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Spezialist für Kundenzufriedenheit/Client Engagement Specialist
Dow Jones News Gmbh, Frankfurt
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Senior Social Media Manager, EU
SOFAR, Frankfurt
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The Social Media Manager will serve as a brand enthusiast to create digital content while engaging in a compelling way through social media channels including LinkedIn, Tiktok, Facebook, X and Instagram. You will work with stakeholders to drive our overall social media strategy and develop channel-specific strategies to effectively share content with our key audiences using digital management platforms.The perfect candidate will have the right combination of ambition, judgment, multi-channel expertise, creative ideas, and strategic thinking to be successful.In this role you will:• Lead SOFAR's social media strategy for Europe, working as part of our regional marketing team to bring our brand to life across our key markets.• Develops effective and engaging content across multiple social channels, in a variety of formats from written to visual to video and more to improve brand favorability and trust. Collaborate closely with internal design and video teams to create dynamic assets for posts.• Manages social media communities by curating, scheduling, and responding to daily posts across Facebook, Twitter, and Instagram, etc., maintaining the appropriate brand voice and growing followers and engagement on all platforms.• Determine ideal social KPIs, monitor performance, and optimize content and distribution in real-time. Examine, gather, and report on data and insights from multiple sources and up level findings and recommendations for how we intend to leverage insights to improve.• Utilize appropriate measurement tools to assess the effectiveness, reach, and impact of social media programs compared to our goals and monitor the sentiment of online content.• Develop and execute social influencer marketing strategies.• Create compelling content to engage our community and fans; manage employee advocacy programs and continuously improve program effectiveness.• Constantly keeps a pulse on industry discussions on social media, and can react and respond accordingly.• Partner with regional social leads to create and share toolkits and content.• Partner with internal teams to execute integrated social activity for brand and product campaigns helping to breathe social-first thinking into everything we do.• Establish an ownable social strategy and editorial approach that delivers beats of always-relevant social content aligned with our marketing objectives• Collaborate across departments to create engaging, and diverse content for our followers.• Plan and execute social media campaigns, promotions, and contests specific to the Europe region, driving brand awareness, engagement, and conversion.• Create monitoring profiles for social media channels, respond to comments, messages, and reviews promptly, and address inquiries and concerns effectively.• Develop original copy from concept to completion and edit existing content as needed for SOFAR brands in EuropeWe are looking for:• 2-5 years experience of managing and growing social media (Facebook, X, Instagram, YouTube, blogs, etc.) and community platforms• Deep understanding of how brands should use social to show up authentically• Understanding of localization best practices• Experience with Social Media Management tools (Sprinklr, Sprout, Dynamic Signal)• Expert in developing social marketing strategies that are native to each channel and that can deliver tangible results• Experience managing relationships with external and internal agencies/design teams to brief and manage original content• Ability to collect, analyze, and use social data to inform decision-making• Exceptional written and verbal communication skills in German and English language• Knowledge of renewable energy industry is preferred. Standort SOFAR, Frankfurt
Customer Service Manager EMEA
HOYA Surgical Optics, Frankfurt
About HOYA Surgical Optics (HSO)HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.HSO way of workingIn fulfilling our roles, we areAccountable for our own capabilities and development.Focused on delivering results without excuses, andAlive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.We are looking for people whoSee beyond self and are impact focused.Consider the needs, challenges, and objectives of every person they interact withExhibit positive reinforcement to help others succeed.About the roleWorks closely with and have impact on: Customer Service, Supply Chain, SalesReports to: Director, Supply ChainKey duties & responsibilitiesManage the Customer Service department for direct markets (France, Germany, Austria) and distributor markets (all other countries in EMEA region).Drive and further develop all task related to Customer Service like order management, order fulfilment, customer feedback management, and tender management.Oversee and manage the continual development of processes in cooperation with employees.Responsible for external escalations from customers, and internal escalations from within the company, like for example the sales force.Regular communication and extension of existing KPI’sCrisis and backlog managementActive design, analysis, structuring, determination, and optimization of processes and designing of new processes related to customer centricity and customer orientation.Development of in-house standards.Responsible for the maintenance and accuracy of customer master data inside the ERP system.Documentation of processes in the quality management toolDocumentation and inform related parties on backorder situations.Regular communication to the stakeholders and sales team regarding actual situations.Drives digitalization in the customer related topics.Experience & Functional competencyExperienceMinimum 3 years’ experience in leading Team Leaders and employees in an intercultural environmentMinimum 5 years’ relevant customer service experienceExperience in handling medical products or other related products with quality regulationsExperience in the medical or pharmaceutical industrySkills/AccreditationsStrong communication and interpersonal skillsProject and Change management skillsGood knowledge in ERP systems (Navision, Dynamics365, SAP)Experience with the implementation of a new ERP systemVery good knowledge in MS Excel (Pivot tables, Data analysis, Reporting and visualizing in graphs)Good knowledge in MS PowerPoint and Word.User knowledge in other products regarding digitalization including CRM, EDI and Ticket-system is a plusFluent in German and Business fluent in English (B2)B1-level in French is a plus.Able to work independently and shows ownership towards areas of responsibilitiesEducationUniversity degree in a commercial, supply chain, or related area.Equivalent proven developmentWhat we are offeringGrowing company with opportunities to developFlexible work arrangementPension scheme30 days vacation + 1 free day on Christmas and New Years eveRestaurant checks and gift cardFurther benefitsBy submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes.We regret to inform you that due to the number of applications received, only shortlisted applicants will be notified. Thank you for your kind understanding. Standort HOYA Surgical Optics, Frankfurt
Associate - Credit Analyst
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:Ongoing Join Our Team as Associate, Credit Analyst in Frankfurt Are you ready to take your career in finance to the next level? Standard Chartered Bank is seeking an exceptional individual to join our team in Frankfurt as an Associate, Credit Analyst covering Corporate clients. This is an exciting opportunity to actively engage with Coverage/Relationship Managers and risk approvers, contributing to the preparation and review of full credit application packages. As a Credit Analyst, you will play a crucial role in assessing various risk types, including credit risk, fraud risk, sanction risk, sustainability/climate risk, and transaction risk. Key Responsibilities Create timely, insightful, and concise credit analysis reports as directed by the Team Leader. Conduct in-depth analysis of the client's industry dynamics, competitive positioning, and management strength. Articulate the client's strategy and assess its clarity and execution risks. Evaluate funding strategy, financial policy, treasury activities, and liquidity. Develop performance expectations, assess balance sheet strength, and conduct stress testing. Address other relevant risk aspects such as country risk and transaction-specific risks. Prepare additional analysis as required, including industry-specific reviews, portfolio reviews, and stress tests. Proactively monitor key entity and industry-wide events, covenants, and risk triggers. Partner with Relationship Managers to support client strategies and provide insights on key risk aspects. Collaborate with Risk by presenting credit analysis and proposed credit grading. Accompany Relationship Managers on client visits for due diligence. Act as a point of expertise for credit aspects with Product and other teams. Support Team Leaders and colleagues on projects aimed at enhancing team activities. Share knowledge and learnings with the team for continuous improvement. Qualifications Our Ideal Candidate: Graduates with sound knowledge of accounting and financial principles. MBA or CFA qualifications are advantageous but not required. Fluency in English and German. Ability to engage in credible dialogue at all organizational levels and with clients. Strong organizational skills with the ability to multitask and balance competing demands. Role Specific Technical Competencies: Minimum 2 years of relevant experience in banking, rating agencies, treasury, or accounting (preferred). Strong analytical skills with a focus on credit risk assessment. Excellent verbal and written communication skills. Ability to work across cultures in a dynamic environment. Why Join Us? Be part of a dynamic team in a leading international bank. Work on challenging projects and gain exposure to a wide range of financial products and industries. Opportunities for professional development and growth. Competitive compensation and benefits package. If you are a driven and analytical professional looking to excel in the world of finance, we invite you to apply for the Associate, Credit Analyst position at Standard Chartered Bank. Apply now and be a part of our journey towards excellence! Visit our careers website Standort Standard Chartered Bank, Frankfurt
Junior Customer Success Manager (m⁠/⁠w⁠/⁠d)
Benefits.me, Frankfurt
Über Benefits.meWir helfen Anbieter:innen durch exklusive Rabattaktionen mehr Reichweite zu generieren und ihre Umsätze nachhaltig zu steigern. Dabei machen wir gleichzeitig Mitarbeiter:innen von über 3.000 Unternehmen glücklich. Unsere Mission ist es, frischen Wind in die Welt der Employee Benefits zu bringen und Benefits besser zu machen. Deine Rolle ist entscheidend, um dieses Ziel zu erreichen!Was erwartet dich? Du bist die ständige Ansprechperson für Partnerunternehmen bezüglich Fragen und Feedback zu unseren Services. Du unterstützt unsere Partner:innen bei der optimalen Nutzung unserer Produkte für ihr Employer Branding. Du pflegst einen kontinuierlichen Austausch mit allen Unternehmensabteilungen zur Produktentwicklung basierend auf Feedback. Du arbeitest täglich mit unserem CRM (HubSpot) und verfasst sowie versendest Informations- und Marketing-E-Mails. Du wirkst aktiv bei der Konzeption und Durchführung von Networking-Veranstaltungen und Webinaren mit.Was solltest du mitbringen? Du verfügst über ausgezeichnete Kommunikationsfähigkeiten und eine starke Kundenorientierung. Deine Problemlösungskompetenz, Flexibilität und Zielorientierung zeichnen dich aus. Du bist teamfähig, verantwortungsbewusst und bereit, dich kontinuierlich weiterzuentwickeln. Dein analytisches Denken und deine Fähigkeit zum strukturierten Arbeiten sind herausragend. Deine Ausstrahlung, Begeisterungsfähigkeit sowie Erfahrung im Bereich Kundenbetreuung und/oder Employer Branding setzen dich zusätzlich hervor.Darauf kannst du dich freuen:Herzlich willkommen in unserer lebendigen Unternehmenskultur, geprägt von Werten wie Ambition, Offenheit, Verantwortung, Imperfektion, Transparenz und Diversität. Hier sind einige der Highlights, die dich erwarten: Gemeinsame Erlebnisse: Regelmäßige Teamevents und spontane Afterworks fördern den Zusammenhalt. Offene Kommunikation: Offenheit und Zusammenarbeit sind nicht nur Worte, sondern Kern unserer Unternehmensphilosophie. Flexibilität pur: Genieße Urlaub, wann immer es passt, mit unlimited holidays und entfalte dich in einer hybriden, flexiblen Arbeitsumgebung. Hunde willkommen: Unser Büro ist dog-friendly – bring deinen treuen Vierbeiner mit! Attraktive Benefits: Von betrieblicher Altersvorsorge (bAV), Tankkarte, Fitnessstudio, Parkplatz am Büro, Jobrad bis zum Zugang zu allen Vorteilen auf Benefits.me. Bei uns stehen Benefits nicht nur im Fokus, sie sind unsere Expertise! Agile Strukturen: Bei uns erlebst du agile Arbeitsweisen, Handlungsspielraum und Freiheit zur eigenständigen Entwicklung des Teams. Direkte Zusammenarbeit: Arbeite eng mit der Geschäftsführung zusammen, gestalte die Zukunft des Unternehmens aktiv mit und erlebe eine Start-up Atmosphäre mit flachen Hierarchien.Wenn du motiviert bist, Teil unseres Teams zu werden und einen Beitrag zu unserer Mission leisten möchtest, freuen wir uns auf deine Bewerbung!Zur Bewerbung:Unser Jobangebot Junior Customer Success Manager (m⁠/⁠w⁠/⁠d) klingt vielversprechend? Dann freuen wir uns auf eine aussagekräftige Bewerbung unter: https://benefitsme.workwise.io/s/2jRLlVw-junior-customer-success-manager-mwd Standort Benefits.me, Frankfurt
DACH Marketing Director, International Client Marketing
PGIM, Frankfurt
Responsibilities Work with the International Client Marketing team to understand the marketing strategy for Europe and establish full strategic marketing plans for Switzerland, Germany and Austria. Work with the regional sales lead in the respective regions to understand the local market and clients in order to provide strategic direction and proactive marketing support for the wholesale channel. Define the campaign and product focus and deliver integrated solutions epassing all marketing touch points. Manage the execution of marketing activities to support the sales strategy and goals in the respective regions. Provide direction and oversight to marketing specialists on the team who will help to execute certain marketing activities for the regions. Translate and transcreate content in German. This also involves proofing materials translated by external translation vendor for accuracy. Lead digital and execute content syndication programs for the region (email campaigns, social media, website) targeting key target audiences (fund selectors, private bankers). Leveraging technology, build personalized journeys for individual targets using a customized messaging approach. This includes ensuring the team is monitoring engagement on an ongoing basis and optimizing the approach along the journey. Brief local advertising needs (media plan, ad creative) and tailor messages to local markets in close collaborations with the local sales teams. Work actively with appointed key account manager at the media booking agency to ensuring best placements and maximise opportunities that might be tactical benefit to local markets regions. Partner with internal and external media partners to develop new assets such as videos, advertorials, articles Work with sales teams to outline conference sponsorship opportunities and seekmitment from affiliate partners. Work closely with the affiliate partners to coordinate roadshow activities and execute relevant planned events in the regions. Independently manage multiple projects and priorities and maintainprehensive marketing plans and production schedules to ensure quality and timely execution of initiatives Set KPI’s with Sales and Marketing Leadership to drive measurable results Developprehensive creative briefs that define goals and objectives, target audience, key messaging and visual direction for all initiatives Lead projects and provide direction to Editorial, Design, Digital and Corporate Functional teams to ensure programs are properly developed and executed Validate and test new ideas based on research/industry trends, and collaborate with other marketing team members and external partners to gatherpetitive information and identify new opportunities Establish strong working relationships with Sale Leads, Product Management, Affiliated Marketing Teams, Legal andpliance teams. Qualifications Previous experience working in a sales-driven, multi-channel, distribution environment. Understanding of professional buyer and intermediary audiences in Europe. Strong knowledge of investment products, financial services industry and capital markets Ability to speak and write in German is a must. French language desirable. Ability to apply traditional as well as new and unique marketing approaches Strong written and oralmunication skills Excellent attention to details Excellent organization skills Team player and able to work well under pressure An independent, self-starter with the ability to manage multiple projects and priorities simultaneously Education/Experience 10+ years of marketing experience in the DACH region for asset management/financial services firm Bachelor’s degree Proficient in Salesforce and Microsoft Office products and Adobe Incopy and Indesign eFCSoSe Standort PGIM, Frankfurt
Senior Manager Strategy and M&A
Veralto, Frankfurt
VeraltoImagine a world where everyone has access to clean water, safe food and medicines, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto (NYSE: VLTO) is a $4.8B global leader in essential technology solutions. Our industry-leading companies are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—help customers manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality and Innovation companies— Videojet, Esko, X-Rite, Pantone, and Linx —help protect the world’s food, medicine, and essentials by enabling customers to track and authenticate the billions of goods that travel the global supply chain every day. Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide. Our global team of 16,000 associates is guided by the Veralto Enterprise System and united by a powerful purpose: Safeguarding the World’s Most Vital Resources.Product Quality & InnovationProduct Quality & Innovation is comprised of Videojet, Esko, X-Rite, Pantone, and Linx, a group of technology companies dedicated to helping customers give products unique identities.Our businesses touch consumer, industrial, and pharmaceutical products to ensure freshness, consistency, and accurate labeling and tracking.From the iconic colors of a beloved brand to essential technology that enables confidence in the products we use every day, we are on a mission to bring our customer's vision to life and inspire trust.Our companies deliver software and digital hardware solutions that help the customer win today - with an eye to the needs of tomorrow. Future-focused and digitally driven, we bring the world connected technology that ensures design and production run smoothly and shelves are stocked with authentic quality products.About The RoleVeralto is looking for a Senior Manager of Strategy and Business Development to contribute to the strategic direction of its $2B Product Quality & Innovation Group. Reporting directly to the Senior Director of Strategy & Business Development for Product Quality & Innovation, and working with various strategic partners across five large operating companies and the wider Veralto Strategy and Corporate Development organization, this highly visible role is instrumental in shaping the strategic direction and inorganic growth trajectory of the business and driving shareholder value.Your ResponsibilitiesThe Senior Manager of Strategy and Business Development will contribute to the inorganic buildout of the Product Quality & Innovation Group, primarily comprised of Videojet, Esko, X-Rite, Pantone, and Linx. The Senior Manager of Strategy and Business Development will specifically drive inorganic strategy and oversee deals for the Product Quality & Innovation Group. This role has the opportunity to significantly impact the Group through strategically attractive acquisitions that will deliver strong returns on capital.Your ExperienceYou will:Learn established processes for market work and deal execution from long-tenured colleagues at Veralto and be a steward of process improvement through VESBecome the expert on adjacent and non-adjacent spaces through primary, proprietary market workServe as a project leader in conducting target company diligence Build an M&A funnel and drive decision-making across executive stakeholders by simplifying complex topics and communicating the business levers that define winning and losingOversee cultivation of near-, mid-, and long-term target relationshipsPartner with Veralto Corporate Development team to successfully execute dealsFacilitate business Strategic Planning Process and group-level strategy discussionsYour AttributesThe essential requirements of the job include: 3-5 years evaluating the market attractiveness and strategic fit of new businesses/markets/domains2-3 years in a top-tier consulting firm or equivalent experience focused on market analysis and/or growth/strategy commercial projectsUndergraduate degree in science, engineering, or other technical discipline and top tier MBASubstantial experience and/or formal education that has allowed the development of a deep understanding of a domain and/or industry resulting in key customer insights and empathy2-3 years’ experience executing in a non-consulting roleParticipated in 2-3 outside or inside diligence projects Standort Veralto, Frankfurt
Key Account Manager, Wind (F/M/D)
Power Climber, Frankfurt
A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & lnfrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful. Come join our growing Sales team at Power Climber Wind by BrandSafway!We are looking for a Key Account Manager who will be a part of our strategy for maintaining a leading position as provider for up-tower access solutions within the renewable energy sector, including Tower Service lifts, climb assist solutions and traction systems. Power Climber Wind is looking for a Key Account Manager to lead and develop our major wind industry accounts internationally. Reporting to the Global Sales Manager Wind, you will be part of a diverseinternational team who, together, are working towards developing meaningful partnerships with international customers across a range of industrial business sectors. As Key Account Manager for the wind segment, you will be responsible and fully accountable for the overall management and development of your designated accounts. This will primarily include cross-functionally leading a group of local commercial resources as part of your dedicated account team and actively seeking out new opportunities to develop the partnership with your stakeholders.ResponsibilitiesUnderstanding, planning and developing your assigned accounts in order to grow Power Climber Wind's business in the wind industry.Sales development throughout the value chain, from specifying Power Climber access solutions to negotiating, closing opportunities and servicing the account.Development & implementation of the strategy for the selected accounts to achieve sustainable and profitable sales.Definition and delivery of Power Climber's value proposition, by driving the awareness of the importance of safety, total cost of ownership and global support among others on all customer interface levels.Build relationships at utilities and OEMs to drive preference for Power Climber solutions at stakeholders beyond the assigned accounts.Act as the primary Power Climber contact and negotiator for the assigned Key Accounts, initiating and maintaining relations at all management levels and locations.Seek for the development and implementation of new product solutions in order to strengthen Power Climber's position at the assigned accounts and grow the business activity.Create and drive strategic revenue growth plans through a solution-selling sales plan.Travel of up to 50% is required.QualificationsYou have a solid technical understanding combined with strong commercial/business capabilities and a background working within the wind industry, potentially at an OEM or supplier. We therefore would expect you to have at least 5-10 years' experience in a similar commercial role with proven experience in key account management and a strong track record delivering short term results while creating long term customer value.You will have experience in sales management and business development, bringing strong capabilities in the B2B area and the ability to work on both direct and indirect sales. Being an international industry, we are looking for a candidate with good intercultural awareness and someone who enjoys collaborating across borders.You will be able to work successfully on both a strategic and operational level, managing crossfunctional account teams on global level. A strong networker, you will have excellent communication and negotiation skills and be fluent in English and German. Additional professional proficiency in Danish would be a plus.Power Climber Wind in Europe is based in Belgium however, the candidate may be based remotely out of a home office in Germany or Belgium. lt is essential that you are located close to transportation hubs such as airports for regular travel.Let us grow together ...... and send your application, including your salary expectations and your earliest possible starting date, to E-Mail anzeigen. You will find further information about Power Climber Wind on our website www.powerclimberwind.com. Standort Power Climber, Frankfurt
Senior Sales Manager
JD Ross Energy, Frankfurt
My client is looking for a new Senior Sales Manager to join the business to start building out their new division as they launch their EV charging department in Europe! With this role, there are huge opportunities to grow the new market and for future leadership positions as they start to build a new team around you. Position:The Senior Sales / Business Development Manager will be responsible for leading the sales efforts and building out the market of electric vehicle chargers within the company. The main focus will be on driving sales growth, acquiring new partners/customers, developing and implementing sales strategies, and managing a team of sales professionals. You will work closely with customers, partners, and internal stakeholders to identify opportunities, build relationships, and close deals. They are looking for someone with extensive sales experience and business development, also a strong understanding of the EV charging industry and a proven track record of achieving sales targets.Responsibilities:• Develop the sales strategy for EV chargers, aligning with the company's goals and objectives. • Lead and manage a sales team, providing guidance, coaching, and performance feedback to maximize their potential and achieve sales targets. • Identify and cultivate relationships with customers, partners, and stakeholders in the EV charging industry. • Collaborate with the marketing team to create compelling sales materials, presentations, and campaigns to support the sales process. • Conduct market research to understand customer needs, preferences, and pricing trends, and provide feedback to the product development team. • Develop and maintain sales forecasts, budgets, and performance metrics, and regularly report on progress to senior management. • Participate in industry conferences, trade shows, and events to promote the company's EV charger products and establish industry thought leadership. • Collaborate cross-functionally with other teams, such as engineering, operations, and customer support, to ensure customer satisfaction and successful project implementations. • Monitor and evaluate sales team performance, providing ongoing training and support to enhance their skills and knowledge. Job Requirements: • At least 5 years of experience is required in EV charging related industry. • Proven track record of successfully leading and achieving sales targets, preferably in the EV charging industry or a related field. • Strong understanding of the EV charging industry.• Strong leadership skills and experience managing a team. • Strong commerical skills and sales techniques.• Exceptional communication and presentation skills, with the ability to effectively convey complex concepts.• Strategic thinker with strong analytical and problem-solving abilities. • Ability to build and maintain relationships with customers, partners, and industry influencers. • Self-motivated, driven, and results-oriented with a strong work ethic. • Willingness to travel as needed to meet with clients, attend conferences, and visit project sites. • English fluent - Korean or any other European language will be an added value.Benefits:• Competitive market salary • 20% bonus • Company car • Exciting career growth and progession opportunities How to Apply:Please submit your resume detailing your relevant experience to E-Mail anzeigen. ️ Standort JD Ross Energy, Frankfurt
Account Manager Germany – PP Compounds (m / f / d)
SIMPLEX Recruitment, Frankfurt
Position Purpose:This position is responsible for maximising sales opportunities by developing, maintaining and growing relationships with customers in Germany. The Account Manager will lead the establishment, negotiation, implementation and compliance of agreements, which drive profitable growth for the company. The Account Manager will focus on deploying site specific customer strategies and programs to retain existing business, improve penetration and growth of market share.Duties & Responsibilities:Account Manager will be responsible for growing and supporting assigned accounts allowing adequate time to develop relationships with multiple contacts.Develop strong relationships across the customer’s organisation to influence decision makers at all levels and drive compliance.Manage and maintain pricing strategy for multiple locations. Expand product categories for greater share on market and implement new programs to drive margin improvement.Manage extensive travel based on priorities and be responsible for customer action planning and project management to meet growth objectives.Negotiate sound and favourable agreements to drive business.Acts as the primary point of contact to the customers.Working directly with buyers, product development and marketing people at customers to anticipate future needs and ensure that solutions are developed to meet their needs.Working closely with the internal technical support team to ensure that customer’s current requirements are understood and met.Perform value added selling of the organization through customer education, sample requests, technical service, contract negotiations and quality solution.Preferred education, experience and skills:Bachelor’s Degree in Marketing, Management, Engineering or equivalent.Minimum 5 years of sales experience in a business-to-business environment demonstrated sales skills.At least 5 years of experience in the plastics industry.Fluent in German and English.The ability to discover and define commercial and technical customer requirements.Strong interpersonal, negotiation and influencing skills.Able to establish and build relationships at all levels.Clear sense of ethic and a high standard of professional conduct.Self-motivated professional with a straightforward approach to problem solving.Team player. Standort SIMPLEX Recruitment, Frankfurt
HEYDUDE: Key Account Manager Fashion / Lifestyle & Energy Germany & Austria - Maternity Cover (m/f/d)
Agentur Olaf Zern, Frankfurt
Our partners from Crocs are looking for a Key Account Manager (m/f/d) Fashion / Lifestyle & Energy for the areas Germany & Austria as a maternity cover for their brand HEYDUDE. Become part of the HEYDUDE Family and work in a unique environment with a 'startup dynamic' under the umbrella of a fast growing and solid global brand. Become a DUDE! HEYDUDE crafts comfortable, versatile, and accessible footwear and accessories. Founded in Italy in 2008, HEYDUDE pays diligent attention to detail, and a passion for outstanding craftsmanship into every pair of HEYDUDE shoes. HEYDUDE believes its innovative, ultra-light comfort and casual, yet versatile style is a winning combination. In February of 2022, Crocs, Inc. acquired HEYDUDE, a casual footwear brand with very high growth and high profit. This acquisition not only adds an outstanding brand to the Crocs portfolio, but will provide a wealth of opportunity for teamwork, career growth, and best practice sharing across the two brands. Introduction on the role: The KAM is leading strategic planning and development of all German/Austria market key accounts and development of all needed tools – in connection with internal stakeholders – to be successful in the Sport/Lifestyle & Energy focused channels. Building a strong sales lead focused on mid- and long-term strategic plan, coordinate and activate all brand departments to execute relevant coop and sales activities to maximize success and create an exponential growth path. Main Focus is to intensify the relation and to develop the HEYDUDE business with HEYDUDE Sport/Lifestyle & Energy accounts and to drive this German/Austria market Key Account business. The KAM is supporting the strategic vision, tools, and roadmap for our priority key account growth in the German/Austria market as well as EMEA region. The role will execute our Wholesale strategic planning, drive brand priorities and pillars, and influence and collaborate with Key Account teams across German/Austria market and other key European regions. What will you do? German & Austrian Market Sport/Lifestyle & Energy channel leadership to drive Key Account Growth: Develop, manage and execute the sales and business plans for the assigned key accounts within German/Austrian market and coordination – in connection with sales manager - a sales plan (by account and product) for all German/Austrian market Key Accounts; Deliver the expected exponential growth with focus on Sport/Lifestyle & Energy accounts; Leverage processes and operating tools to drive the cooperation by implementing the strategic model for the Sport/Lifestyle & Energy customers. Supporting and executing German & Austrian market /EMEA wholesale Strategies with focus on Sport/Lifestyle & Energy channels: Drive input and being the footwear business advocate for all relevant aspects of the Key account business; Plan, analyze and implement projects and initiatives across internal functions and lead the initiatives across all focus channels and Key Accounts; Develops, in coordination with the market sales director, a sales plan (by account and product) for all German/Austrian market Sport/Lifestyle & Energy Key Accounts. Develop German & Austrian Market Sport/Lifestyle & Energy Key Account profitability and productivity: Consults with manager regarding development of business plans and is accountable for achieving sales quotas; Analyzes, evaluates and reports required sales information in a timely manner; Visits the Key customers as well as stores routinely, to evaluate assortments and make proper revisions to satisfy market needs; Negotiate terms and conditions with key accounts in line and agreed with company expectations; Partner with Finance, Operations and Logistics teams to drive stronger profitability and focus on key KPIs. Team and functional Leadership and Management of German & Austrian Sport/Lifestyle & Energy KA Group: Lead, develop and motivate the specialty/energy team and building a successful working environment within the HEYDUDE International team; Intensive “best practice” exchange with all KAMs focused on direct Markets. Who are you? Bachelor’s degree or similar in a related field or equivalent work experience; 5+ years in Sales and Key Account Management preferably in the footwear, casual or sport industry; Deep knowledge & experience of Wholesale Key Accounts focused on German/Austrian Market Sport/Lifestyle & Energy channel and key accounts; Ability to assess customer needs and to establish industry leading relationship between the Brand and Key Accounts; Experiences to move successfully in a complex Matrix organization driving partnership and relationship focus; Proven ability in driving successful growth strategies in complex environments; Excellent oral and written communication and presentation skills; Balance of strategy and deal maker mentality with innovative, flexible, and creative problem-solving skills; Travel requirements: yes, must have valid drivers license! What do we offer? A job within a unique environment with a 'startup dynamic' under the umbrella of a fast growing and solid global brand; Fun workplace, innovating working environment; 50% discount on the most comfortable shoes in the world; Our great training curriculum with in-person sessions and a global eLearning platform offers you a lot of room for personal growth to get a little bit better every day; And so much more! Sounds pretty amazing right? Well, what are you waiting for?! We value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Standort Agentur Olaf Zern, Frankfurt
Senior Consultant - Product Lifecycle Management - Biologics
ProPharma, Frankfurt
Company DescriptionFor the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.Job DescriptionThis Senior Consultant Product Lifecycle Management - Biologics position is considered a subject matter expert and plays a pivotal role in some of our most challenging and rewarding drug development projects. In this exciting function, you will work as a project manager in order to create and implement key strategic plans for a variety of life-science clients. This role offers great diversity; the chance to learn new subject matters and will allow you to be at forefront of some of the most fascinating and innovative development projects globally.Responsibilities include:The Senior Consultant Product Lifecycle Management will manage complex manufacturing and transfer projects to successful and timely decision points for products under development or currently licensedBe a key Project leader for a range of drug development projects within the Biological spacePartner with the department head to manage the development and execution of project team strategy and to optimize team effectiveness in achieving project objectives in alignment with budget and timelineEstablish and maintain functionally integrated project schedules to enable accurate project, financial, and portfolio analyses and ensure accurate inputs are provided into business planning processesEnsure alignment with project sub-teams and functional partnersOversee and prepare project team budget including resources and costs, collaborating with finance and other cross-functional departmentsEnsure project team activities and decisions are clearly communicated, documented, and archived, act as primary contact for project team-related informationFacilitate project team meetings, cross-functional communication, and decision making, ensuring alignment with internal and external stakeholdersIdentify, recommend and manage the implementation of process and other improvements; whether pertinent to departmental and/or corporateAssist Operations in staffing client projects to enable the company to execute the strategic plan efficiently and effectively, and to meet revenue and profit goals based on personnel skills development and client needs.Other duties as assignedExperience requiredBSc or above in a Life-sciences disciplineMust possess at least 10 or more years’ experience working within the life-sciences sectorSubstantial exposure to Strategic Project management linked to Drug development is keyKey exposure to Biological development is a mustProven experience of multiple areas which would include technical transfers and drug development activitiesFluency in English (another EU language would be preferred but not essential)Ability to develop proposals and organize and conduct professional presentations to (potential) clientsHands-on experience with (remote) CMO managementOutstanding knowledge of overall drug development process and cGMP and ISO relevant to pharmaceutical/biotech and medical device organizations.Excellent analytical skills, with an ability to communicate complex issues in a simple wayRemote working opportunities are availableAdditional InformationWe celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.*** Standort ProPharma, Frankfurt
Key Account Manager - DACH
The Advocate Group, Frankfurt
Job Title: Key Account Manager - DACH & NordicsLocation: Remote, (based in Germany)Salary: €70,000 - 75,000 + packageThe Advocate Group is proud to represent a highly innovative, fast-growing organisation within the consumer goods industry, and a brand that is taking the Personal Care market by storm.We are currently searching for an experienced and driven Sales professional to join the European commercial team to drive growth across DACH and Nordic regions as a Business Development Manager, working closely with key distributors and retail partners.ResponsibilitiesWork closely with the various internal teams and distributors to develop the omnichannel business roadmap and execute the sales strategyFurther develop the business in DACH & Nordics (new products, new channels)Strategic account management: Identify and develop new business opportunities with distribution and retail partners in the assigned area(s) of the marketManage the day-to-day business in the DACH & Nordics markets by working in synergy with our partnersEnsure accurate and timely forecasting of sales within standard procedures, as well as in-market stock levels and ordering pipelineEnsure the growth of distribution levels as per the agreed yearly KPIsTake charge and follow up on marketing activities collaborating with the brand activation team, distributors, and partners.Monitoring and reporting competition and market intelBring relevant shopper and category insights and shape them into actionable in-store executions and activitiesLeverage business analytics to influence customer and company decision making at top-to-top levels, utilizing internal/customer business systemsYour ProfileClear ability to develop opportunities into high performing, profitable sales streams.Ability to build and grow sales relationships with internal and external stakeholdersRelevant third level education and minimum 3+ years of relevant experience.Fluent command of German and English in written and oral communication (must).Knowledge of the Retail landscape across different sales channels (essential).Advance knowledge of different go to market strategies: via distributor, direct business, and hybrid models (essential).Relevant experience in FMCG industry and key account management (essential).Proven track record in achieving new business targets and objectives.Excellent communication, time management, organization, and presentation skills.Strong commercial acumen and negotiation skills.Advanced knowledge of P&L, and strong financial acumen.Versatile, self-motivated and results driven.Strong interpersonal skills and ability to build relationships.Strong computer skills, including MS Office applications, sales database, web applications, SAP, and IBP.If you're looking for your next career move within a fast-growth environment, driving the sales and development of a highly innovative brand, then we'd love to speak to you.Phone: 0151 209 2055 Email: E-Mail anzeigenThe Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency about this vacancy. Standort The Advocate Group, Frankfurt
Senior Sales Executive DACH
Inspera, Frankfurt
Inspera was born in #Norway as a #cloud ️ based digital assessment platform that helps plan, author and deliver digital exams globally We are on a mission to make #education assessment more inclusive, fair and relevant.This is an exciting role focused on driving the growth of Inspera within the DACH region during a period of digital transformation in the industry. The Senior Sales Executive DACH will be responsible for executing the regional go-to-market new business growth strategy with Inspera's leading digital assessment ecosystem.Specifically, you will be responsible for new customer acquisition and will work closely with an existing sales and account management team in the region. You will work with marketing and product colleagues to build, mature and convert a sales pipeline. Using a consultative sales approach to mature leads through to close.Key responsibilities & dutiesCreate and execute a strategic sales plan that expands Inspera's customer base and extends the company's reach in the DACH region.Meet and exceed agreed sales targets.Build and foster relationships with key targets within the Higher Education industry, including C-level and PVC-level senior managers.Build and maintain digital assessment market insight.Present and demonstrate Inspera's digital assessment capabilities to key prospects in the DACH region.Travel as necessary to conferences, events, and customer locations.Collaborate with other company departments, such as marketing, product or engineering, to showcase Inspera's capabilities to the market.Provide accurate and timely sales reporting to Finance and Sales management according to company guidelines and principles. RequirementsMinimum of 3 years in B2B EdTech sales experience required.Experience with a CRM system, ideally HubSpot.A passion for tech and digital transformation.Confident communicator both verbally and writtenResilience and ability to work both independently and as part of a team.Ability to travel approx. 20% of the time.Fluent German skills are desirable.Experience in the DACH market is a plus. Standort Inspera, Frankfurt
Clinical Business Development Manager (100% Remote)
UNOQUIP, Frankfurt
About the jobUNOQUIP was founded on a simple idea: Expert Solutions to improve patient care. With experienced international partners, we are marketing and selling medical devices in the field of fluid management, respiratory care, airway management and nursing care.Are you ready to take on this mission? Reporting to the Commercial Head of DACH, you’ll take care of UNOQUIP's Clinical Sales and Business Development in Germany. The purpose of this position is to deliver real clinical value to health care professionals and business partners – go beyond product to improve patient outcomes.1. Who are we?Founded in October 2022, UNOQUIP is a fast-growing global marketer of high-quality single-use medical devices. We are dedicated to equipping healthcare professionals with solutions to provide optimal patient care in acute care settings.We are an international, experienced, and highly committed team with a passion for what we do. UNOQUIP strives to be recognized as experts in solutions for single-use medical devices. We work closely with our customers to deliver superior solutions, with exceptional service and with the clear purpose of improving patient outcomes.UNOQUIP is headquartered in Schaffhausen, Switzerland and has offices and direct presence in Spain, Denmark, Sweden, Norway, Finland, U.K. and Australia. UNOQUIP also collaborates closely with global distribution partners, all of whom have extensive medical device expertise and share our commitment to providing solutions that meet the needs of the healthcare sector. Distribution to our customers is organized from four distribution centers in Belgium, the UK, and Australia.What We Value:· Trust: We build relationships based on trust, internally and with our valued business partners.· Passion: We seek individuals who are passionate about making a difference in the healthcare industry.· Positive Mindset: A positive outlook is the key to finding the right solutions and overcoming challenges.2. What will you work on? You will be responsible for a wide range of responsibilities and tasks related to the direct clinical sales of UNOQUIP products in Germany, as well as liaising with our distribution partners in Austria and Switzerland. A key element of the role will be to provide clinical support to our business and Group Purchasing Organisation (GPO, Einkaufsgemeinschaften) strategy.You will work in an operational role and be responsible for building strong and sustainable relationships with healthcare professionals and decision makers, demonstrating an outstanding level of accountability with focus on customer needs and UNOQUIP's business objectives. This is an exciting opportunity to join a young organisation and make a significant and defining impact on our regional presence in the DACH region. 3. Your areas of knowledge and expertise (that matter most for this role):You will be responsible for the following areas:Maximising the clinical awareness for our products and their benefits, resulting in increased usage of our products in the region.Developing business concepts, total cost of care / budget impact models and perform other activities in line with our strategies, creating value for the customers and increasing UNOQUIPs footprint and sales.Adding the clinical angle to drive product- price and mix favourable for customers and UNOQUIP.Providing clinical training support and mentor your colleagues with continued education.Building and executing regional competitive growth strategies on focus products.Partnering with local teams and regional organisations (such as nursing associations) to conduct clinical events.Driving clinical projects from start to completion while utilizing project management skills to reach strategic objectives.Creating and developing innovative ways to reach and educate customers.Maintaining an understanding of current clinical regulations and common industry practices.Identifying and driving new business opportunities and ensure commercial clinical execution versus strategy.In this multifaceted, important position you will report directly to the commercial head of DACH while also have your own territory.4. You have / you are:Bachelor’s degree in Life Science or Business-related subjects or other relevant education.A strong clinical understanding, preferably a clinical nursing background in acute care.Strong, empathic presentation skills including presentations in front of clinical stakeholders.A talent to interact with healthcare professionals and operating in complex clinical environments like intensive care units.Proven ability to work within a team with a can-do attitude, being open for new experiences and changes.Good selling skills, while not necessarily being a sales expert.A talent for identifying trends and future requirements and being able to share and distribute the knowledge in a wider organisation.Experience of working in the Medical Device Industry will be an advantage.Through effective decision-making, planning, and implementation, deliver superior business results within tight deadlines.Analytical & IT skills, including ability to efficiently work with excel calculations and databases.Confident personality with an engaging positive mindset and attention to detail.Work with minimal supervision, good initiative, and follow-up, focus on details, while understanding how work fits into the larger picture.100% proficient in your local language (German), written and spoken, and in English.Other requirements:Ability to travel 50% of the working time.References from at least 2 senior managers and from 2 reputable customers.Desired:Experience in working in international organisations and/or project groups.Preferred experience in using MS Dynamics 365.5. What can we offer you?Engage in building an international medical device start-up with a strong patient focus and international colleagues.Be part of an energetic, collaborative, and positive culture.Basic and ongoing training in our product range and market trends, to enable competent exchanges with suppliers and customers.Become involved in a very meaningful project in the healthcare industry.Company car.Up to 28 days of vacation.Ability to work 100% remotely.6. Interested?Complete the LinkedIn application.We aim to give you an initial response within 2 weeks. Next steps are communicated in the phone call with recruiters.As a candidate, you consent to UNOQUIP storing your CV and application for the purpose of recruiting for the specific positions advertised here. We will keep the data for a maximum of 6 months, during which time you can also ask us to delete your data by writing us through Linkedin with subject “GDPR - Your full Name”. Standort UNOQUIP, Frankfurt