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Überblick über die Statistik des Gehaltsniveaus für "Customer Service Sales Support in Dortmund"

45 000 € Durchschnittliches Monatsgehalt

Durchschnittliches Gehaltsniveau in den letzten 12 Monaten: "Customer Service Sales Support in Dortmund"

Währung: EUR USD Jahr: 2024
Das Balkendiagramm zeigt die Änderung des Gehaltsniveaus in der Customer Service Sales Support Branche in Dortmund

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Regional Sales Executive - Audit Services - Remote w/Travel
apexanalytix, Dortmund
The Regional Sales Executive is responsible for the achievement of sales and client goals in the UK and will be remote, working from home. The successful candidate will be primarily a hunter, traveling for Face-to-Face presentations with clients. This role will be leading and managing complex solution sales. The candidate will have Enterprise full cycle sales experience, preferable in AP Audit services.A Snapshot of What you Would do:Direct selling of recovery audit and risk services to executive managementIdentifies potential customers and implements plan to secure their business (hunts)Lead and manage complex solution salesDevelop and execute field level marketing plansPrepares RFP responses as required.Develops and maintains sales forecasts on anticipated territory sales.Submits reports of sales activity and maintains records.Analyzes sales statistics to formulate policy and assist in promoting sales.Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops sales campaigns to accommodate goals of company.Prepares periodic sales report showing sales volume and potential sales.Interprets company policy to employees and enforces company policy and practices.Promotes satisfactory customer relations.Works closely with company personnel to ensure prompt service to customers.Keeps informed on company contract procedures and pricing.Qualifications: Five or more years selling to Accounting, Finance and Procurement in Fortune 1000 companiesExperience selling outsourced financial services a plusBig 4 Consulting experience a plusTraveling to clients for F2F presentationsAbout Us:apexanalytix is the leading provider of trusted supplier data; supplier portal software; controls, audit and analytics software; and AP recovery audit services. We protect over $5 trillion in spend and prevent or recover over $3 billion in overpayments annually, and our client portals actively support over 3 million suppliers. Our software and audit services are built on our SmartVM database of over 20 million supplier records with contacts, scored for accuracy and age, based on integration with over 650 external data sources and over 10 million communications with suppliers each year. apexanalytix Archimedes, an advanced cognitive technology and innovation system, supported by IBM Watson, is integrated into apexanalytix software and services to harness the power of the future through smarter recoveries, controls, analytics, working capital and supplier data. We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and are fluent in languages covering 98 percent of global trade.Our Culture:At apexanalytix, our culture drives everything! We live our culture of performance, respect, candor, and fun—in that order. Performance is measured by delivering value to our clients, generating goodwill, trust, and partnership. Sincere respect for each other, our diverse backgrounds and our well-being are our cornerstones. We value open and honest relationships with each other, our clients, and our communities. And life is too short to not have fun! We look for team players who possess the qualities of being humble, hungry, and smart. We recruit candidates who will strive for accountability in performance and career growth, serving our clients in long-term respectful relationships, and working in a diverse and caring environment. Standort apexanalytix, Dortmund
Strategic Account Manager (IC) - German speaking
Freshworks, Dortmund
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job location - GermanyJob DescriptionThis is an Individual Contributor (IC) role. As a Strategic Account Manager at Freshworks, you’ll drive sales into existing defined paying accounts in the DACH region. Your accounts will all have strategic importance to the growth of the region. You will collaborate with teams across Freshworks to manage all aspects of the sales process, including business development, lead management, qualification, evaluation, and closing. You will advocate multiple Freshworks product lines, and as a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented. You will be tasked with increasing spending on existing product lines as well as cross-selling additional products. You will be partly targeted on churn while also managing the whole renewal and uptick process.Role and ResponsibilitiesDrive sales in a defined set of paying accounts to meet or exceed revenue targets in the DACH Market.Develop and execute a strategic plan that leads to the creation and maintenance of a robust sales pipeline, including opportunities in existing accountsManage numerous accounts concurrently and strategicallyManage the renewal process end-to-endWork alongside the CSM organization to reduce churn in your book of businessProvide regular reporting of pipeline and forecastingCreate and articulate compelling value conversations with C-Level stakeholders and also work in alignment with inside stakeholders, namely AEs, Customer Success, Implementations, Billing, Support, deals teams etcAnalyze sales/metrics data from your accounts to help evolve your strategyAssist customers in identifying industry-relevant use cases and educate customers to make a strong business impactDevelop long-term strategic relationships with key accounts to maintain best-in-class service and customer satisfactionKeep abreast of competition, competitive issues and productsParticipate in team-building and company-growth activities, including strategy setting, sales training, marketing efforts and customer careTravel to customer locations in support of sales efforts as and when requiredQualifications8+ years of experience in direct/field sales with SaaS solutions (B2B environment)Sales experience with CX, CRM or ITSM products is a strong advantageFluent in German (business level)Experience in identifying, developing, negotiating, and closing large-scale technology dealsExperience in presenting a technology suite of products within an existing portfolio of accountsExperience in proactively growing customer relationships while being curious to understand client’s businessPrior experience in an environment where they managed a book of business in technology sales, which included large growth in net new opportunitiesConsult and translate customer business and technology needs into technology solutionsProven track record of consistent territory growth and quota achievementUnderstanding of Customer Experience/Employee Experience in a world of digital business transformationThese are some benefits you can expect from us in return25 days annual Paid-Time-Off (PTO) + additional 5 days off for the 1st 5 years of serviceLife & Long-Term Disability insuranceLearning & Reading budget of up to €1.000 per yearFitness budget of up to €30 per monthFree online yoga classes twice a weekSmunch: order delicious home-cooked meals straight to the office on us 2X a weekFully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast optionsWeekly family lunch and quarterly team-building eventsCompany Funded Employee Assistance Program (EAP) for both you and your familyLong Service AwardsDiscounted Tax Support ServicesAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion, irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Standort Freshworks, Dortmund
Regional Sales Manager
ADDEV Materials Aerospace, Dortmund
About ADDEV Materials: www.addevmaterials.com ADDEV Materials was established in 2006 and is an intermediate-sized owner-managed company with more than 800 employees on 15 sites throughout the world. It has a turnover of 200 million euros. As a designer and manufacturer of long-lasting, customized materials – adhesives, technical films, glues and chemical products – ADDEV Materials ensures responsible industrial performance for its clients in the Aerospace & Defense, Mobility & Industries and Healthcare & Hygiene markets. ADDEV Materials is an expert manufacturer and distributor and also provides genuine know-how in terms of: - Converting technical films and adhesive solutions.We are currently looking to recruit a home based, self-motivated, ambitious individual with proven aerospace consumables or coatings and related chemicals sales experience.Job Purpose StatementTo develop ADDEV Materials position as a leading supplier to the Aerospace, Defence and similar high-tech industries; within a defined geographical territory and/or market sector. To achieve or exceed sales targets using sales and account management techniques in line with the company’s strategy. To provide consultancy to customers on the correct product selection and use, to enhance the customer’s process for mutual advantage.To identify and call regularly on key customers and prospects, meeting key decision makers and presenting proposals for the sale/purchase and use of ADDEV Materials product range.To increase market penetration and market share for ADDEV Materials.The role will home-based and require external sales visits and marketing events, with frequent trips to the Company’s facilities in the UK. The Sales Manager must be able to conduct themselves in a professional manner and have excellent communication skills to maintain and develop key relationships.Job AccountabilitiesTo achieve sales targets set by and agreed with the VP Sales.Sales region Northern Europe (Germany, Netherlands, Austria)To support and ensure continuity of business with customers through recognised account management techniques.To develop a time management programme and journey plan ensuring that customers are regularly visited at a frequency related to their expenditure and needs.To technically support the use of ADDEV Materials products at the customer.To fully understand and have expertise in the use of non-metallic materials in industry and the related specifications and environmental legislation. To use this knowledge to develop ADDEV Materials business in the marketplace.To develop and maintain an accurate market profile and records of key customers, contacts, and specifications utilising Microsoft Dynamics CRM.To get to know key contacts in the customer base, meet them regularly and be recognised as a competent and knowledgeable consultant.To prepare proposals, technical solutions and service offers to customers as required.To prepare and make formal presentations of the company’s products and services to customers and to secure new markets and orders as a result.Contribute to the activities and success of the company.Work with the customer services department and the Operations manager to ensure that ADDEV Materials offers the best and unrivalled levels of service, quality and value to its customers.Maintain a library of technical and commercial data necessary to support the application of ADDEV Materials products at the customer.Job Knowledge, Skills and ExperienceGraduate or similar calibreKnowledge of coatings and non-metallic materials technology and aerospace manufacturing techniques and requirements.Knowledge of specifications and regulations that affect the industry.Experienced in sales, with formal training in sales techniques and recognised account management skills.Excellent presentation and communication skills; numerate and literate.Motivated and methodical, good team-working skills.Self-starter, used to working unsupervised.Competitive and with a will to overcome objections and succeed in a competitive environment.Language – English and 2nd language preferredKey ChallengesAchieve sales targets and growth objectives in line with plan. Retain customers for the long term good of the company.Create an increased demand for the company’s products in a competitive market, where many similar offers are available.To become fully conversant with ADDEV Materials product and service offerTo become expert in industry specifications and legislation, which affect the success of the business.To attain expertise in the application of ADDEV Materials products in the customer’s process.To identify new customers and opportunities and to progress sales from initial contact through to invoice.To communicate with suppliers and customers and to be recognised as an expert.Our Values:TEAM (Transparency - Enthusiam - Autonomy - Motivation) Standort ADDEV Materials Aerospace, Dortmund
Inside Sales Manager
Apsida Life Science, Dortmund
Our ideal candidate is a hardworking and focused analytical thinker, with strong communication skills, an attention to detail, with a passion for sales. You must enjoy working independently, be self-motivated, and love to learn about the latest scientific developments and technologies delivering precision medicine to patients.Location: EUR, Germany prefSalary: €50,000 to €70,000!! Plus commissionResponsibilitiesMore specifically, you will participate in the following:Achieve quarterly and annual lead generation goals as outlined in sales incentive comp plan;Handle inbound client emails and calls, qualify leads, and grow client relationships at the appropriate levels;Collaborate effectively with the Business Development team, bringing potential opportunities to their attention;Effectively transfer accounts and client information to Regional Business team;Expand client requests upselling for business unit when possible;Provide sales activity reports to management on a regular cadence;Develop client call cycle to achieve objectives and sales plan;Provide general intelligence on key competitors;Sell the business unit’s capabilities leveraging differentiation framework;Collaborate with company wide resources to achieve superior customer satisfaction;Organize and hosts client visits if required;Use SalesForce to manage internal communication and document territory and client information as required;Maintain frequent email and phone contact with clients to grow and expand business relationships;Leverage Marketing, SMEs, and Customer Service and Support Staff to support client discussions and heighten clients’ awareness of business unit services;Create leads from literature and industry events including peer reviewed journals, poster/symposium presenters, and attendee lists, as well as from other sources as necessary.EducationPossess a relevant degree in a life science subject such as Immunology, Pathology, Genomics etc. at a bachelor’s degree or higher.Main RequirementsStrong command of spoken and written English and German is essential;Commercial/Inside Sales experience within a Contract Research Organization (“CRO”) or related bioanalytical services company preferred;Understand the biologics/drug development process, including an understanding of clinical trial processes;Experience using Salesforce.com, Eloqua, ZoomInfo, and similar tools;Strong attention to detail;Excellent writer and verbal communicator;Excellent organizational and multi-tasking abilities;Demonstrated initiative, self-motivation, and self-discipline;Possess values of integrity, ambition, achievement, courage and a clear sense of ethics, which will be paramount to the overall skill set of the candidate.Working Conditions100% remote work, although you must be located in Europe. Standort Apsida Life Science, Dortmund
AWS Account Manager (m/f/d)
AllCloud, Dortmund
About AllCloudAllCloud is a global professional services company providing organizations with cloud enablement and transformation tools. As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner, and a Snowflake Premier Partner, AllCloud helps clients connect their front and back offices by building a new operating model to harness the benefits of cloud technology and data and analytics.Job SummaryAllCloud is looking for an AWS Account Manager. As an AWS Account Manager at AllCloud, you will be responsible for driving revenue growth in AWS Platform services by prescribing and positioning the right solutions for customers alongside your AWS Platform counterparts. In this role, you will personally demonstrate prescriptive solution-selling expertise, including developing account strategies, interacting with and leading cross-functional resource teams, and providing leadership and hands-on participation in strategic engagements. This role requires sales experience with high-level decision-makers but with a strong focus on high-velocity prospecting and developing new opportunities.The ideal candidate will have B2B sales experience engaging with multiple personas from end-buyers to C-suite executives. They will understand how to identify, develop, negotiate, and close small, medium, and large complex AllCloud AWS services deals. Candidates should be self-starters with a proven track record of exceeding monthly and quarterly input and output goals.Summary of Key ResponsibilitiesThe AWS Account Manager position is a quota-carrying position - a hunter is neededOwn the entire sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting (mostly new customer aquisition)Possess a comprehensive understanding of AllCloud AWS solution and connect that knowledge directly to customer ROIProactively develop and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)Act as an escalation point of contact for relationship and commercial issuesDevelop strategies and coordinate cross-functional support to help customers maximize the value from AllCloud and AWSSelling Infrastructure as a Service (IaaS) elements through Managed Services and other AWS platform servicesResponsible for maintaining customer relationships, preparing sales proposals, and ongoing sales activitiesRequirementsMinimum of 3+ years of sales experience in High tech AWS, Azure, or GCP Cloud/Infrastructure / Software to market for a service providerTechnical background: Cloud, Internet, IT, Virtualization, hardware, networkExcellent executive presence with strong written and verbal communication skills in the German and English languagesProven success with technology-orientated customersSales abilities - proven demonstrated track record to meet sales goals, negotiations skillsLeverage a proven sale methodology and approach to produce quarter-over-quarter target attainmentPersonal Abilities – Customer-facing, Communication, customer-oriented, work independently, trustworthy, reliable, focused, and a team playerFluency in German is essential, living in Germany is necessaryAdvantagesAble to connect relationally with both technical and business executivesAble to perform efficiently and effectively without oversight in a fast-paced environmentAble to analyze problems and provide solutionsExperience growing accounts across a spectrum of industries with projects of all sizesExperience negotiating large contracts, working through conflicts, and facilitating joint legal conversationsTransformation experience, including a track record of selling targeted engagements that will underpin AWS and AllCloud strategyWhat’s in it for you?At AllCloud, we offer personal development, meaningful work with the cloud world leaders, and a competitive salary and benefits.Our team inspires progress in each other and our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development.We believe in a bottom-up approach, wherein every role has the power to create impact and offers the opportunity to grow with the company. Not only do we want you to grow into the role of Regional Leader, but we want this role to grow with you.You can apply now to become part of AllCloud.AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Standort AllCloud, Dortmund
Senior Territory Sales Executive - German speaking
Freshworks, Dortmund
Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service (SaaS) to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.Job location - GermanyJob DescriptionThis is an individual contributor position (IC). As a Senior Territory Sales Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in Germany. In this role, you will advocate multiple Freshworks product lines (CX, CRM, ITSM). As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.Working hand-in-hand with our marketing, presales team and business development representatives, you will especially be responsible for acquiring new customers. The business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. You will be partially responsible for helping your team of BDRs become successful. Your role and responsibilitiesAlong with your manager, define and execute sales action plans to meet predefined goals in the region, and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunitiesBuild, develop and manage your sales pipelineCommunicate constantly with other departments, such as marketing and pre-sales, regarding the design and execution of campaigns to improve our internal and external processesUse and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goalsProvide regular reporting of pipeline and forecasting to the Sales ManagerTravel to customer locations and customer-focused events regularlyEducate yourself to become an expert in SaaS productsQualificationsMinimum 8 years of field sales experience with CSM (CX), CRM or ITSM products in the DACH market with a focus on large customersPast experience as a Business Development Manager is a plusFluent in German and EnglishConsistent achievements/overachievement of sales goals Highly motivated, with a driven personality and a positive attitude towards sales and SaaS productsCustomer-oriented with very strong communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support themWilling to go the extra mile with a strong work ethic; self-directed and resourcefulThese are some benefits you can expect from us in return:25 days annual Paid-Time-Off (PTO) + an additional 5 days off for the 1st 5 years of serviceLife & Long-Term Disability insuranceLearning & Reading budget of up to €1.000 per yearFitness budget of up to €30 per monthFree online yoga classes twice a weekSmunch: order delicious home-cooked meals straight to the office on us 2X a weekFully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast optionsWeekly family lunch and quarterly team-building eventsCompany Funded Employee Assistance Program (EAP) for both you and your familyLong Service AwardsDiscounted Tax Support ServicesAt Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Standort Freshworks, Dortmund
International Sales Manager
JD Ross Energy, Dortmund
International Sales Manager - International Sales - Location: Main office in Munich - Remote working promoted.About my client:This business is a dynamic and innovative company at the forefront of the electric mobility revolution. We specialize in developing and manufacturing cutting-edge battery systems and energy storage solutions for various industries, including automotive, renewable energy, and more. Our commitment to sustainable and eco-friendly solutions drives us to continuously innovate, making us a leader in the clean energy sector.Position Overview:We are seeking a highly motivated and experienced Sales Manager to join the team. As a Sales Manager you will play a pivotal role in driving our sales efforts, forging strong customer relationships, and contributing to the growth and success of the company. This is an exciting opportunity to be part of a forward-thinking organization in the rapidly expanding field of electric mobility.Key Responsibilities:Develop and execute a comprehensive sales strategy to meet and exceed revenue targets.Identify and build relationships with potential customers, partners, and industry influencers.Understand and stay current with market trends, competitive landscape, and customer needs.Prepare and present compelling sales proposals, quotations, and presentations to prospective clients.Collaborate with cross-functional teams to ensure the successful delivery of products and services to customers.Participate in industry events, trade shows, and conferences to promote our products and services.Provide excellent customer service and support to existing clients to maintain and strengthen relationships.Monitor and report on sales performance, market trends, and customer feedback.Work closely with the executive team to develop long-term growth strategies and business development plans.Qualifications:Proven track record in B2B sales, preferably in the automotive or energy storage industry.Minimum of 3 years sales experience.German and English speaking a must.Strong negotiation and communication skills.Exceptional relationship-building abilities.Knowledge of electric mobility and energy storage technologies is a plus.Self-motivated, result-oriented, and able to work independently.Bachelor's degree in a relevant field (business, engineering, etc.) preferred.What We Offer:Competitive salary and performance-based incentives.Opportunity to work in a dynamic and forward-thinking industry.Collaborative and innovative work environment.Career development and growth opportunities.Health and wellness benefits.If you are passionate about clean energy solutions, have a proven sales record, and are excited about contributing to the future of electric mobility, we want to hear from you.Application Process:To apply for the Sales Manager position, click the button now.Feel free to email me directly at paul.blow@jdrossenergy with your CV and a time you're are available to have a call.International Sales Manager - International Sales - Standort JD Ross Energy, Dortmund
Senior Sales Executive DACH
Inspera, Dortmund
Inspera was born in #Norway as a #cloud ️ based digital assessment platform that helps plan, author and deliver digital exams globally We are on a mission to make #education assessment more inclusive, fair and relevant.This is an exciting role focused on driving the growth of Inspera within the DACH region during a period of digital transformation in the industry. The Senior Sales Executive DACH will be responsible for executing the regional go-to-market new business growth strategy with Inspera's leading digital assessment ecosystem.Specifically, you will be responsible for new customer acquisition and will work closely with an existing sales and account management team in the region. You will work with marketing and product colleagues to build, mature and convert a sales pipeline. Using a consultative sales approach to mature leads through to close.Key responsibilities & dutiesCreate and execute a strategic sales plan that expands Inspera's customer base and extends the company's reach in the DACH region.Meet and exceed agreed sales targets.Build and foster relationships with key targets within the Higher Education industry, including C-level and PVC-level senior managers.Build and maintain digital assessment market insight.Present and demonstrate Inspera's digital assessment capabilities to key prospects in the DACH region.Travel as necessary to conferences, events, and customer locations.Collaborate with other company departments, such as marketing, product or engineering, to showcase Inspera's capabilities to the market.Provide accurate and timely sales reporting to Finance and Sales management according to company guidelines and principles. RequirementsMinimum of 3 years in B2B EdTech sales experience required.Experience with a CRM system, ideally HubSpot.A passion for tech and digital transformation.Confident communicator both verbally and writtenResilience and ability to work both independently and as part of a team.Ability to travel approx. 20% of the time.Fluent German skills are desirable.Experience in the DACH market is a plus. Standort Inspera, Dortmund
Sales Account Manager
Pacific International Executive Search, Dortmund
Pacific’s Renewable Energy & Cleantech practice has partnered with the world-leading rooftop mounting solutions partner across the world, ESDEC. Due to year-on-year growth and continued success over ESDEC's 15+ year legacy of positive energy transition across EMEA & the USA, Pacific has been selected as the exclusive talent partner responsible for the search & selection of candidates to scale the Sales organisation for their European expansion activities.As the Sales Manager, you will be responsible for developing business with new clients in the German market, and leveraging previous success to maintain and build on existing relationships with clients from other regions across Germany and Europe. You will be a key individual in the business's success story, delivering and developing greenfield projects across the region, backed by a highly experienced project engineering team and well-positioned through recent acquisitions.Responsibilities:· Develop new & existing sales channels across EPC providers, Installation companies, and Wholesalers/Distributors.· Articulate customer requirements and provide commercial/technical support to ensure successful delivery.· Deliver accurate and efficient communication to clients and stakeholders to promote the company's best-in-class service/delivery image.· Work with the training function to assist and improve on materials or development of programs to promote sales throughout Germany· Negotiate and close contractual partnership arrangement· Ability to present and communicate at mid to senior-levelBackground & Skills Required:· Hold a bachelor’s degree in Engineering or Business.· Experience in solar or wider sustainability energy market experience is a benefit· Good technical background and drive sales growth and targets· Have the potential to work cross-functionally with other business units· Native in German and fluent in English and any additional European Language is a benefit.Please keep in mind this role will require you to travel up to 50% at a regional level i.e., you will have periods of working away from your home-based location.For further information on this position and for a confidential discussion about your career please contact:Natalia ZonneveldClient Delivery Manager - Renewable Energy & Cleantech EMEAE-Mail anzeigen+44 207 478 7726Pacific Diversity Statement:At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities. Standort Pacific International Executive Search, Dortmund
Sales Specialist Oncology - Berlin Nord, Brandenburg Nord
Pharmiweb, Dortmund
You will be responsible for a variety of customer engagement activities such as meeting with Healthcare Professionals (HCPs) and representing our Oncology division at key meetings. You will identify the key people in Oncology, understand the account context and tailor calls based on individual and account requirements and build KOL support for our Oncology portfolio in the territoryBerlin Nord, Brandenburg-Nord.A typical day may include:Establish and lead high quality HCP interactions by continuously keeping scientific knowledge around the product, indication and brand sales messaging up to date and reliably implementing sales & marketing plansConsistently deliver on the value proposition for the brand and ensure brand objectives are met through key message communication to HCPsAct as a manager in your territory, ensuring professional account planning and management of all key accounts and implementing a professional targeting & segmentation approach in line with regional/country level guidanceIn line with the Germany Brand Plan, develop and implement a local account plan based on key data sources and local market insightsCollaborate closely with medical colleagues to implement regional programs and relevant activities to support HCP needsLeverage all communication channels including digital channels, in collaboration with other functions, in order to achieve the best possible share of voice in the marketReport results and developments proactively and clearly to the Germany leadership teamThis may be for you if:You have a deep understanding of the local healthcare economy, with the ability to identify key players in OncologyYou have a “patient first” value systemTo be considered, you need a Bachelor’s Degree or equivalent experience and a "pharmaceutical sales representative" (Pharmaberater:in / Pharmareferent:in) qualification. We're looking for 5+ years of sales experience within the biotech/pharmaceutical sector including Oncology experience and proficiency in German as well as conversational English language skills. You need to be ready for very frequent travel and have a driver's license cl. 3/B.Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
Key Account Manager, Ophthalmology (m/w/d) - Hannover, Göttingen
Pharmiweb, Dortmund
Key Account Manager, Ophthalmology (m/w/d) - Hannover, GöttingenWarum Astellas Pharma:Wir bei Astellas bieten ein inspirierendes Arbeitsumfeld und die Möglichkeit, Gutes für Andere zu tun.Unsere Expertise, wissenschaftliche Erkenntnisse und Technologie sowie unsere offene und fortschrittliche Kultur sind es, die aus uns ein pharmazeutisches Unternehmen machen. Eine Kultur um für andere Gutes zu tun und somit einen Beitrag für eine nachhaltige Gesellschaft zu leisten.Unsere treibende Kraft ist es, für die Patienten eine bedeutende Veränderung zu leisten.Wir alle haben die Gelegenheit in unserem Fachbereich eine bedeutende Entwicklung zu bewirken. Wir nutzen die Erkenntnisse und Expertisen unserer globalen Organisation sowie unsere innovativen externen Partner als Inspiration.Unser Arbeitsethos basiert auf den fünf Grundwerten von Astellas: Fokus auf den Patienten, Verantwortung, Ergebnisse, Offenheit und Integrität.Wir sind stolz darauf eine integrative und respektvolle Arbeitsatmosphäre anzubieten, in welcher Mitarbeiter gerne zusammenarbeiten und Verantwortung übernehmen.Wir streben danach, die besten Fachkräfte zusammenzubringen, um diese mit den führenden Werkzeugen und Ressourcen sowie mit einzigartigen Strukturen auszustatten, um einen echten und agilen unternehmerischen Geist zu fördern.Über diese Position:Als Key Account Manager bei der Astellas Pharma GmbH sind Sie dafür verantwortlich, starke und langfristige Beziehungen zu unseren Kunden aufzubauen und zu pflegen. Sie verstehen Patientenpfade und Versorgungsstrukturen, kennen die Bedürfnisse unserer Kunden und sorgen dafür, dass sie effektiv bedient werden, um neben einer hohen Kundenzufriedenheit sowohl das Ansehen von Astellas als ein zuverlässiger Partner in der Ophthalmologie als auch die Erfüllung der Umsatzziele zu erreichen. Sie sind verantwortlich für den Austausch mit Schlüsselkunden, die crossfunktionale Regionsanalyse und -bearbeitung in relevanten Indikationsfeldern. Sie kennen und verstehen die Abläufe und Entscheidungswege zwischen Kostenträgern, Leistungserbringern, Behandlern, und weiteren Stakeholdern in den jeweiligen Versorgungsstrukturen in der Niederlassung und im Klinikbereich.Das können Sie bewirken:Planung von langfristigen Account-Maßnahmen, einschließlich kundengerechter Kommunikations- und Kanalplanung, Festlegung quantitativer/qualitativer Ziele und Koordination interner Ressourcen zur Unterstützung der Maßnahmen.Entwicklung und Umsetzung von Strategien zur Kundenbindung, Marktbearbeitung und Umsatzsteigerung.Identifizierung von Geschäftsmöglichkeiten bei bestehenden und potenziellen Kunden.Pflege und Aufbau langfristiger Kundenbeziehungen.Einsatz eines CRM-Systems zur Verbesserung der Customer Journey und Durchführung von regelmäßigen, strukturierten Analysen zu Kunden, Wettbewerb sowie Regionen/Accounts mit anschließendem Feedback an die Führungskraft.Essenzielle Kompetenzen & Erfahrung:Erfahrungen im Verkauf, Marketing oder einem verwandten Bereich.Ausgeprägtes wissenschaftliches Verständnis mit der Fähigkeit, auf Augenhöhe mit Ophthalmologen und anderen wissenschaftlich orientierten Kunden zu diskutieren.Kenntnisse und Kontakte im Ophthalmologischen Markt oder nachgewiesene Fähigkeit, sich schnell in neue Indikationsgebiete einzuarbeiten und Kunden-Netzwerke aufzubauen.Umfassende Erfahrung in der interdisziplinären Zusammenarbeit mit Abteilungen wie Marketing, Vertrieb und Support, kombiniert mit starken analytischen Fähigkeiten zur Interpretation von Kundendaten. Zusätzlich herausragende Verhandlungsfähigkeiten, umfassende Kundendienstkompetenzen und exzellente kommunikative Fähigkeiten mit der Fähigkeit, erfolgreich Beziehungen aufzubauen.Erfahrung im Umgang mit MS Office und CRM-Systemen sowie die Fähigkeit zur effektiven Nutzung von digitalen Technologien, einschließlich iPhone und iPad.Erforderliche Qualifikationen:Ein abgeschlossenes naturwissenschaftliches Studium oder formelle Erlaubnis (nach HWG) mit Fachgruppen zu interagierenZusätzliche Informationen:Unbefristete FestanstellungDies ist eine AußendienststelleEinsatzgebiet: Hannover, GöttingenWir freuen uns auf Ihre Bewerbung!Bitte bewerben Sie sich mit einem individuellen Anschreiben, Ihrem Lebenslauf und relevanten Zeugnissen in einem PDF. Mehr Informationen zu unseren Kriterien einer guten Bewerbung finden Sie unter: https://www.astellas.com/de/arbeiten-bei-astellas/bewerben-bei-astellasWir sind ein Arbeitgeber, der Chancengleichheit fördert, und alle qualifizierten Bewerber werden unabhängig von Ethnizität, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, Behinderungsstatus oder anderen gesetzlich geschützten Merkmalen beim Bewerbungsprozess berücksichtigt.Key Account Manager, Ophthalmology (m/w/d) - Hannover, GöttingenAbout Astellas:At Astellas we can offer an inspiring place to work and a chance to make your mark in doing good for others.Our expertise, science and technology make us a pharma company. Our open and progressive culture is what makes us Astellas. It’s a culture of doing good for others and contributing to a sustainable society.Delivering meaningful differences for patients is our driving force. We all have a significant opportunity to make that difference, working locally in the areas we know best, whilst drawing inspiration from the different insights and expertise we have access to globally and from our innovative, external partners.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.Our ethos is underpinned by the Astellas Way, comprising five core values: patient focus; ownership; results; openness and integrity.We are proud to offer an inclusive and respectful working environment that fosters collaboration and ownership.Our aspiration is to bring the best brains together, to provide them with world-leading tools and resources and a unique structure that fosters real agility and entrepreneurial spirit.The Opportunity:As a Key Account Manager at Astellas Pharma GmbH, you are responsible for establishing and maintaining strong, long-term relationships with our customers. You understand patient pathways and healthcare structures, are familiar with the needs of our customers, and ensure their effective service to achieve not only high customer satisfaction but also to enhance Astellas' reputation as a reliable partner in Ophthalmology and meet revenue goals. Your responsibilities include engaging with key customers, conducting cross-functional regional analysis and management in relevant therapeutic areas, and understanding the processes and decision-making pathways among payers, service providers, healthcare professionals, and other stakeholders within local and clinic structures.Key activities: Planning long-term account measures, including customer-specific communication and channel planning, setting quantitative/qualitative goals, and coordinating internal resources to support these measures.Developing and implementing strategies for customer retention, market cultivation, and revenue growth.Identifying business opportunities with existing and potential customers.Cultivating and building long-term customer relationships.Utilizing a CRM system to enhance the Customer Journey and conducting regular, structured analyses of customers, competition, and regions/accounts with subsequent feedback to leadership.Essential Knowledge & Experience:Experience in sales, marketing, or a related field.Strong scientific understanding with the ability to engage in discussions at the same level as Ophthalmologists and other scientifically-oriented customers.Knowledge and contacts in the Ophthalmological market, or a proven ability to quickly adapt to new therapeutic areas and build customer networks.Extensive experience in interdisciplinary collaboration with departments such as marketing, sales, and support. This includes strong analytical skills for interpreting customer data, excellent negotiation skills, comprehensive customer service competencies, and outstanding communication skills with the ability to build successful relationships.Experience with MS Office and CRM systems, as well as the ability to effectively use digital technologies, including iPhone and iPad.Required Qualifications:A completed scientific degree or formal permission (according to HWG) to interact with professional groups.Additional information:Permanent employment.This is a field-based position located in Hannover, GöttingenWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Key Account Manager, Ophthalmology (m/w/d) - Rostock, Nord Berlin
Pharmiweb, Dortmund
Key Account Manager, Ophthalmology (m/w/d) - Rostock, Nord BerlinWarum Astellas Pharma:Wir bei Astellas bieten ein inspirierendes Arbeitsumfeld und die Möglichkeit, Gutes für Andere zu tun.Unsere Expertise, wissenschaftliche Erkenntnisse und Technologie sowie unsere offene und fortschrittliche Kultur sind es, die aus uns ein pharmazeutisches Unternehmen machen. Eine Kultur um für andere Gutes zu tun und somit einen Beitrag für eine nachhaltige Gesellschaft zu leisten.Unsere treibende Kraft ist es, für die Patienten eine bedeutende Veränderung zu leisten.Wir alle haben die Gelegenheit in unserem Fachbereich eine bedeutende Entwicklung zu bewirken. Wir nutzen die Erkenntnisse und Expertisen unserer globalen Organisation sowie unsere innovativen externen Partner als Inspiration.Unser Arbeitsethos basiert auf den fünf Grundwerten von Astellas: Fokus auf den Patienten, Verantwortung, Ergebnisse, Offenheit und Integrität.Wir sind stolz darauf eine integrative und respektvolle Arbeitsatmosphäre anzubieten, in welcher Mitarbeiter gerne zusammenarbeiten und Verantwortung übernehmen.Wir streben danach, die besten Fachkräfte zusammenzubringen, um diese mit den führenden Werkzeugen und Ressourcen sowie mit einzigartigen Strukturen auszustatten, um einen echten und agilen unternehmerischen Geist zu fördern.Über diese Position:Als Key Account Manager bei der Astellas Pharma GmbH sind Sie dafür verantwortlich, starke und langfristige Beziehungen zu unseren Kunden aufzubauen und zu pflegen. Sie verstehen Patientenpfade und Versorgungsstrukturen, kennen die Bedürfnisse unserer Kunden und sorgen dafür, dass sie effektiv bedient werden, um neben einer hohen Kundenzufriedenheit sowohl das Ansehen von Astellas als ein zuverlässiger Partner in der Ophthalmologie als auch die Erfüllung der Umsatzziele zu erreichen. Sie sind verantwortlich für den Austausch mit Schlüsselkunden, die crossfunktionale Regionsanalyse und -bearbeitung in relevanten Indikationsfeldern. Sie kennen und verstehen die Abläufe und Entscheidungswege zwischen Kostenträgern, Leistungserbringern, Behandlern, und weiteren Stakeholdern in den jeweiligen Versorgungsstrukturen in der Niederlassung und im Klinikbereich.Das können Sie bewirken:Planung von langfristigen Account-Maßnahmen, einschließlich kundengerechter Kommunikations- und Kanalplanung, Festlegung quantitativer/qualitativer Ziele und Koordination interner Ressourcen zur Unterstützung der Maßnahmen.Entwicklung und Umsetzung von Strategien zur Kundenbindung, Marktbearbeitung und Umsatzsteigerung.Identifizierung von Geschäftsmöglichkeiten bei bestehenden und potenziellen Kunden.Pflege und Aufbau langfristiger Kundenbeziehungen.Einsatz eines CRM-Systems zur Verbesserung der Customer Journey und Durchführung von regelmäßigen, strukturierten Analysen zu Kunden, Wettbewerb sowie Regionen/Accounts mit anschließendem Feedback an die Führungskraft.Essenzielle Kompetenzen & Erfahrung:Erfahrungen im Verkauf, Marketing oder einem verwandten Bereich.Ausgeprägtes wissenschaftliches Verständnis mit der Fähigkeit, auf Augenhöhe mit Ophthalmologen und anderen wissenschaftlich orientierten Kunden zu diskutieren.Kenntnisse und Kontakte im Ophthalmologischen Markt oder nachgewiesene Fähigkeit, sich schnell in neue Indikationsgebiete einzuarbeiten und Kunden-Netzwerke aufzubauen.Umfassende Erfahrung in der interdisziplinären Zusammenarbeit mit Abteilungen wie Marketing, Vertrieb und Support, kombiniert mit starken analytischen Fähigkeiten zur Interpretation von Kundendaten. Zusätzlich herausragende Verhandlungsfähigkeiten, umfassende Kundendienstkompetenzen und exzellente kommunikative Fähigkeiten mit der Fähigkeit, erfolgreich Beziehungen aufzubauen.Erfahrung im Umgang mit MS Office und CRM-Systemen sowie die Fähigkeit zur effektiven Nutzung von digitalen Technologien, einschließlich iPhone und iPad.Erforderliche Qualifikationen:Ein abgeschlossenes naturwissenschaftliches Studium oder formelle Erlaubnis (nach HWG) mit Fachgruppen zu interagierenZusätzliche Informationen:Unbefristete FestanstellungDies ist eine AußendienststelleEinsatzgebiet: Rostock – Nord BerlinWir freuen uns auf Ihre Bewerbung!Bitte bewerben Sie sich mit einem individuellen Anschreiben, Ihrem Lebenslauf und relevanten Zeugnissen in einem PDF. Mehr Informationen zu unseren Kriterien einer guten Bewerbung finden Sie unter: https://www.astellas.com/de/arbeiten-bei-astellas/bewerben-bei-astellasWir sind ein Arbeitgeber, der Chancengleichheit fördert, und alle qualifizierten Bewerber werden unabhängig von Ethnizität, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, Behinderungsstatus oder anderen gesetzlich geschützten Merkmalen beim Bewerbungsprozess berücksichtigt.Key Account Manager, Ophthalmology (m/w/d) - Rostock, Nord BerlinAbout Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.About This Job:As a Key Account Manager at Astellas Pharma GmbH, you are responsible for establishing and maintaining strong, long-term relationships with our customers. You understand patient pathways and healthcare structures, are familiar with the needs of our customers, and ensure their effective service to achieve not only high customer satisfaction but also to enhance Astellas' reputation as a reliable partner in Ophthalmology and meet revenue goals. Your responsibilities include engaging with key customers, conducting cross-functional regional analysis and management in relevant therapeutic areas, and understanding the processes and decision-making pathways among payers, service providers, healthcare professionals, and other stakeholders within local and clinic structures.About This Job:Planning long-term account measures, including customer-specific communication and channel planning, setting quantitative/qualitative goals, and coordinating internal resources to support these measures.Developing and implementing strategies for customer retention, market cultivation, and revenue growth.Identifying business opportunities with existing and potential customers.Cultivating and building long-term customer relationships.Utilizing a CRM system to enhance the Customer Journey and conducting regular, structured analyses of customers, competition, and regions/accounts with subsequent feedback to leadership.Essential Knowledge & Experience:Experience in sales, marketing, or a related field.Strong scientific understanding with the ability to engage in discussions at the same level as Ophthalmologists and other scientifically-oriented customers.Knowledge and contacts in the Ophthalmological market, or a proven ability to quickly adapt to new therapeutic areas and build customer networks.Extensive experience in interdisciplinary collaboration with departments such as marketing, sales, and support. This includes strong analytical skills for interpreting customer data, excellent negotiation skills, comprehensive customer service competencies, and outstanding communication skills with the ability to build successful relationships.Experience with MS Office and CRM systems, as well as the ability to effectively use digital technologies, including iPhone and iPad.Required Qualifications:A completed scientific degree or formal permission (according to HWG) to interact with professional groups.Additional information:Permanent employment.This is a field-based position located in the region Rostock – North BerlinWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Key Account Manager, Ophthalmology (m/w/d) - Dortmund, Minden
Pharmiweb, Dortmund
Key Account Manager, Ophthalmology (m/w/d) - Dortmund, MindenWarum Astellas Pharma:Wir bei Astellas bieten ein inspirierendes Arbeitsumfeld und die Möglichkeit, Gutes für Andere zu tun.Unsere Expertise, wissenschaftliche Erkenntnisse und Technologie sowie unsere offene und fortschrittliche Kultur sind es, die aus uns ein pharmazeutisches Unternehmen machen. Eine Kultur um für andere Gutes zu tun und somit einen Beitrag für eine nachhaltige Gesellschaft zu leisten. Unsere treibende Kraft ist es, für die Patienten eine bedeutende Veränderung zu leisten. Wir alle haben die Gelegenheit in unserem Fachbereich eine bedeutende Entwicklung zu bewirken. Wir nutzen die Erkenntnisse und Expertisen unserer globalen Organisation sowie unsere innovativen externen Partner als Inspiration. Unser Arbeitsethos basiert auf den fünf Grundwerten von Astellas: Fokus auf den Patienten, Verantwortung, Ergebnisse, Offenheit und Integrität.Wir sind stolz darauf eine integrative und respektvolle Arbeitsatmosphäre anzubieten, in welcher Mitarbeiter gerne zusammenarbeiten und Verantwortung übernehmen. Wir streben danach, die besten Fachkräfte zusammenzubringen, um diese mit den führenden Werkzeugen und Ressourcen sowie mit einzigartigen Strukturen auszustatten, um einen echten und agilen unternehmerischen Geist zu fördern.Über diese Position:Als Key Account Manager bei der Astellas Pharma GmbH sind Sie dafür verantwortlich, starke und langfristige Beziehungen zu unseren Kunden aufzubauen und zu pflegen. Sie verstehen Patientenpfade und Versorgungsstrukturen, kennen die Bedürfnisse unserer Kunden und sorgen dafür, dass sie effektiv bedient werden, um neben einer hohen Kundenzufriedenheit sowohl das Ansehen von Astellas als ein zuverlässiger Partner in der Ophthalmologie als auch die Erfüllung der Umsatzziele zu erreichen. Sie sind verantwortlich für den Austausch mit Schlüsselkunden, die crossfunktionale Regionsanalyse und -bearbeitung in relevanten Indikationsfeldern. Sie kennen und verstehen die Abläufe und Entscheidungswege zwischen Kostenträgern, Leistungserbringern, Behandlern, und weiteren Stakeholdern in den jeweiligen Versorgungsstrukturen in der Niederlassung und im Klinikbereich.Das können Sie bewirken:Planung von langfristigen Account-Maßnahmen, einschließlich kundengerechter Kommunikations- und Kanalplanung, Festlegung quantitativer/qualitativer Ziele und Koordination interner Ressourcen zur Unterstützung der Maßnahmen.Entwicklung und Umsetzung von Strategien zur Kundenbindung, Marktbearbeitung und Umsatzsteigerung.Identifizierung von Geschäftsmöglichkeiten bei bestehenden und potenziellen Kunden.Pflege und Aufbau langfristiger Kundenbeziehungen.Einsatz eines CRM-Systems zur Verbesserung der Customer Journey und Durchführung von regelmäßigen, strukturierten Analysen zu Kunden, Wettbewerb sowie Regionen/Accounts mit anschließendem Feedback an die Führungskraft.Essenzielle Kompetenzen & ErfahrungErfahrungen im Verkauf, Marketing oder einem verwandten Bereich.Ausgeprägtes wissenschaftliches Verständnis mit der Fähigkeit, auf Augenhöhe mit Ophthalmologen und anderen wissenschaftlich orientierten Kunden zu diskutieren.Kenntnisse und Kontakte im Ophthalmologischen Markt oder nachgewiesene Fähigkeit, sich schnell in neue Indikationsgebiete einzuarbeiten und Kunden-Netzwerke aufzubauen.Umfassende Erfahrung in der interdisziplinären Zusammenarbeit mit Abteilungen wie Marketing, Vertrieb und Support, kombiniert mit starken analytischen Fähigkeiten zur Interpretation von Kundendaten. Zusätzlich herausragende Verhandlungsfähigkeiten, umfassende Kundendienstkompetenzen und exzellente kommunikative Fähigkeiten mit der Fähigkeit, erfolgreich Beziehungen aufzubauen.Erfahrung im Umgang mit MS Office und CRM-Systemen sowie die Fähigkeit zur effektiven Nutzung von digitalen Technologien, einschließlich iPhone und iPad.Erforderliche Qualifikationen:Ein abgeschlossenes naturwissenschaftliches Studium oder formelle Erlaubnis (nach HWG) mit Fachgruppen zu interagierenZusätzliche InformationenUnbefristete FestanstellungDies ist eine AußendienststelleEinsatzgebiet: Dortmund – MindenWir freuen uns auf Ihre Bewerbung!Bitte bewerben Sie sich mit einem individuellen Anschreiben, Ihrem Lebenslauf und relevanten Zeugnissen in einem PDF. Mehr Informationen zu unseren Kriterien einer guten Bewerbung finden Sie unter: https://www.astellas.com/de/arbeiten-bei-astellas/bewerben-bei-astellas Wir sind ein Arbeitgeber, der Chancengleichheit fördert, und alle qualifizierten Bewerber werden unabhängig von Ethnizität, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, Behinderungsstatus oder anderen gesetzlich geschützten Merkmalen beim Bewerbungsprozess berücksichtigt.Key Account Manager, Ophthalmology (m/w/d) - Dortmund, MindenAbout Astellas:At Astellas we are making treatments that matter to people.We are tackling the toughest health challenges putting the patient at the heart of every move we make.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked.We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients’ lives.From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners.The Opportunity:As a Key Account Manager at Astellas Pharma GmbH, you are responsible for establishing and maintaining strong, long-term relationships with our customers. You understand patient pathways and healthcare structures, are familiar with the needs of our customers, and ensure their effective service to achieve not only high customer satisfaction but also to enhance Astellas' reputation as a reliable partner in Ophthalmology and meet revenue goals. Your responsibilities include engaging with key customers, conducting cross-functional regional analysis and management in relevant therapeutic areas, and understanding the processes and decision-making pathways among payers, service providers, healthcare professionals, and other stakeholders within local and clinic structures.About This Job:Planning long-term account measures, including customer-specific communication and channel planning, setting quantitative/qualitative goals, and coordinating internal resources to support these measures.Developing and implementing strategies for customer retention, market cultivation, and revenue growth.Identifying business opportunities with existing and potential customers.Cultivating and building long-term customer relationships.Utilizing a CRM system to enhance the Customer Journey and conducting regular, structured analyses of customers, competition, and regions/accounts with subsequent feedback to leadership.Essential Knowledge & Experience:Experience in sales, marketing, or a related field.Strong scientific understanding with the ability to engage in discussions at the same level as Ophthalmologists and other scientifically-oriented customers.Knowledge and contacts in the Ophthalmological market, or a proven ability to quickly adapt to new therapeutic areas and build customer networks.Extensive experience in interdisciplinary collaboration with departments such as marketing, sales, and support. This includes strong analytical skills for interpreting customer data, excellent negotiation skills, comprehensive customer service competencies, and outstanding communication skills with the ability to build successful relationships.Experience with MS Office and CRM systems, as well as the ability to effectively use digital technologies, including iPhone and iPad.Required Qualifications:A completed scientific degree or formal permission (according to HWG) to interact with professional groups.Additional information:Permanent employment.This is a field-based position located in the region Dortmund – MindenWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Key Account Manager, Ophthalmology (m/w/d) - Bremen
Pharmiweb, Dortmund
Key Account Manager, Ophthalmology (m/w/d) - BremenWarum Astellas Pharma Wir bei Astellas bieten ein inspirierendes Arbeitsumfeld und die Möglichkeit, Gutes für Andere zu tun.Unsere Expertise, wissenschaftliche Erkenntnisse und Technologie sowie unsere offene und fortschrittliche Kultur sind es, die aus uns ein pharmazeutisches Unternehmen machen. Eine Kultur um für andere Gutes zu tun und somit einen Beitrag für eine nachhaltige Gesellschaft zu leisten. Unsere treibende Kraft ist es, für die Patienten eine bedeutende Veränderung zu leisten. Wir alle haben die Gelegenheit in unserem Fachbereich eine bedeutende Entwicklung zu bewirken. Wir nutzen die Erkenntnisse und Expertisen unserer globalen Organisation sowie unsere innovativen externen Partner als Inspiration. Unser Arbeitsethos basiert auf den fünf Grundwerten von Astellas: Fokus auf den Patienten, Verantwortung, Ergebnisse, Offenheit und Integrität.Wir sind stolz darauf eine integrative und respektvolle Arbeitsatmosphäre anzubieten, in welcher Mitarbeiter gerne zusammenarbeiten und Verantwortung übernehmen. Wir streben danach, die besten Fachkräfte zusammenzubringen, um diese mit den führenden Werkzeugen und Ressourcen sowie mit einzigartigen Strukturen auszustatten, um einen echten und agilen unternehmerischen Geist zu fördern.Über diese Position:Als Key Account Manager bei der Astellas Pharma GmbH sind Sie dafür verantwortlich, starke und langfristige Beziehungen zu unseren Kunden aufzubauen und zu pflegen. Sie verstehen Patientenpfade und Versorgungsstrukturen, kennen die Bedürfnisse unserer Kunden und sorgen dafür, dass sie effektiv bedient werden, um neben einer hohen Kundenzufriedenheit sowohl das Ansehen von Astellas als ein zuverlässiger Partner in der Ophthalmologie als auch die Erfüllung der Umsatzziele zu erreichen. Sie sind verantwortlich für den Austausch mit Schlüsselkunden, die crossfunktionale Regionsanalyse und -bearbeitung in relevanten Indikationsfeldern. Sie kennen und verstehen die Abläufe und Entscheidungswege zwischen Kostenträgern, Leistungserbringern, Behandlern, und weiteren Stakeholdern in den jeweiligen Versorgungsstrukturen in der Niederlassung und im Klinikbereich.Das können Sie bewirken:Planung von langfristigen Account-Maßnahmen, einschließlich kundengerechter Kommunikations- und Kanalplanung, Festlegung quantitativer/qualitativer Ziele und Koordination interner Ressourcen zur Unterstützung der Maßnahmen.Entwicklung und Umsetzung von Strategien zur Kundenbindung, Marktbearbeitung und Umsatzsteigerung.Identifizierung von Geschäftsmöglichkeiten bei bestehenden und potenziellen Kunden.Pflege und Aufbau langfristiger Kundenbeziehungen.Einsatz eines CRM-Systems zur Verbesserung der Customer Journey und Durchführung von regelmäßigen, strukturierten Analysen zu Kunden, Wettbewerb sowie Regionen/Accounts mit anschließendem Feedback an die Führungskraft.Essenzielle Kompetenzen & Erfahrung:Erfahrungen im Verkauf, Marketing oder einem verwandten Bereich.Ausgeprägtes wissenschaftliches Verständnis mit der Fähigkeit, auf Augenhöhe mit Ophthalmologen und anderen wissenschaftlich orientierten Kunden zu diskutieren.Kenntnisse und Kontakte im Ophthalmologischen Markt oder nachgewiesene Fähigkeit, sich schnell in neue Indikationsgebiete einzuarbeiten und Kunden-Netzwerke aufzubauen.Umfassende Erfahrung in der interdisziplinären Zusammenarbeit mit Abteilungen wie Marketing, Vertrieb und Support, kombiniert mit starken analytischen Fähigkeiten zur Interpretation von Kundendaten. Zusätzlich herausragende Verhandlungsfähigkeiten, umfassende Kundendienstkompetenzen und exzellente kommunikative Fähigkeiten mit der Fähigkeit, erfolgreich Beziehungen aufzubauen.Erfahrung im Umgang mit MS Office und CRM-Systemen sowie die Fähigkeit zur effektiven Nutzung von digitalen Technologien, einschließlich iPhone und iPad.Erforderliche Qualifikationen:Ein abgeschlossenes naturwissenschaftliches Studium oder formelle Erlaubnis (nach HWG) mit Fachgruppen zu interagierenZusätzliche InformationenUnbefristete FestanstellungDies ist eine AußendienststelleEinsatzgebiet: BremenWir freuen uns auf Ihre Bewerbung!Bitte bewerben Sie sich mit einem individuellen Anschreiben, Ihrem Lebenslauf und relevanten Zeugnissen in einem PDF. Mehr Informationen zu unseren Kriterien einer guten Bewerbung finden Sie unter: https://www.astellas.com/de/arbeiten-bei-astellas/bewerben-bei-astellas Wir sind ein Arbeitgeber, der Chancengleichheit fördert, und alle qualifizierten Bewerber werden unabhängig von Ethnizität, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, Behinderungsstatus oder anderen gesetzlich geschützten Merkmalen beim Bewerbungsprozess berücksichtigt.Key Account Manager Ophthalmology (m/w/d) - BremenAbout Astellas:At Astellas we are making treatments that matter to people.We are tackling the toughest health challenges putting the patient at the heart of every move we make.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked.We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients’ lives.From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners.The Opportunity:As a Key Account Manager at Astellas Pharma GmbH, you are responsible for establishing and maintaining strong, long-term relationships with our customers. You understand patient pathways and healthcare structures, are familiar with the needs of our customers, and ensure their effective service to achieve not only high customer satisfaction but also to enhance Astellas' reputation as a reliable partner in Ophthalmology and meet revenue goals. Your responsibilities include engaging with key customers, conducting cross-functional regional analysis and management in relevant therapeutic areas, and understanding the processes and decision-making pathways among payers, service providers, healthcare professionals, and other stakeholders within local and clinic structures.About This Job:Planning long-term account measures, including customer-specific communication and channel planning, setting quantitative/qualitative goals, and coordinating internal resources to support these measures.Developing and implementing strategies for customer retention, market cultivation, and revenue growth.Identifying business opportunities with existing and potential customers.Cultivating and building long-term customer relationships.Utilizing a CRM system to enhance the Customer Journey and conducting regular, structured analyses of customers, competition, and regions/accounts with subsequent feedback to leadership.Essential Knowledge & Experience:Experience in sales, marketing, or a related field.Strong scientific understanding with the ability to engage in discussions at the same level as Ophthalmologists and other scientifically-oriented customers.Knowledge and contacts in the Ophthalmological market, or a proven ability to quickly adapt to new therapeutic areas and build customer networks.Extensive experience in interdisciplinary collaboration with departments such as marketing, sales, and support. This includes strong analytical skills for interpreting customer data, excellent negotiation skills, comprehensive customer service competencies, and outstanding communication skills with the ability to build successful relationships.Experience with MS Office and CRM systems, as well as the ability to effectively use digital technologies, including iPhone and iPad.Required Qualifications:A completed scientific degree or formal permission (according to HWG) to interact with professional groups.Additional information:Permanent employment.This is a field-based position located in BremenWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Field Sales Engineer - Berlin/Dresden/Leipzig
Pharmiweb, Dortmund
Field Sales Engineer - Dresden/Leipzig/BerlinLocation: North-East GermanyDivision: Vacuum Product DivisionAbout Our Client: Our client is a global leader in life sciences, diagnostics, and applied chemical markets, providing cutting-edge solutions to enhance the quality of life and address the world's most pressing challenges. Their Vacuum Product Division is dedicated to delivering high-performance vacuum technologies and solutions across various industries, including scientific research, semiconductor manufacturing, and pharmaceuticals.Job Description: We are seeking a dynamic and results-driven Account Manager/Field Sales Engineer for our client's Vacuum Product Division to cover the North-East Germany territory, primarily the Greater Berlin, Dresden and Leipzig area. As a Field Sales Engineer, you will be responsible for driving sales growth, building strong customer relationships, and ensuring customer satisfaction. This role offers the opportunity to work with innovative products and collaborate with a dedicated team of professionals.Key Responsibilities:Sales Growth: Drive sales and achieve targets for the Vacuum Product Division within the assigned territory.Customer Relationship Management: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide tailored solutions.Market Development: Identify new business opportunities and expand the customer base in the UK North region Germany North-East regionTechnical Expertise: Utilise your knowledge of vacuum technologies to provide technical support and product recommendations to customers.Collaboration: Work closely with internal teams, including technical support, marketing, and product management, to ensure customer satisfaction and seamless service delivery.Reporting: Maintain accurate records of sales activities, customer interactions, and market intelligence in the CRM system.Qualifications:Education: Bachelor's degree in a related field (Engineering, Physics) or equivalent experience.Experience: Minimum of 3-5 years of sales experience, preferably in the vacuum technology or related scientific/industrial equipment sectors.Skills: Strong technical aptitude, excellent communication and negotiation skills, and a proven track record of meeting or exceeding sales targets.Attributes: Self-motivated, customer-focused, and able to work independently in a remote setting.Travel: Willingness to travel within the Greater Berlin, Dresden and Leipzig region to meet with customers and attend industry events.What We Offer:Competitive salary and performance-based incentives.Opportunities for professional growth and career advancement within a leading global company.A supportive and innovative work environment that values diversity and inclusion.How to Apply: If you are passionate about vacuum technologies and have the drive to succeed in a challenging and rewarding role, we would love to hear from you. Please submit your CV and a cover letter outlining your qualifications and experience to [email protected].