Überblick über die Statistik des Gehaltsniveaus für "IT Supporter in Karlsruhe"

IT Support (m/f/d) IB Baden, as part of the International Federation, is a modern service provider in the areas of vocational training, further education, qualification and social work. IB Baden works closely with commercial and service companies, local and state authorities and the employment agency. IB Baden also runs vocational schools and schools for healthcare professions. We intend to recruit an employee for IT support at the Karlsruhe site at the earliest possible date. Your tasks: Support of the IT management Preparation of projects and processes Support for the IB Baden Windows server platform and the applications we use Installation and maintenance of hardware and software Administration of printers, scanners and copiers Maintenance of existing IT technology and troubleshooting Set-up and support of workstations as well as user support for software and hardware problems Creation and maintenance of technical documentation Maintenance and documentation of existing IT/telecommunications technology Contract management and administration in the area of telecommunications (including mobile, landline and cloud telephony) Enterprise client management Asset management Your profile: IT, telecommunications and network knowledge Several years of experience as a Windows, network or system administrator Sound knowledge is required Knowledge of PowerShell programming Knowledge in application and administration of M365 Knowledge of networks based on TCP/IP Ability to work independently, team player, good communication skills Structured and solution-oriented way of working A feel for the right tone towards employees and business partners Ability to work independently, team player, good communication skills Organizational talent Loyalty and reliability Your advantages: Financial advantages Own collective wage and salary agreement including Christmas bonus Corporate benefits discounts for employees \"Employees recruit employees\" bonus Childcare allowance for children up to the end of primary school Employer-financed company pension scheme Allowance for computer workstation glasses Special conditions for local public transport Bicycle of your choice at special conditions as a leased company bike Work-life balance 30 days annual leave Health prevention and promotion Comprehensive company medical care and company integration management Flexible working time models Possibility of mobile working Good connection to local public transport Parking spaces in the surrounding area Talent management Individual training and further education offers Annual meetings to agree personal objectives and development Diverse development opportunities in our numerous facilities Accompanied induction Support and development tools Corporate culture Over 75 years of charitable work for a good cause Creative freedom and respectful interaction Cooperative management style with direct dialog and short decision-making paths Environmental management and Green IB for greater sustainability Company events such as the summer party Great team spirit If possible, we will accommodate requests for flexible working hours and part-time employment. Applications from people with disabilities are welcome. We actively promote equal treatment of all employees. We therefore welcome all applications, regardless of gender, age, origin, disability, religion, ideology, sexual orientation and identity. To assign your application, please quote our job number: 9472 We look forward to receiving your online application, stating your salary expectations and your earliest possible starting date.

Kommunaler Versorgungsverband Baden-Wu00fcrttemberg (KVBW) is a public corporation with the business areas of civil servant pensions, benefits, municipal personnel services and supplementary pensions. Its geographical area of operation covers the state of Baden-Wu00fcrttemberg. The association is headquartered in Karlsruhe with a second office in Stuttgart. At our office in Karlsruhe, we are looking to fill the following position in the Software Engineering and IT Coordination department at the earliest possible date: Employee First-Level Support IT (m/f/d) Grade A10 LBesO / pay grade 9b TVöD, reference number: V 583.24 Your main responsibilities: First-level support for users in the Windows environment, hardware/software and networks via ticket system, telephone and e-mail Acceptance, classification and prioritization of requests Independent analysis and solution of problems according to defined processes and exchange with second-level support in the event of further ticket processing Diagnosis and rectification of faults and errors Checking and approving workarounds and solutions for the following support levels in dialog with the ticket creators Maintenance and editing of the support knowledge database Technical set-up and maintenance of workstations, meeting rooms, home offices, etc. We expect from you: Completed training as an IT systems technician (m/f/d) or comparable professional experience Several years of experience in first-level support is an advantage, but not a requirement IT affinity and enjoy working with people Professional, structured way of working, even in challenging situations A high level of commitment, a sense of responsibility, reliability and the ability to work in a team Good written and spoken German skills We offer you: Good starting conditions through intensive training Task-related, needs-oriented further training (personnel development program) Independent work in a challenging and responsible, interesting and varied working environment and subject area A modern office building in the heart of Karlsruhe with optimal connections to the local transport network A travel allowance for the use of public transport After the induction phase, the opportunity to work from home on a pro rata basis All the benefits of a modern employer (flexible and family-friendly working time model, health management, bonus system) For technical questions, please contact Mr. Zirzow from the Software Engineering and IT Coordination department (0721/5985-645) or Ms. Grou00df from the Control, Organization and Personnel Development department (0721/5985-812). Severely disabled applicants (m/f/d) with equal aptitude and qualifications will be given preference. Have we piqued your interest? We look forward to getting to know you! Please send us your detailed application documents by 19.07.2024 via our application portal. If an online application is not possible, please send us your application documents to Baden-Wu00fcrttemberg Municipal Pension Association Ludwig-Erhard-Allee 19 76131 Karlsruhe

Der Kommunale Versorgungsverband Baden-Wu00fcrttemberg (KVBW) ist eine Körperschaft des öffentlichen Rechts mit den Geschu00e4ftsfeldern Beamtenversorgung, Beihilfe, Kommunaler Personalservice und Zusatzversorgung. Der ru00e4umliche Geschu00e4ftsbereich umfasst das Land Baden-Wu00fcrttemberg. Unternehmenssitz des Verbands ist Karlsruhe mit einer zweiten Dienststelle in Stuttgart. An unserer Dienststelle in Karlsruhe ist in der Abteilung Software-Engineering und IT-Koordination zum fru00fchestmöglichen Zeitpunkt folgende Stelle neu zu besetzen: Mitarbeiter First-Level-Support IT (m/w/d) Bes.Gr. A10 LBesO / Entg.Gr. 9b TVöD, Kennziffer: V 583.24 Ihre Aufgabenschwerpunkte: First-Level-Support fu00fcr Anwender im Windows-Umfeld, Hardware/Software und Netzwerke per Ticketsystem, Telefon und E-Mail Annahme, Klassifizierung und Priorisierung der Anfragen Selbststu00e4ndige Analyse und Lösung von Problemen nach definierten Prozessen und Austausch mit dem Second-Level-Support im Falle von weiterfu00fchrender Ticketbearbeitung Diagnose und Behebung von Störungen und Fehlern Pru00fcfung und Freigabe von Workarounds und Lösungen der folgenden Support-Levels im Dialog mit den Ticketerstellern Pflege und redaktionelle Aufarbeitung der Support-Wissensdatenbank Technische Einrichtung und Wartung von Arbeitsplu00e4tzen, Sitzungsru00e4umen, Heimarbeitsplu00e4tzen etc. Wir erwarten von Ihnen: Eine abgeschlossene Ausbildung zum IT-Systemtechniker (m/w/d) oder vergleichbare Berufserfahrung Mehrju00e4hrige Erfahrung im First-Level-Support ist von Vorteil, aber nicht Bedingung IT-Affinitu00e4t und Freude an der Arbeit mit Menschen Professionelle, strukturierte Arbeitsweise, auch in anspruchsvollen Situationen Ein hohes Mau00df an Einsatzbereitschaft, Verantwortungsbewusstsein, Zuverlu00e4ssigkeit und Teamfu00e4higkeit Gute Deutschkenntnisse in Wort und Schrift Wir bieten Ihnen: Gute Startbedingungen durch eine intensive Einarbeitung Eine aufgabenbezogene, bedarfsorientierte Fortbildung (Personalentwicklungsprogramm) Selbststu00e4ndiges Arbeiten in einem anspruchs- und verantwortungsvollen, interessanten und vielseitigen Arbeitsumfeld sowie Themengebiet Ein modernes Dienstgebu00e4ude im Herzen von Karlsruhe mit einer optimalen Anbindung an das Nahverkehrsnetz Ein Fahrtkostenzuschuss bei der Nutzung öffentlicher Verkehrsmittel Nach der Einarbeitungsphase die Möglichkeit, auch anteilig im Homeoffice zu arbeiten Alle Leistungen eines modernen Arbeitgebers (flexibles und familienfreundliches Arbeitszeitmodell, Gesundheitsmanagement, Pru00e4miensystem) Fu00fcr fachliche Fragen steht Ihnen von der Abteilung Software-Engineering und IT-Koordination Herr Zirzow (0721/5985-645) sowie fu00fcr administrative Fragen vom Sachgebiet Steuerung, Organisation und Personalentwicklung Frau Grou00df (0721/5985-812) gerne zur Verfu00fcgung. Schwerbehinderte Bewerber (m/w/d) werden bei gleicher Eignung und Qualifikation bevorzugt eingestellt. Haben wir Ihr Interesse geweckt? Wir freuen uns darauf, Sie kennenzulernen! Senden Sie uns bitte Ihre aussagekru00e4ftigen Bewerbungsunterlagen bis 19.07.2024 u00fcber unser Bewerbungsportal. Falls eine Online-Bewerbung nicht möglich ist, senden Sie uns Ihre Bewerbungsunterlagen an: Kommunaler Versorgungsverband Baden-Wu00fcrttemberg Ludwig-Erhard-Allee 19 76131 Karlsruhe