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Software Engineer Support - Consulting / Databases / ERP / Customer Service (m/f/d)
DIS AG Personaldienstleistungen, Dresden
We are looking for a passionate Software Engineer Support (m/f/d) to join our dynamic team and support our technical solutions at the highest level. In this exciting role, you can expect a variety of tasks at the interface between software development and customer service. If you have a strong talent for problem solving, enjoy working in a collaborative environment and have a great affinity for innovative technologies and excellent customer service, then you've come to the right place. We offer you the opportunity to continuously develop your technical skills and work on pioneering projects. Actively shape the future of software support as part of our team and benefit from attractive development prospects in a modern working environment. This position is to be filled as part of a recruitment agency. We look forward to receiving your application! This position is to be filled as part of a direct placement / recruitment agency. Software Engineer Support - Consulting / Databases / ERP / Customer Service (m/f/d) Your tasks: Solving customer inquiries in first and second level support Central point of contact for product questions from colleagues, partners and customers worldwide Advice and support for potential customers throughout the entire sales process Interface function between users and developers for feedback Responsible for planning, preparing and conducting software training courses Your qualifications: Completed university degree in a technical/scientific field (computer science, engineering, etc.) or successfully completed training as an IT specialist or comparable IT profession Strong analytical skills and willingness to work independently and in a structured manner Sound experience with relational databases and solid knowledge of ERP systems such as SAP or PLM solutions such as Teamcenter Excellent written and spoken German and English at C1 level Valid driving license (for occasional customer visits, approx. 5-10 times per year) Attractive salary incl. accident insurance, company pension scheme etc. Family-friendly core working hours 30 days vacation Hybrid working models Contact with renowned national and international customers With us, your career path will become your personal walk of fame - we offer you exciting prospects in the areas of assistance & secretarial services. Click on \"Apply directly\" now! We welcome applications from people who contribute to the diversity of our company.