Job Description OBJECTIVE & MISSIONThe Cooling Service Representative is responsible to provide professional on-site services for cooling range of products produced by the company to its customers including commissioning, technical on-site analysis, resolve customer’s issues. Regional Cooling Service Representative is primary focusing on complex & critical projects, including troubleshooting & on-site support for Cooling Equipment & Systems (air cooling, air- or water-cooled chillers, CRAC/CRAH units)MAIN RESPONSIBILITIESPerform Startup & Commissioning on all equipment across the entire cooling product rangeEvaluate unit installation (e.g. the quality of pipes for in units and the hydraulic circuit for chillers);Evaluate system's installation & operational conditionsAbility to perform onsite adjustments to bring the units to the best running conditionsBe able to identify if the failure is related to a quality issue/ software issue / operation condition issue (Root cause Analysis)Work in team or with another service engineers during site interventionsProperly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair locationProvide training to customers or end users on operations of the equipmentAbility to perform preventive & corrective maintenance for cooling systemsREQUIREMENTS Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricityMust be able to perform duties with general direction, receiving only general guidance with respect to overall objectives.Able to work autonomously and/or under leadership of other team membersMust comply with all safety policies, practices and proceduresAbility to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variablesHandle multiple tasks simultaneouslyWillingness to travel internationally for 70% of the working time (and more)EDUCATION & EXPERIENCEUniversity education - Mechanical or Electrotechnical education (University degree)At least 5 years with commissioning or field service repair with HVAC or cooling equipmentConfirmed experience with Cooling Equipment & Solutions (air cooling, air- or water-cooled chillers)Experience with precision cooling is real advantageExperiences with HVAC, generators, fire detection/suppressionMandatory: fluent communication in English language (B2+ level min)Flexible & Reliability, Focus on technical details & Customer focus, Team player, Leadership skillsGood Software tools literacy: MS Office, Acrobat, AutoCAD ****WE LOOK FORWARD TO MEETING YOUDo you have any questions about the job profile and/or requirements?Please get in touch with your contact person in Recruiting. Ing. Karina SedlakovaTalent acquisition Specialist[email protected]Please fill in our online application form completely and attach your CV, work and school certificates as well as any other relevant documents. We wish you every success for your application.

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