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Associate Support Consultant
Manhattan Associates, Düsseldorf
Description Part of a multicultural team, your role is to guarantee client satisfaction and ensure the well-functioning of our solutions. You will have opportunity to work for clients from various industries including retail distribution, luxury, industrial, eCommerce, automotive, pharmaceutical, etc. This is the perfect role for you to build solid functional and technical foundation before taking a next step challenge in our organization. This role will analyse and resolve functional issues that arise post implementation in connection with supply chain software solutions. In addition, this role will work with analysts to provide issue resolution utilizing supply chain technologies and perform testing of client specific enhancements in a timely manner. The primary activities of the position include client communication, testing, issues resolution, and post implementation support. To achieve all of these, you will be trained and accompanied by our Support team in the Netherlands Here are a few things that we see as critical for someone to be successful in this role: Strong analytical and problem-solving skills Excellent communication skills together with the ability to work effectively as part of a team You will be incredibly detail-oriented and customer focused, you are a get things done person and want to be measured by your output rather than your input Bachelor’s degree in logistics, engineering, computer science, mathematics or equivalent through business experience Fluent (spoken and written) in English & German, another European language would be a plus. The flexibility to work at customer locations up to 20%, sometimes for prolonged engagements within the EMEA region. What’s in for you? Manhattan Associates supplies the vital links between processes, information and people that allow our customers to stay one step ahead of their competition. In short, we’re in the business of change. What’s not changing is the way we run our business and how we treat our employees. At Manhattan Associates, we believe: Support, encouragement and opportunity should be expected. Talent, leadership, innovative thinking and hard work is recognised and rewarded. An inclusive environment that leverages unique backgrounds, experience and perspectives makes us better. Collaboration can overcome any challenge. Where you take your career, and how you grow, is truly up to you. We’ll support you in your career progression. To apply: We really want to hear from you, even if it’s just to ask some questions about this job or have a chat. Connect with our EMEA Recruiter, Keith Mccartney on LinkedIn, or click Apply! #LI-KM1 Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted. Standort Manhattan Associates, Düsseldorf
Junior Customer Service Manager - B2B (m/w/d)
Kronsteg GmbH, Düsseldorf
Über das UnternehmenUnsere Mission: Wir digitalisieren die Kommunikation und Kollaboration in Unternehmen, wodurch wir sie fit fürs digitale Zeitalter machen. In diesem Zusammenhang realisieren wir mitreißende Lösungen, die langfristig die Arbeitswelt der Mitarbeiter verbessern.Was bieten wir dir? Eine angenehme Startup-Atmosphäre gepaart mit einer modernen Unternehmenskultur Den Freiraum für eigene Ideen und großen Gestaltungsspielraum Verantwortungsvolle Aufgaben und viel Eigenverantwortung Bekannte Kunden und eine steile Lernkurve Kurze Wege und schnelle Entscheidungen Flexible Arbeitszeiten und gelegentlich Homeoffice Eine Nintendo Switch und kostenlose LeihfahrräderWas erwartet dich? Du beantwortest alle eingehenden Supportanfragen (z. B. Telefon) und verantwortest die technische und konzeptionelle Beratung unserer Kund:innen Du kümmerst dich um die Informationsverteilung nach einem Software-Update Du nimmst Regeltermine zur Intranet-Akzeptanzsteigerung mit unseren Kund:innen wahr Du erstellst Schulungsmaterialien (z. B. Handbücher) und führst Schulungen unserer Intranet-Webapplikationen durch Du übernimmst Produktpräsentationen für unsere Kund:innenWas solltest du mitbringen? Du verfügst über eine Ausbildung, Studium oder vergleichbares und konntest bereits erste Berufserfahrung im B2B-Kundenservice (1st- oder 2nd-Level-Support) sammeln Du hast eine hohe IT-Affinität und Berufserfahrung mit B2B-Software Du hast gute Kenntnisse im Umgang mit Webapplikationen und Microsoft 365 (z.B. Teams) und bringst erste Erfahrung in der Nutzung von Ticketsystemen (z. B. Hubspot, Zendesk) mit Du zeichnest dich durch serviceorientiertes sowie souveränes Auftreten und Verantwortungsbereitschaft aus Du hast sehr gute Kommu­nikations- und Präsen­tations­fähig­keiten Du begeisterst dich für Social Intranets und Mitarbeiter-AppsUnser Jobangebot Junior Customer Service Manager - B2B (m/w/d)klingt vielversprechend?Bei unserem Partner Workwise ist eine Bewerbung für diesen Job in nur wenigen Minuten und ohne Anschreiben möglich. Anschließend kann der Status der Bewerbung live verfolgt werden. Wir freuen wir uns auf eine Bewerbung über Workwise. Standort Kronsteg GmbH, Düsseldorf
Senior Regional Sales Manager - Homeland Security - DACH region
EXFO, Düsseldorf
EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.Senior Regional Sales Manager - DACH RegionYou will be an integral part of the Sales Organization’s ability to compete in existing and emerging markets in Homeland Security business (Police, Defense / Military, Intelligence Services), supporting our customer’s technical and commercial needs. You will be responsible for product demonstrations, tender proposal/quote writing and 1st line product support.Regional business development focus:Based from the Germany EXFO office or home office as appropriate to the candidate, you will be responsible for the DACH/EMEA region and the execution of business development strategies for the Homeland Security Business Division.What will you do• Manage Homeland Security customer activities for DACH/EMEA markets.• Have a strong technical background and a sense of responsibility for delivering or exceeding targets.• Establish the business development strategy and objectives for products, identify customers, channels and key market segments to penetrate, and draw up business and strategic action plans.• Maintain close technical relationship with Product Management and R&D team to ensure our client’s needs are well known and understood, also to better direct future product development.• Ability to write Tenders in German Language.Must have:• Extensive experience within Homeland Security industry in the German market• Strong written and verbal communications skills in German and English.• Strong technical/commercial background, particularly in Government (Police, Defense / Military, Intelligence Services) applications.• Existing customer networks and knowledge of the governmental security domain market.• Cellular telecommunications technical experience.• Computer proficiency.• Experience in database management (CRM) as used in sales activities.• The ability to obtain and hold German Security Clearance.Required aptitudes:• Extremely customer oriented.• Outstanding organizational skills.• Enthusiastic and self-motivated.• Self-starter, able to interact with people at all levels and the ability to work unsupervised.• Autonomous, well organized, and results oriented.• Possess leadership qualities and exceptional interpersonal and communication skills.• Ability to work in a multi-cultural environment.• Willingness to travel > 50% of time, also internationally.• Willingness to work remotely at inconvenient hours.• Pro-active and entrepreneurial skill set.Education: University degree in Engineering, Computer Science or Telecommunications.Pertinent experience: At least 10 years’ experience in direct and indirect Government security equipment or cellular telecommunications solutions.Languages: Fluent in German and English language. Additional are an advantage.You will also be required to perform any other task related to this position.EXFO is an equal opportunity employer.Thanks for your interest in EXFO Standort EXFO, Düsseldorf
Senior Key Account Manager - North Germany
CM Medical Recruitment, Düsseldorf
Senior Key Account Manger - North GermanyThe Senior Key Account Manager is responsible to drive sales growth in their respective territory by servicing existing Customers/Implanting Centers and initiating new Implanting Centers based on the strategic needs of the territory. The Sr. KAM will provide in-depth field support to customers during the market’s uptake phase by ensuring Implanting Center staff are fully trained and Implanting Centers are set up for success including all product logistics and approvals.In addition, the Sr. KAM will need to drive the referral network around each Implanting Center ensuring a continuous flow of new patients into the Implanting Centers. The patient funnel and reimbursement efforts will fundamental to the success of the territory. The Sr. KAM must have a hands-on approach, a strong customer-oriented personality, solid process management skills, possess strong communication skills as interactions will be with patients, patient groups, doctors, rehab specialists, and hospital staff. Key Responsibilities:Drive sales growth of the company Responsible for the in-depth site management of existing Implanting Centers (assure the numbers of implants according with the forecast)Initiate and develop new Implanting CentersProvide the initial training and Site Evaluation for all the centers Establish Referral Networks (Push & Pull strategies) that will funnel patients into Implanting CentersDevelop strategic partnerships with key opinion leaders and advocates to help in the promotion of the device through social mediaSupport and collaborate with the market access department for secure revenue in reimbursed centers.Assist and support the surgeon in the OR for the first implantations Ensure training is provided by Patient Pathway trainers to personnel of the Implanting Centers (e.g., visual rehab personnel, nurses, ODs, etc.)Help identify patients for testimonials to be used in various marketing initiativesPoint of contact for challenging clinical cases. Provide technical input into the management of these casesCollaborate with marketing department and support it in organizing and participate in mainly local trade shows, congresses, team meetingsRequired Education and Experience: University degree (fields of Business and/or Science preferred)At least 10+ years of experience in a medically related setting, preferably in ophthalmologyKnowledge of diagnostic tests in ophthalmologyRequired Knowledge, Skills, Abilities: Experience working successfully in a team and managing projectsExperience in surgical support within Operating room preferredStrong ethics and objectivityMust be able to work in a fast-paced, dynamic environment and foster constructive relationships with internal and external customersAbility to work well under pressure, action oriented, ability to quickly translate needs into action, proven ability to take initiative and follow-up independentlyMust possess superior interpersonal and organizational skillsMust be able to communicate effectively and efficiently with external/internal colleagues and patientsAbility to deal with an internationally diverse environmentCompetence in German and English (any other language is a plus)Good computer skills (MS Office applications).Experience in working with patients is a great plusMust be willing to travel up to 30 to 50%. Must be able to travel with short notice. No visa or other travel limitations.Interested?Apply Now! Standort CM Medical Recruitment, Düsseldorf
Sales Manager - Skechers & Hurley
United Legwear & Apparel Co., Düsseldorf
OUR COMPANYFounded in 1998 United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer and distributor of socks, legwear, sportswear, bodywear, and accessories. As one of the leading resources in the industry, ULAC offers a full range of apparel, from newborn/toddler sizes through teens and adults, thanks to our partnership with Puma and licensing agreements with renowned brands such as Hurley, Skechers, Champion, Van Heusen, Weatherproof, just to name a few.OUR TEAMUnited Legwear & Apparel Co. has assembled a team of experienced professionals with like priorities all working together to make the company the very best in the business. Whether in sales, finance, planning, licensing, or shipping, the goal is always customer satisfaction and superior product.INNOVATION, DESIGN AND MERCHANDISINGOur design and merchandising teams have expertise in identifying emerging trends, fashions, and consumer desires. We also understand the essence of a brand and translate each brand’s DNA while creating apparel and accessories with the most advanced fabrics and yarns and designing items for sport/performance needs and lifestyle. It is the company goal to deliver the best quality goods and the most innovative products within a category.ABOUT USThe company as a whole works at a very fast pace. We thrive in an environment filled with tight deadlines, collaboration and camaraderie. The entire company is very tight knit. While we value sharp minds and professionalism, we like to surround ourselves with people who have a quirky sense of humor, and who understand what it means to be confident yet humble. We know how to get things done and have fun at the same time, and are looking for someone who can do the same.https://www.unitedlegwear.com/Sales Manager - Skechers/HurleyWe are seeking a dynamic and results-driven Sales Manager to join our brand: Skechers & Hurley. The ideal candidate will be passionate about the footwear accessories, possess a high level of energy, and embody a fun and powerful persona.Reporting to our Head of Sales in Germany with a dotted line to our Chief Commercial Officer (CCO) in the UK. As the Sales Manager for the Skechers & Hurley brand, you'll be responsible for managing account relationships, supporting European sales, overseeing the order process, and analyzing sell-through results to optimize in-season sales. The first key accounts will focus on Skechers Socks & Underwear in Germany & Austria, the role will continue growing with more brands such as Hurley but not limited to. More categories can be expected such as Apparel for Men/Kids/Women, as well, as territories.This is an exciting opportunity you'll be the first brand ambassador for Skechers & Hurley in Germany Essential Functions (Including but not limited to):Manage account relationships for accessories, ensuring satisfaction and growth.Support the Commercial Director for mainland European Sales.Handle diary management, market preparation, and conduct showroom sales in Dusseldorf and across various European locations.Oversee the entire order process, from initiation to processing, checking, and confirming the final order book.Analyze, record, and act on sell-through results, optimizing in-season sales and overall performance.Collaborate closely with internal support teams to provide optimum service and ensure smooth communication with retailers.Qualifications/Requirements:Experience: 3-5 years in fashion wholesale, demonstrating a passion for sales and relationship building.Driver’s license: You are in possession of a valid driver’s license and are willing to travelMarket Expertise: Proven experience in the European market with a track record of generating sales and building lasting relationships.Communication Skills: Excellent written and verbal communication skills in both German and English.Analytical Prowess: Analytical skills – you use numbers to make data-driven decisions with your clientsInitiative and Drive: Proactive problem-solving skills, ability to use own initiative, and a self-driven attitude.Bonus Points: You have a strong network in fashion wholesale in GermanyWorkplace Type: Hybrid *United Legwear & Apparel Company is interested in every qualified candidate who is eligible to work in Germany. However, we do not currently sponsor visas. Standort United Legwear & Apparel Co., Düsseldorf
Marketing Manager
Listgrove Ltd, Düsseldorf
Polyethylene/Polypropylene Compounding Recycling, Circularity and SustainabilityRemote position: option for person to be based in Germany, Hungary, Italy, Austria, Czech Republic, Poland, Slovakia, Slovenia, Serbia or RomaniaJob ref: CST /59450Salary/Benefits: Attractive based on experienceThe Company:Our client is an integrated, international oil and gas company. It is active in over 30 countries with a dynamic international workforce of 25,000 people and a track record of more than 80 years in the industry. They are committed to doing business responsibly and sustainably, supporting communities and striving to meet the best possible health, safety and security standards wherever it operates. A key part of this strategy is further expanding its polymer compounding business with a strong commitment to recycling technologies.Purpose of Role:The Group DS Circular Chemicals Recycling Marketing Manager is responsible for P&L of polyolefin recycling business as well as related market development programs, in order to create new, profitable and growing sustainable chemical portfolio and support sustainability goals of the Downstream division.It defines and supervises the execution of the business plan for polyolefin recycling in line with the strategic directions for Downstream circular chemicals. Leads the Recycling business team to reach the strategic targets.Responsibilities:Define the business plan, oversee the business opportunities (new product development, testing, customer trials, negotiation).Set marketing strategy for polyolefin recycling business line, define priorities for targeted applications, pricing strategies and Value Propositions. Leads value focused market development, provides direction and toolset to the sales team, directs sales pipeline priorities.Drives products' awareness at potential customers, industry influencers, builds industry network and develops best practices.Identifies profitability drivers and proposes actions and mid- and long term strategies to address it. Responsible for screening the ‘market and make’ proposals for inorganic targets.Accountable for market part of business cases to support the Organic & Inorganic Investments and actively involved in due diligence to enable growth of the recycling business line.Direct and support Recycling Sales Head at Chemical Business Unit to build, manage and develop customer base (strategic pipeline) in order to ensure smooth and fast market entry and to reach targeted market shares in line with strategic plans.Runs Market Intelligence on product applications and European regulations related to the product applications. Integrates market and technical information to suggest new ideas for development steps.Supervise market developers. Collaborate closely with other DS and MOL Group departments, especially with Chemical Business Unit and Circular Economy Services as well as with External Partners to enable growth of the business line.Manages his/her business team with ownership, ensures sustainable solutions and customer focused operation. Responsible for the development and succession of his/her subordinates.Responsible for ensuring and controlling of compliance with the related legal and company rules - with special regard to the general regulations defining company operation: Code of Ethics and Business Conduct, rules of Conflict of Interest, HSE and Data Protection.The Person:MSc degree in Economics/ Business Management/ Engineering8-10 years relevant professional experience working within plastic/polymer/packaging industry. Additional knowledge of recycling is an advantageKnowledge of polymers (product and process)Proven working experience in international environmentKnowledge of sales process and pipeline managementValue selling skills and active listeningFluent in EnglishProfessional competencies:Customer FocusTeam leadershipBusiness AcumenMarketplace insightCommunicationRisk AssessmentDecision MakingFor reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders.For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application.To apply please contact Conrad TaylorE-Mail anzeigenWhy select Listgrove?Established in 1975Recruited in 68 countriesRecognised International brandGlobal network of Clients and candidatesJoin over 80,000 professionals from the plastics, packaging, petrochemicals, chemicals, energy and recycling sectors by following us on LinkedIn. www.linkedin.com/company/listgrove-limitedTHROUGHOUT 2023 & 2024 YOU CAN ALSO MEET WITH LISTGROVE AT THE FOLLOWING EXHIBITIONS:PLAST 2023 Milan Italy, Kunststoffenbeurs's-Hertogenbosch The Netherlands,Interplas Birmingham UK, NPE Orlando USARecruiting business leaders and functional specialists with the skills and knowledge to deliver a sustainable future.Performance through PeoplePlease visit www.listgrove.com for more information on our services, global success and testimonials.Listgrove Limited Registered in England No: 01197713 Standort Listgrove Ltd, Düsseldorf
Sales Manager Germany (Networking/Power Solutions)
Expert Executive Recruiters (EER Global), Düsseldorf
Sales Manager GermanyOur client is a global industry leader in the design and manufacture of power conversion as well as networking solutions for the defense and aerospace markets and they work closely with the industry’s leading OEMs, integrators, and subsystem developers. Their products include DC/DC converters, AC/DC inverters, solid state power distribution, generator control, VPX, and rugged battery backup solutions, switches, routers, USB hubs and media converters..They are now seeking an energetic and experienced Sales professional to help manage sales activities and customer support. As member of the international Sales Team, you will be reporting to the European Sales Director, working closely with outside sales, production operations, business development, business units, and quality assurance departments.Job Description:Conduct market research to identify potential clients and understand industry trendsIdentify and target potential clients through cold calling, networking, and online platformsDevelop and implement strategies for lead generation to build a pipeline of potential clientsConduct needs assessments to understand client requirements and tailor solutionsCreate compelling and customized proposals outlining product or service offerings, pricing structures, and termsNegotiate terms and conditions with potential clients to reach mutually beneficial agreementsBuild and maintain strong, long-lasting relationships with clients to foster repeat businessWork closely with internal teams, such as marketing and product development, to align strategies and ensure effective communicationDeliver persuasive presentations to showcase the value proposition of products or servicesDevelop accurate sales forecasts and set performance goals accordinglyTrack and manage the sales pipeline, ensuring timely follow-ups and progress updatesStay informed about competitors' products, pricing, and strategies to position our offerings effectively in the marketGenerate regular reports on sales performance, key metrics, and market trends for management review and strategic decision-makingSkills & Requirements:· Minimum of 5 years experience in sales (70% hunting/30% farmer)Preferred background in power electronics/networking productsMust have a background in the defense or aerospace industriesPrevious experience selling to OEMsHigh degree of integrity, professionalism and interpersonal skillsDetail-oriented with the ability to work in a multinational, multi-cultural environmentDeveloped & demonstrated teamwork and collaboration skillsExperience with Salesforce CRM preferredFlexible, adaptable, able to work in a fast-paced, dynamic, changing environmentAbility to work under pressure to tight deadlinesPeople skills, eloquent and persistentNative German speaker with fluency in English (Technical, commercial and negotiations)Willingness to travel within region/country (50-70% of the time) Standort Expert Executive Recruiters (EER Global), Düsseldorf
Strategic Account Manager (IC) - German speaking
Freshworks, Düsseldorf
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job location - GermanyJob DescriptionThis is an Individual Contributor (IC) role. As a Strategic Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the DACH region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented. You will be tasked with increasing spending on existing product lines as well as cross-selling additional products. You will be partly targeted on churn while also managing the whole renewal and uptick process.Role and ResponsibilitiesDrive sales in a defined set of paying accounts to meet or exceed revenue targets in the DACH Market.Develop and execute a strategic plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accountsManage numerous accounts concurrently and strategicallyManage the renewal process end-to-endWork alongside the CSM organization to reduce churn in your book of businessProvide regular reporting of pipeline and forecastingCreate and articulate compelling value conversations with C-Level stakeholders and also work in alignment with inside stakeholders, namely AEs, Customer Success, Implementations, Billing, Support, deals teams etcAnalyze sales/metrics data from your accounts to help evolve your strategyAssist customers in identifying industry-relevant use cases and educate customers to make a strong business impactDevelop long-term strategic relationships with key accounts to maintain best-in-class service and customer satisfactionKeep abreast of competition, competitive issues and productsParticipate in team-building and company-growth activities, including strategy setting, sales training, marketing efforts and customer careTravel to customer locations in support of sales efforts as and when requiredQualifications8+ years of experience in direct/field sales with SaaS solutions (B2B environment)Sales experience with CX, CRM or ITSM products is a strong advantageFluent in German (business level)Experience in identifying, developing, negotiating, and closing large-scale technology dealsExperience in presenting a technology suite of products within an existing portfolio of accountsExperience in proactively growing customer relationships while being curious to understand client’s businessPrior experience in an environment where they managed a book of business in technology sales, which included large growth in net new opportunitiesConsult and translate customer business and technology needs into technology solutionsProven track record of consistent territory growth and quota achievementUnderstanding of Customer Experience/Employee Experience in a world of digital business transformationThese are some benefits you can expect from us in return25 days annual Paid-Time-Off (PTO) + additional 5 days off for the 1st 5 years of serviceLife & Long-Term Disability insuranceLearning & Reading budget of up to €1.000 per yearFitness budget of up to €30 per monthFree online yoga classes twice a weekSmunch: order delicious home-cooked meals straight to the office on us 2X a weekFully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast optionsWeekly family lunch and quarterly team-building eventsCompany Funded Employee Assistance Program (EAP) for both you and your familyLong Service AwardsDiscounted Tax Support ServicesAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Standort Freshworks, Düsseldorf
Associate Sales Manager (m/w/d) See/Luftfracht – Region Central
Forto, Düsseldorf
Associate Sales Manager (m/w/d) See/Luftfracht – Region Central Was wäre, wenn… deine Arbeit einen Wandel in einer Branche bewirken würde, die im Grunde den Wohlstand der gesamten Welt beeinflusst? Forto verfolgt genau dieses Ziel – die Logistik zu revolutionieren! Die Vereinfachung des globalen Handels ist vom ersten Tag an unsere Mission gewesen. Unser exponentiell wachsendes Team von Technologie- und Logistikexpert:innen arbeitet jeden Tag daran, eine hochtransparente, reibungslose und nachhaltige digitale Lieferkette zu schaffen. Dabei sind wir auf dem Weg zu unserem Ziel bis 2025 einen klimaneutralen Betrieb zu erreichen. Deine Rolle Als Associate Sales Manager (m/w/d) See/Luftfracht bist du dafür zuständig unser Kundenportfolio innerhalb der Region Zentral/Westdeutschland auf- und auszubauen. Du arbeitest hierbei mit Expert:innen aus unserem Growth Team, die dir vorqualifizierte Leads zuspielen sowie Expert:innen aus deinem Team mit denen du dich zu besonderen Kundenanforderungen oder Ideen zur Kundenakquise austauschen kannst. Die Rolle kann im Rahmen von Remote Work von überall in Zentral und Westdeutschland oder hybrid an unserem Standort in Düsseldorf ausgeführt werden. Du wirst für die Neukundenakquise und den Ausbau von Forto’s Kundenportfolio verantwortlich sein von unseren Senior Sales Manager:innen lernen unser Produkt zu vertreiben und Kundenbeziehungen zu pflegen, und somit aktiv zu ihrem und unserem Erfolg beitragen zukünftige Kundenwünsche antizipieren und unsere Kundenplattform in enger Zusammenarbeit mit unserer Produktentwicklung verbessern Das bringst du mit eine erfolgreich abgeschlossenes Studium im Bereich Wirtschaft/Logistik oder eine abgeschlossene Ausbildung im Logistikbereich Interesse am Vertrieb im speziellen von See- und/ oder Luftfracht Lust die Kund:innen auch vor Ort zu besuchen Freude an der Akquise und daran, deinen ersten Kundenstamm aus diversen Industriezweigen und Industriegrößen aufzubauen Zuverlässigkeit, Eigenständigkeit, hohe Motivation und die Fähigkeit, in einem dynamischen und anspruchsvollen Team zu arbeiten fließende Deutsch und Englisch Kenntnisse Forto is an internationally growing company Company language: English 17+ offices across Europe & Asia 800+ employees 30+ nationalities represented 2500+ customers Watch more about us Read more about us Team : At our core, we are in love with progress and cannot cope with the standstill. We are constantly striving for ways to be even better tomorrow. We are facilitators, we are explorers, we are visionaries. Forto provides a sense of belonging, where everyone has equal access to opportunities, career advancement and recognition. It stands for a workplace where people from all walks of life, with diverse perspectives and experiences can do their best work, while being their authentic selves. That’s why we encourage people of all backgrounds, genders, ages, races, religions, and abilities to apply for our opportunities! Work Life: Experience a company culture where we work on eye level and knowledge sharing, as well as mentoring is on our daily agenda. We love our work and tackling business challenges but also believe in the importance of having a healthy balance with our personal life. That's why we appreciate a flexible work setup that fits around family, friends, and physical health. We have the freedom to work in a hybrid setup. Company Offering: Sustainability Team Emission Offsetting Green Energy Organic Food Paperless Office Inspiring Office Spaces Flexible Working Hours Team & Company Events Hybrid Work Peer Learning Program Mentorship Program Leadership Training L&D Budget Best Onboarding Program Visa & Relocation Support Remote Onboarding Buddy Program Team Account Management Department Sales Location(s) Düsseldorf, Germany , Remote Germany Standort Forto, Düsseldorf
Regional Sales Manager Middle East and Key Account Manager (m/w/d)
Judith Michel Personalberatung, Düsseldorf
The CompanyOur client, Process Insights AG, is focused on process monitoring, analytics, control and safety. With global operations across North America, Europe and Asia, Process Insights designs and manufactures analytical instrumentation used to provide compositional analysis and measure contaminants within gases and liquids in demanding and high cost-of-failure applications. The Company provides a broad portfolio of analytical technologies for in-line, on-line and at-line testing, including optical spectroscopy, mass spectroscopy, chilled mirror / hygrometry and electrochemical technologies. Process Insights’ products provide real-time, tight-tolerance speciation and analysis, enabling its customers to enhance process efficiency, ensure safety and maintain environmental and regulatory compliance. Process Insights’ products serve a broad range of end markets including semiconductor, renewable / alternative energy, life sciences, chemical, environmental monitoring, agriculture, food & beverage, general industrial, labs & research, and water & wastewater. The future focus will be on sustainability industries such as hydrogen, power-to-X, batteries, decarbonization and energy efficiency. Due to further growth, we are now looking for the newly created position of Regional Sales Manager (m/f/d) for Middle East in combination with the KAM for the middle east activities of an Scandinavian company.Experienced sales person with a good feeling for the different cultures in the Middle EastRegional Sales Manager Middle East and Key Account Manager (m/f/d) Analytical measurement technology - growth and expansion of the region - home office in Germany or sales office in Frankfurt/MainActive communication, empathy and diplomacy are basic requirements for you to be successful in sales and global networking?Are you a committed technician (m/f/d) with knowledge of the relevantmarkets and multicultural region, highly motivated and a people person with the ability to approach people and enjoy change and growth - and see yourself in an active part of the work in interdisciplinary teams? Then we are looking exactly for you!The PositionThe RSM & KAM (m/f/d) must be able to build up a distribution network, serve direct and key accounts, operate OEM businesses and manage sales channels. Communication with the distributors will be important, as there will be key accounts in the countries that are served directly by Process Insights. Special sensitivity and diplomacy will be required here to find the best way to guarantee local support and still be able to sell the products to key customers at globally agreed prices. The job holder (m/f/d) will additionally take responsibility for one Key Account himself for the middle east activities of a fast growing hyper agile Scandinavian system integrator and distributor. The new position holder (m/f/d) will directly report to the Director Sales and Marketing EMEA. If successful, the deputy role is in prospect.Qualifying Attributes and SkillsFor this exceptional position - combination of RSM and KAM – Process Insights is looking for an intrinsically motivated, dedicated sales person with strong communication and persuasion skills who enjoys making a difference, who is independent, forward-thinking and decisive. This is a ‘bridge building’ sales role that requires coordination of stakeholders in the global network as well as the marketing team, global sales channels, key accounts and management team.Additional requirements:… (m/f/d) Bachelor Degree in the field of (electrical) engineering or natural sciences, possibly a completed master degree or PhD, ideally in (electrical) engineering or natural sciences… At least five years of professional experience in technical sales / in the development or expansion and management of the middle east region in area sales and/or key account management for customers in the chemical, petrochemical, water and wastewater, food and beverage, pulp and paper, environmental and pharmaceutical sectors… High affinity for the Middle East, the people, the cultures and peculiarities of business, knowledge of Arab customs - as well as knowledge of activities in Scandinavia and/or the US markets… Enjoy new things, change and further growth - making a difference… High esteem for and enjoy coordinating with and working in interdisciplinary teams… An enthusiastic networker to handle and smoothen any cultural distinctions, acts with sensitivity, empathy and diplomacy… Willingness to travel and attend web meetings… Confident skills of written and spoken English and Arabic, ideally German and/or a Scandinavian languageProcess Insights offers… A challenging, interesting and creative task in a growing international group of companies… A culture in which experience and personality are desired. Values such as honesty, trust, transparency, respectful cooperation and both speed and initiative describe the company very well… A professional, young team with an international orientation that looks forward to working together… A pleasant working atmosphere with flat hierarchies and "open doors" … To live the "speed of change" in a very successful global group and to actively shape the further development of Process InsightsWhat we want from you... Your enthusiasm for this future-proof and important position… A certain fit to the described tasks and requirements... Please, send your detailed application by E-Mail - including your experience - to Mrs. Judith Michel-Ehrsam at E-Mail anzeigen Standort Judith Michel Personalberatung, Düsseldorf
Technical Account Manager - EMEA
TAG Video Systems, Düsseldorf
About us:TAG Video Systems specializes in innovative monitoring & high-quality Multiviewer software solutions in the Broadcast Media industry. Today TAG supports over 100,000 channels across the four primary broadcasting applications - Live Production, Playout/Master Control, Distribution, and OTT.Broadcast Media technology is a challenging field, and the TAG software product sets a high technological bar both for competitors and clients. We offer a niche, unique innovative product to monitor content quality for the biggest companies in the market today. Like our product, TAG is a fast-growing, dynamic and ahead of its time company. We pride in our honesty, transparency, unique professional team, and the excellent service we give to our clients. Every one of us here at TAG is a team player with a significant contribution to the company, usually beyond the job scope. This is what makes us who we are.About the Role:As a technical account manager - EMEA, you will assist clients with the product’s technical aspects. You will inform and train clients in the product’s proper use to enhance the customer experience and improve satisfaction. Additionally, you will cooperate with the sales team to refine the sales process and ensure customer loyalty, and play a major part in the client’s life cycle.Responsibilities· Conducting regular touchpoints with assigned customers to establish and nurture a trusted/strategic advisor relationship.· Understanding customers' business needs and technical challenges to provide guidance on future adoption and drive continued value from TAGVS solutions and services.· Collaborating with customers to translate their desired positive business outcomes into actionable objectives, aligning with pre-sales command plans.· Taking ownership of the technical aspects within the customer delivery process, including developing and managing delivery plans (SOW) in coordination with both the customer and internal teams to ensure successful delivery.· Responding promptly to product-related inquiries from customers and partners, providing education, support, and effective problem-solving.· Informing and training clients about TAGVS products and their optimal utilization.· Documenting customer needs and verifying the resolution of issues to enhance overall customer satisfaction.· Coordinating with the sales team and cross-functional teams, such as Product Management and R&D, to transform customer business needs and product feedback into innovative solutions.Required Skills and Qualifications · Minimum 3 years of experience as a support engineer, technical account manager, or customer success roles in the TV broadcasting industry· In-depth experience with an emphasis on Troubleshooting in the following areas:· IP Video (Compressed / Uncompressed)· Network Switch’s· Virtualization (VMware)· AWS, Azure· Experience with Linux· Understanding of networking concepts such as DNS, DHCP, and TCP/IP protocols and analyzing network traces· Experience with creating and monitoring SOW and responding to RFPs - an advantage· Experience with scripting languages (PowerShell, Python, Bash) and API (REST, SOAP, RPC) - an advantage· Good analytical & debugging skills· Excellent organizational, multitasking, and prioritizing skills.· Strong communication and interpersonal skills, Customer service orientation· Team player with the ability to work in a remote environment· Located in Europe and willing to travel 30% Standort TAG Video Systems, Düsseldorf
DevOps Support Analyst with Planisware (f/m/d)
ITC Infotech, Düsseldorf
Who We Are! ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams.Impact - You are a critical thinker with an emphasis on creativity and innovation. Passion - You have the drive to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you.Your life at ITC Infotech Solution SupportTriage all logged incidents (involve Business System owner where necessary)Escalate to Level 2 & 3 support where required.Resolve all data/admin related incidents.Provide feedback on progress, resolution or escalation to system users and functional leads.AccessApprove or reject all access requests based on business need/confidentiality.Assign the requested access once approved within the system of concern.Periodically review user list to ensure it’s aligned to business objectives.ChangeCapture all new changes in the ADO board.Manage the ADO board and solution delivery in line with DRG prioritization.Raise any SAP related Data change requests via Snow.Work with customer success to deliver all approved changes under the DevOps model.Disaster RecoveryCoordinate the system restore working with Planisware Customer Success TeamsData ExtractionAssess all requests for data extraction.Raise the required ServiceNow request for data extract.SKILLS, KNOWLEDGE, EXPERIENCE:Diploma with 5 years’ experience or minimum 8 years of DevOps and Services experienceGood understanding of Planisware and Loftware Good understanding of ServiceNow platformService Level Management in line with ITIL principlesResolver Team coordination and managementRelationship management and conflict resolution skills A good understanding of the organization’ services provided, customers/users, business functions and the digital capabilities that contribute towards delivery. Innovative thinking with service quality, and its improvement, within limits of costs and business direction Experience in large global organisation using in-sourced and out-sourced IT service providers. Responsible for managing services across multiple pillars.Manages OEM 3rd party customer success teams.Ensures fulfilment of services as per SLA, monitors and captures performance via Service Reviews1st level escalation points and focus for any end user engagement activities.Monitoring and reporting to ensure compliance for to SLA and support processes. Standort ITC Infotech, Düsseldorf
Project Manager Sales
, Düsseldorf
Project Manager Sales (m/w/d) aufgepasst! Du hast keine Lust mehr auf starre Strukturen, schlechte Arbeitsausstattung und ein Team, in dem jeder Tag endlos vorkommt? Homeoffice, attraktive Vergütung, Stärken-Coaching und regelmäßige Fort- und Weiterbildungsmöglichkeiten, um dir eine sichere Zukunft zu ermöglichen! Ein echt Wertschätzendes Team ist genau was du suchst?Wir, die ETICOR in Großwallstadt, suchen zum nächstmöglichen Zeitpunkt einen Project Manager Sales (m/w/d) in unbefristeter Vollzeitanstellung, zur Vervollständigung unseres Teams. Du möchtest ein Teil von uns werden? Dann bewerbe Dich jetzt!Bewerbung über den Link: https://bewerbung.dein-wunschjob.com/eticor-project-manager-sales-mwdDu kannst uns auch deine Bewerbung per Whatsapp senden: +49 177 6940383Diese Vorteile erwarten Dich:Attraktive VergütungHomeofficeStärken-CoachingsStrukturierte Einarbeitung durch MentorenSelbstorganisation und viel Raum für Eigeninitiative30 Tage UrlaubMittagstischFlexible ArbeitszeitenWeiterbildungsangeboteModerne und ergonomische ArbeitsplätzeArbeit in einem Unternehmen, dass sich für die Umwelt und die Region engagiertDeine AufgabenInternationaler Vertrieb unserer innovativen Compliance Management Software Eticor im medium- und large Enterprise-BusinessBeratung und Produktvorführungen bei Interessenten aus vielfältigen Branchen (Online, vor Ort sowie auf Messen & Events)Die ganzheitliche Kundenbetreuung entlang des New-Sales-FunnelsDie Optimierung und die Abwicklung unserer Vertriebsprozesse durch das Arbeiten mit HubSpotDie Entwicklung und die Umsetzung von Verkaufsstrategien, Marketingaktivitäten und Business-Development-StrategienDas wünscht sich Dein neuer ArbeitgeberDu hast ein abgeschlossenes Studium oder eine kaufmännische Ausbildung mit Vertriebserfahrung.Du verfügst über fortgeschrittene Englisch-Kenntnisse und Erfahrungen im Bereich Compliance, Recht für produzierende Unternehmen und/oder in Managementsystemen.Du kannst komplexe Inhalte und Softwarefunktionen einfach und anschaulich präsentieren.Vertrieb liegt Dir im Blut und es ist Deine Passion, neue Kundinnen und Kunden zu gewinnen.Jetzt bewerben!Schicke uns Deinen Lebenslauf einfach und bequem über den nachfolgenden Link.Website: https://bewerbung.dein-wunschjob.com/eticor-project-manager-sales-mwdWhatsApp: +49 177 6940383Hast Du noch Fragen? Kontaktiere uns unter: +49 177 6940383. Gern beantworten wir Dir alle Fragen zur Stellenanzeige.Eine Stellenanzeige von Meine Fachkraft MFK GmbH
Field Sales Engineer - Berlin/Dresden/Leipzig
Pharmiweb, Düsseldorf
Field Sales Engineer - Dresden/Leipzig/BerlinLocation: North-East GermanyDivision: Vacuum Product DivisionAbout Our Client: Our client is a global leader in life sciences, diagnostics, and applied chemical markets, providing cutting-edge solutions to enhance the quality of life and address the world's most pressing challenges. Their Vacuum Product Division is dedicated to delivering high-performance vacuum technologies and solutions across various industries, including scientific research, semiconductor manufacturing, and pharmaceuticals.Job Description: We are seeking a dynamic and results-driven Account Manager/Field Sales Engineer for our client's Vacuum Product Division to cover the North-East Germany territory, primarily the Greater Berlin, Dresden and Leipzig area. As a Field Sales Engineer, you will be responsible for driving sales growth, building strong customer relationships, and ensuring customer satisfaction. This role offers the opportunity to work with innovative products and collaborate with a dedicated team of professionals.Key Responsibilities:Sales Growth: Drive sales and achieve targets for the Vacuum Product Division within the assigned territory.Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide tailored solutions.Market Development: Identify new business opportunities and expand the customer base in the UK North region Germany North-East regionTechnical Expertise: Utilise your knowledge of vacuum technologies to provide technical support and product recommendations to customers.Collaboration: Work closely with internal teams, including technical support, marketing, and product management, to ensure customer satisfaction and seamless service delivery.Reporting: Maintain accurate records of sales activities, customer interactions, and market intelligence in the CRM system.Qualifications:Education: Bachelor's degree in a related field (Engineering, Physics) or equivalent experience.Experience: Minimum of 3-5 years of sales experience, preferably in the vacuum technology or related scientific/industrial equipment sectors.Skills: Strong technical aptitude, excellent communication and negotiation skills, and a proven track record of meeting or exceeding sales targets.Attributes: Self-motivated, customer-focused, and able to work independently in a remote setting.Travel: Willingness to travel within the Greater Berlin, Dresden and Leipzig region to meet with customers and attend industry events.What We Offer:Competitive salary and performance-based incentives.Opportunities for professional growth and career advancement within a leading global company.A supportive and innovative work environment that values diversity and inclusion.How to Apply: If you are passionate about vacuum technologies and have the drive to succeed in a challenging and rewarding role, we would love to hear from you. Please submit your CV and a cover letter outlining your qualifications and experience to [email protected].