Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job location - GermanyJob DescriptionThis is an individual contributor position (IC). As a Senior Territory Sales Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in Germany. In this role, you will advocate multiple Freshworks product lines (CX, CRM, ITSM). As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.Working hand-in-hand with our marketing, presales team and business development representatives, you will especially be responsible for acquiring new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. You will be partially responsible for helping your team of BDRs become successful. Your role and responsibilitiesAlong with your manager, define and execute sales action plans to meet predefined goals in the region, and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunitiesBuild, develop and manage your sales pipelineCommunicate constantly with other departments, such as marketing and pre-sales, regarding the design and execution of campaigns to improve our internal and external processesUse and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goalsProvide regular reporting of pipeline and forecasting to the Sales ManagerTravel to customer locations and customer-focused events regularlyEducate yourself to become an expert in SaaS productsQualificationsMinimum 8 years of field sales experience with CSM (CX), CRM or ITSM products in the DACH market with a focus on large customersPast experience as a Business Development Manager is a plusFluent in German and EnglishConsistent achievements/overachievement of sales goals Highly motivated, with a driven personality and a positive attitude towards sales and SaaS productsCustomer-oriented with very strong communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support themWilling to go the extra mile with a strong work ethic; self-directed and resourcefulThese are some benefits you can expect from us in return:25 days annual Paid-Time-Off (PTO) + an additional 5 days off for the 1st 5 years of serviceLife & Long-Term Disability insuranceLearning & Reading budget of up to €1.000 per yearFitness budget of up to €30 per monthFree online yoga classes twice a weekSmunch: order delicious home-cooked meals straight to the office on us 2X a weekFully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast optionsWeekly family lunch and quarterly team-building eventsCompany Funded Employee Assistance Program (EAP) for both you and your familyLong Service AwardsDiscounted Tax Support ServicesAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Standort Freshworks, Hamburg

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