, team meetingsRequired Education and Experience: University degree (fields of Business and/or Science preferred)At least 10+ years of experience in a medically related setting, preferably in ophthalmologyKnowledge of diagnostic tests in ophthalmologyRequired Knowledge, Skills, Abilities: Experience working successfully in a team and managing projectsExperience in surgical support within Operating room preferredStrong ethics and objectivityMust be able to work in a fast-paced, dynamic environment and foster constructive relationships with internal and external customersAbility to work well under pressure, action oriented, ability to quickly translate needs into action, proven ability to take initiative and follow-up independentlyMust possess superior interpersonal and organizational skillsMust be able to communicate effectively and efficiently with external/internal colleagues and patientsAbility to deal with an internationally diverse environmentCompetence in German and English (any other language is a plus)Good computer skills (MS Office applications).Experience in working with patients is a great plusMust be willing to travel up to 30 to 50%. Must be able to travel with short notice. No visa or other travel limitations.Interested?Apply Now! Standort CM Medical Recruitment, Düsseldorf

OUR COMPANYFounded in 1998 United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer and distributor of socks, legwear, sportswear, bodywear, and accessories. As one of the leading resources in the industry, ULAC offers a full range of apparel, from newborn/toddler sizes through teens and adults, thanks to our partnership with Puma and licensing agreements with renowned brands such as Hurley, Skechers, Champion, Van Heusen, Weatherproof, just to name a few.OUR TEAMUnited Legwear & Apparel Co. has assembled a team of experienced professionals with like priorities all working together to make the company the very best in the business. Whether in sales, finance, planning, licensing, or shipping, the goal is always customer satisfaction and superior product.INNOVATION, DESIGN AND MERCHANDISINGOur design and merchandising teams have expertise in identifying emerging trends, fashions, and consumer desires. We also understand the essence of a brand and translate each brand’s DNA while creating apparel and accessories with the most advanced fabrics and yarns and designing items for sport/performance needs and lifestyle. It is the company goal to deliver the best quality goods and the most innovative products within a category.ABOUT USThe company as a whole works at a very fast pace. We thrive in an environment filled with tight deadlines, collaboration and camaraderie. The entire company is very tight knit. While we value sharp minds and professionalism, we like to surround ourselves with people who have a quirky sense of humor, and who understand what it means to be confident yet humble. We know how to get things done and have fun at the same time, and are looking for someone who can do the same.https://www.unitedlegwear.com/Sales Manager - Skechers/HurleyWe are seeking a dynamic and results-driven Sales Manager to join our brand: Skechers & Hurley. The ideal candidate will be passionate about the footwear accessories, possess a high level of energy, and embody a fun and powerful persona.Reporting to our Head of Sales in Germany with a dotted line to our Chief Commercial Officer (CCO) in the UK. As the Sales Manager for the Skechers & Hurley brand, you'll be responsible for managing account relationships, supporting European sales, overseeing the order process, and analyzing sell-through results to optimize in-season sales. The first key accounts will focus on Skechers Socks & Underwear in Germany & Austria, the role will continue growing with more brands such as Hurley but not limited to. More categories can be expected such as Apparel for Men/Kids/Women, as well, as territories.This is an exciting opportunity you'll be the first brand ambassador for Skechers & Hurley in Germany Essential Functions (Including but not limited to):Manage account relationships for accessories, ensuring satisfaction and growth.Support the Commercial Director for mainland European Sales.Handle diary management, market preparation, and conduct showroom sales in Dusseldorf and across various European locations.Oversee the entire order process, from initiation to processing, checking, and confirming the final order book.Analyze, record, and act on sell-through results, optimizing in-season sales and overall performance.Collaborate closely with internal support teams to provide optimum service and ensure smooth communication with retailers.Qualifications/Requirements:Experience: 3-5 years in fashion wholesale, demonstrating a passion for sales and relationship building.Driver’s license: You are in possession of a valid driver’s license and are willing to travelMarket Expertise: Proven experience in the European market with a track record of generating sales and building lasting relationships.Communication Skills: Excellent written and verbal communication skills in both German and English.Analytical Prowess: Analytical skills – you use numbers to make data-driven decisions with your clientsInitiative and Drive: Proactive problem-solving skills, ability to use own initiative, and a self-driven attitude.Bonus Points: You have a strong network in fashion wholesale in GermanyWorkplace Type: Hybrid *United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in Germany. However, we do not currently sponsor visas. Standort United Legwear & Apparel Co., Düsseldorf

Polyethylene/Polypropylene Compounding Recycling, Circularity and SustainabilityRemote position: option for person to be based in Germany, Hungary, Italy, Austria, Czech Republic, Poland, Slovakia, Slovenia, Serbia or RomaniaJob ref: CST /59450Salary/Benefits: Attractive based on experienceThe Company:Our client is an integrated, international oil and gas company. It is active in over 30 countries with a dynamic international workforce of 25,000 people and a track record of more than 80 years in the industry. They are committed to doing business responsibly and sustainably, supporting communities and striving to meet the best possible health, safety and security standards wherever it operates. A key part of this strategy is further expanding its polymer compounding business with a strong commitment to recycling technologies.Purpose of Role:The Group DS Circular Chemicals Recycling Marketing Manager is responsible for P&L of polyolefin recycling business as well as related market development programs, in order to create new, profitable and growing sustainable chemical portfolio and support sustainability goals of the Downstream division.It defines and supervises the execution of the business plan for polyolefin recycling in line with the strategic directions for Downstream circular chemicals. Leads the Recycling business team to reach the strategic targets.Responsibilities:Define the business plan, oversee the business opportunities (new product development, testing, customer trials, negotiation).Set marketing strategy for polyolefin recycling business line, define priorities for targeted applications, pricing strategies and Value Propositions. Leads value focused market development, provides direction and toolset to the sales team, directs sales pipeline priorities.Drives products' awareness at potential customers, industry influencers, builds industry network and develops best practices.Identifies profitability drivers and proposes actions and mid- and long term strategies to address it. Responsible for screening the ‘market and make’ proposals for inorganic targets.Accountable for market part of business cases to support the Organic & Inorganic Investments and actively involved in due diligence to enable growth of the recycling business line.Direct and support Recycling Sales Head at Chemical Business Unit to build, manage and develop customer base (strategic pipeline) in order to ensure smooth and fast market entry and to reach targeted market shares in line with strategic plans.Runs Market Intelligence on product applications and European regulations related to the product applications. Integrates market and technical information to suggest new ideas for development steps.Supervise market developers. Collaborate closely with other DS and MOL Group departments, especially with Chemical Business Unit and Circular Economy Services as well as with External Partners to enable growth of the business line.Manages his/her business team with ownership, ensures sustainable solutions and customer focused operation. Responsible for the development and succession of his/her subordinates.Responsible for ensuring and controlling of compliance with the related legal and company rules - with special regard to the general regulations defining company operation: Code of Ethics and Business Conduct, rules of Conflict of Interest, HSE and Data Protection.The Person:MSc degree in Economics/ Business Management/ Engineering8-10 years relevant professional experience working within plastic/polymer/packaging industry. Additional knowledge of recycling is an advantageKnowledge of polymers (product and process)Proven working experience in international environmentKnowledge of sales process and pipeline managementValue selling skills and active listeningFluent in EnglishProfessional competencies:Customer FocusTeam leadershipBusiness AcumenMarketplace insightCommunicationRisk AssessmentDecision MakingFor reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders.For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application.To apply please contact Conrad TaylorE-Mail anzeigenWhy select Listgrove?Established in 1975Recruited in 68 countriesRecognised International brandGlobal network of Clients and candidatesJoin over 80,000 professionals from the plastics, packaging, petrochemicals, chemicals, energy and recycling sectors by following us on LinkedIn. www.linkedin.com/company/listgrove-limitedTHROUGHOUT 2023 & 2024 YOU CAN ALSO MEET WITH LISTGROVE AT THE FOLLOWING EXHIBITIONS:PLAST 2023 Milan Italy, Kunststoffenbeurs's-Hertogenbosch The Netherlands,Interplas Birmingham UK, NPE Orlando USARecruiting business leaders and functional specialists with the skills and knowledge to deliver a sustainable future.Performance through PeoplePlease visit www.listgrove.com for more information on our services, global success and testimonials.Listgrove Limited Registered in England No: 01197713 Standort Listgrove Ltd, Düsseldorf

Sales Manager GermanyOur client is a global industry leader in the design and manufacture of power conversion as well as networking solutions for the defense and aerospace markets and they work closely with the industry’s leading OEMs, integrators, and subsystem developers. Their products include DC/DC converters, AC/DC inverters, solid state power distribution, generator control, VPX, and rugged battery backup solutions, switches, routers, USB hubs and media converters..They are now seeking an energetic and experienced Sales professional to help manage sales activities and customer support. As member of the international Sales Team, you will be reporting to the European Sales Director, working closely with outside sales, production operations, business development, business units, and quality assurance departments.Job Description:Conduct market research to identify potential clients and understand industry trendsIdentify and target potential clients through cold calling, networking, and online platformsDevelop and implement strategies for lead generation to build a pipeline of potential clientsConduct needs assessments to understand client requirements and tailor solutionsCreate compelling and customized proposals outlining product or service offerings, pricing structures, and termsNegotiate terms and conditions with potential clients to reach mutually beneficial agreementsBuild and maintain strong, long-lasting relationships with clients to foster repeat businessWork closely with internal teams, such as marketing and product development, to align strategies and ensure effective communicationDeliver persuasive presentations to showcase the value proposition of products or servicesDevelop accurate sales forecasts and set performance goals accordinglyTrack and manage the sales pipeline, ensuring timely follow-ups and progress updatesStay informed about competitors' products, pricing, and strategies to position our offerings effectively in the marketGenerate regular reports on sales performance, key metrics, and market trends for management review and strategic decision-makingSkills & Requirements:· Minimum of 5 years experience in sales (70% hunting/30% farmer)Preferred background in power electronics/networking productsMust have a background in the defense or aerospace industriesPrevious experience selling to OEMsHigh degree of integrity, professionalism and interpersonal skillsDetail-oriented with the ability to work in a multinational, multi-cultural environmentDeveloped & demonstrated teamwork and collaboration skillsExperience with Salesforce CRM preferredFlexible, adaptable, able to work in a fast-paced, dynamic, changing environmentAbility to work under pressure to tight deadlinesPeople skills, eloquent and persistentNative German speaker with fluency in English (Technical, commercial and negotiations)Willingness to travel within region/country (50-70% of the time) Standort Expert Executive Recruiters (EER Global), Düsseldorf

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job location - GermanyJob DescriptionThis is an Individual Contributor (IC) role. As a Strategic Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the DACH region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented. You will be tasked with increasing spending on existing product lines as well as cross-selling additional products. You will be partly targeted on churn while also managing the whole renewal and uptick process.Role and ResponsibilitiesDrive sales in a defined set of paying accounts to meet or exceed revenue targets in the DACH Market.Develop and execute a strategic plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accountsManage numerous accounts concurrently and strategicallyManage the renewal process end-to-endWork alongside the CSM organization to reduce churn in your book of businessProvide regular reporting of pipeline and forecastingCreate and articulate compelling value conversations with C-Level stakeholders and also work in alignment with inside stakeholders, namely AEs, Customer Success, Implementations, Billing, Support, deals teams etcAnalyze sales/metrics data from your accounts to help evolve your strategyAssist customers in identifying industry-relevant use cases and educate customers to make a strong business impactDevelop long-term strategic relationships with key accounts to maintain best-in-class service and customer satisfactionKeep abreast of competition, competitive issues and productsParticipate in team-building and company-growth activities, including strategy setting, sales training, marketing efforts and customer careTravel to customer locations in support of sales efforts as and when requiredQualifications8+ years of experience in direct/field sales with SaaS solutions (B2B environment)Sales experience with CX, CRM or ITSM products is a strong advantageFluent in German (business level)Experience in identifying, developing, negotiating, and closing large-scale technology dealsExperience in presenting a technology suite of products within an existing portfolio of accountsExperience in proactively growing customer relationships while being curious to understand client’s businessPrior experience in an environment where they managed a book of business in technology sales, which included large growth in net new opportunitiesConsult and translate customer business and technology needs into technology solutionsProven track record of consistent territory growth and quota achievementUnderstanding of Customer Experience/Employee Experience in a world of digital business transformationThese are some benefits you can expect from us in return25 days annual Paid-Time-Off (PTO) + additional 5 days off for the 1st 5 years of serviceLife & Long-Term Disability insuranceLearning & Reading budget of up to €1.000 per yearFitness budget of up to €30 per monthFree online yoga classes twice a weekSmunch: order delicious home-cooked meals straight to the office on us 2X a weekFully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast optionsWeekly family lunch and quarterly team-building eventsCompany Funded Employee Assistance Program (EAP) for both you and your familyLong Service AwardsDiscounted Tax Support ServicesAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Standort Freshworks, Düsseldorf

About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Düsseldorf

Job Responsibility：1.Collect and report EU market information, analyze market development strategy,give professional market analysis, and market suggestions for product development, and at the same time deeply understand the company's products andsales strategies, in order to implement and improve them;2.Develop new TOP customers in key markets, maintain and operate various Europeanmarkets chain, and provide perfect service to the clients.3.Assist and lead the project technical team to provide customers with professionalservices;4.Communicate with customers and internal teams to establish a good communication network ;5.Set and achieve the corresponding sales goals, and accept the constant assessment of the superiors.Job Requirement:1.5-10 years of work experience in related fields;2.Overseas work experience and long-term overseas residency plans;3.Fluency in English, other European languages are preferred;4.Business / electrical relevant majors, technical experience and background are preferred;5.Able to adapt to long-term frequent business trips within Europe.6.Home-office7.Contact me if you're interested: +86 15671622268 (Telegram)工作职责:1.搜集掌握新市场信息，分析市场发展，给予专业的市场分析，以及产品开发的市场建议，同时深入了解公司产品以及销售策略并予以实施和改进；2.开发重点市场新客户，经营各个欧洲国家的销售渠道，将各个重点区域的头部客户拿下，并建立良好客户关系；3.协助并带领项目技术团队对客户提供整套专业的服务；4.沟通客户以及内部团队，建立良好沟通的桥梁；5.订立并实现相应的销售目标，并接受上级领导的时时考核。职位要求：1.5-10年相关领域工作经验；2.有海外工作经验，有长期海外常驻的计划；3.英语流利，其他欧洲语种优先；4.商科类专业，有技术经验和背景优先；5.能够适应长期频繁的欧洲境内出差。 Standort Ampace Technology Limited, Düsseldorf