Service Desk Agent (m/w/d) Ihre Leidenschaft ist der IT-Support und Sie verfügen über eine abgeschlossene Ausbildung oder erste Praxiserfahrung im IT-Umfeld? Dann gehen Sie mit uns den nächsten Schritt!Für unseren Kunden suchen wir zum nächstmöglichen Zeitpunkt Sie für das Aufgabengebiet Service Desk Agent in Stuttgart.AUFGABEN 1st-Level Support am Telefon in der Kunden Helpline bzw. im Servicedesk des Kunden Dokumentation im Ticketsystem Steuerung und Weiterleitung der Tickets Fehleranalyse und Herbeiführung von Erstlösung durch Remote Support Administration in Active DirectoryKENNTNISSE Erfahrung im Anwender-Support bzw. First Level Support Erfahrung in der Nutzung von Remotetools und Tickettools Sehr gute Kenntnisse der Microsoft Betriebssysteme Sehr gute Deutschkenntnisse in Wort und SchriftGEBOTEN WIRD Tarifgebundener Vertrag (iGZ/DGB) Festes Monatsgehalt inklusive übertarifliche Bezahlung Projektzulage ab dem ersten Einsatztag Urlaubs- und Weihnachtsgeld nach iGZ Einarbeitung und Weiterbildungen durch Kundenunternehmen Erfahrungen sammeln und Erhöhung des eigenen Marktwerts" Sprungbrett" zur Direkteinstellung beim Kunden Der Einstieg erfolgt im Rahmen der ArbeitnehmerüberlassungWir freuen uns auf Ihre Bewerbung!Bitte senden Sie uns Ihren Lebenslauf - reicht aus - über das Jobportal[link]https://k22393.coveto.de/public/bewerbung/?form=12[/link]Quelle: ONLINE Stellenmarkt - www.online-stellenmarkt.net

Pre-Sales Engineer

Markem-Imaje, Stuttgart

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. The Role Our Pre-Sales Engineer designs and configures in close collaboration with our sales team solutions, based on customer specific requirements and agreed specifications, performs testing of the configured solution, creates solution technical documentation and stores in internal shared drives. The Pre-Sales Engineer supports the Solution Delivery Engineers during installations until completion of the customer agreed configured solution. What you will do: Design based on customer feedback and requirements ideal application solutions based on our product portfolioUtilize Standard Solution Packages as the starting point for configuration or project engineering work on all customer projectsManage the demand process for special items (non MI standard parts) with local suppliersProvide a competitive price calculation based on solution requirements Responsible for performing in house verification of the configured solutionsBuild the Detailed Design Specification documentation required based on project deliverablesSupport installation of the configured solution for after customer validationCreation and delivery of the hand off package for Service Delivery TeamSupport escalated installation, FAT and SAT issues Install CoLOS solutions at customer sites or remotelyAct as Project Manager, being the customers´ main point of contact, as well as internal point of contact from start, roll out and execution. What you need to have: Engineering background including PC and PLC based systemsKnowledge in Vision (product inspection) would be a plusComputer Skills and aptitude for quickly learning new software tools and computer hardwareKnowledgeable in packaging industry and supply chain automationActs in a professional manner and enhances customer satisfaction.Excellent verbal and written communication skills at all levels for the organizationAbility to work in a multi-tasked environmentDirect customer interface experience preferredDocumentation skills is a MUSTBachelor or comparable degree in Engineering (Electrical, Software, Computer, or Automation)Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industriesProven track record of fault finding and problem solving.Project Management skillsMS SQL Databases and ODBCCommunication with PLC systems and OPCTCP/IP - Experience with IP Addressing and SubnettingMS SQL OS/Windows OSSQL ReportsMust be fluent in English, multi-lingual is preferredThe position involves approximately 60% of travel, on average, mostly domestic travel. This involves traveling to customer sites, possibly involving air travel. You’ll only be the right candidate if you are aligned to our values and culture: Collaborative entrepreneurial spirit Winning through customers High ethical standards, openness and trust Expectations for results Respect and value people #LI-DNI If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you. #-INDEED #SWEWork Arrangement : Hybrid All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alter applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity on an invitation to apply for a job, or for a job offer contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site. This position may be located in : EMEA : Germany : Stuttgart : StuttgartSub Division: Direct Distribution GermanyJob Requisition ID: 54948Job Function : Engineering

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